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Dealership Experience
12 yrs, 11 mos
Industry Experience
37 yrs, 1 mo
Languages Spoken
English
103 Reviews
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103 Reviews of Tom Capps
December 16, 2017
Awesome and friendly service!! Great place to get a car! The staff is friendly and makes you feel at home throughout the car buying experience. Highly recommend this place. Great place to get a car! The staff is friendly and makes you feel at home throughout the car buying experience. Highly recommend this place. More
by danpalermo166
Other Employees Tagged: Daren Schaffert
Helpful 
November 15, 2017
My third lease, great experience. Great salesman, Tom Kapps Have had great experience with Hertitage, my third lease with Tom Kapps. Can't say enough about quality of Tom's service and help anytime I needed it. Have had great experience with Hertitage, my third lease with Tom Kapps. Can't say enough about quality of Tom's service and help anytime I needed it. He's the best! More
by Kelly114
November 10, 2017
"Pleasure to do business with!" Tom Capps was great! He made the entire process a pleasure, from start to finish. I would highly recommend Heritage Cadillac to anyone wanting to purc Tom Capps was great! He made the entire process a pleasure, from start to finish. I would highly recommend Heritage Cadillac to anyone wanting to purchase or lease a Cadillac! More
by Jackie
October 15, 2017
Pleasant Experience and a joy to work with Usually everyone dreads going to the car dealer to purchase a car because its like going to the dentist. It's painful and you don't know what you are Usually everyone dreads going to the car dealer to purchase a car because its like going to the dentist. It's painful and you don't know what you are going to get. That all changed with my trip to Heritage Cadillac and the service I receive from Tommy Capps. It was pleasant, Tommy was very knowledgeable and extremely helpful. I purchased a new Cadillac Escalade and couldn't have been more pleased with my purchase and treatment. More
by Pizzaguy
August 29, 2017
Great experience Everything was ready for us when we got there. Tom is very friendly and very helpful. Took lots of time with us going over everything in the car which Everything was ready for us when we got there. Tom is very friendly and very helpful. Took lots of time with us going over everything in the car which was very helpful. Mentioned to return or call if we needed any other information More
by stevieb
July 14, 2017
Wonderful Tommy Capps is simply wonderful. His knowledge and friendliness are great. This is the second car we have leased thru Tommy. Heritage is very accommod Tommy Capps is simply wonderful. His knowledge and friendliness are great. This is the second car we have leased thru Tommy. Heritage is very accommodating when we have our cars serviced. Tommy should train every salesman! More
by PaulieG
Other Employees Tagged: Jim Lindeman
July 12, 2017
Unforgettable and impeccable Tommy Capps made my first car buying experience one for the books. The amount of knowledge and kindness he possesses made the process seamless and enj Tommy Capps made my first car buying experience one for the books. The amount of knowledge and kindness he possesses made the process seamless and enjoyable. Tommy and the staff even had a beautiful pink satin Cadillac over my ATS and took it off for the big reveal, I was so excited! It was truly an amazing experience I'll always remember. Tommy made me feel completely at ease and had the answers to all of my questions. The passion he has for what he does everyday really comes through. it was a pleasure dealing with Tommy and the team at Heritage! More
by AlexxC
Other Employees Tagged: Keith Herrera, Jim Lindeman, Mike Stamenkovich
July 10, 2017
Outstanding and caring people and service I found the dealership to be helpful and caring in my search for a new car. Tom Capps took the time to explain the car features and different options I found the dealership to be helpful and caring in my search for a new car. Tom Capps took the time to explain the car features and different options I would have before I bought this car, an XT5. His suggestions were specific and tailored to my circumstances. Also, John Stout in service has always been terrific when I serviced my previous Cadillac. More
by RonsXT5
June 28, 2017
Amazing Dealership The staff at Heritage Cadillac in Lombard IL are amazing. They make you feel as if they really care about you and what works best for you for style a The staff at Heritage Cadillac in Lombard IL are amazing. They make you feel as if they really care about you and what works best for you for style and cost. When you bring your auto in for servicing they never disappoint in their effort to get your job done well in as little time as possible. More
by 2 Caddies
June 24, 2017
Excellent My family has been purchasing Cadillacs from Heritage since the early 70's and for good reason. I took delivery of my 4th Cadillac a few days ago. (XT My family has been purchasing Cadillacs from Heritage since the early 70's and for good reason. I took delivery of my 4th Cadillac a few days ago. (XT5) and dealt with Tommy Capps, Jim Lindeman, and Daren Schaffert who were all fantastic to deal with as usual. The entire staff down the car porters, truly care about your satisfaction. It's not an act. Heritage is the face of the Cadillac brand and they exceed the Cadillac standard and GM should be proud! More
by Mark
Other Employees Tagged: Daren Schaffert , Jim Lindeman
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