Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.
Read moreDealership Experience
13 yrs, 5 mos
Industry Experience
13 yrs, 5 mos
732 Reviews
Write a Review732 Reviews of Tom DAlessandro
July 07, 2015
Quick and easy. All I was looking for was a test drive. By the end of the interaction, I was leaving a deposit for a new Impreza. They had it the next day. Everyone I All I was looking for was a test drive. By the end of the interaction, I was leaving a deposit for a new Impreza. They had it the next day. Everyone I worked with was attentive, understanding, and patient. I never felt like I was being rushed. They just made it incredibly easy to make the decision to purchase the new car. I would absolutely go back. More
July 03, 2015
The Best, Arou-ound! Tom nailed it. He was everything you'd want in a car salesman. I have a friend who owns a dealership, and I was checking in with him on all of the pri Tom nailed it. He was everything you'd want in a car salesman. I have a friend who owns a dealership, and I was checking in with him on all of the prices and ratings as we went along, and Tom was more than accommodating during this process. And I can confidently say we got a good and fair deal on a new Subaru lease without really any haggling, which is not always easy to say. Also, Tom was friendly and fun to work with (had some good laughs!), which is a huge plus. So thanks, Tom! More
July 03, 2015
tom's your subaru guy. had a great experience at subaru. No pressure, no run around. we actually got a better car, with more options for the same price we expected to pay fo had a great experience at subaru. No pressure, no run around. we actually got a better car, with more options for the same price we expected to pay for a car with less option. cause really the sun roof on the forester is huge and a must have. so glad we got it and very happy we went to cityside subaru and worked with Tom. will definitely buy my next car the same way. thanks Avo D More
July 02, 2015
Happy camper Tom was great to work with. Helpful, straightforward, personable and efficient! I'm happy with my car so far and had a good experience at Cityside. Tom was great to work with. Helpful, straightforward, personable and efficient! I'm happy with my car so far and had a good experience at Cityside. More
June 16, 2015
Exceptional Sales Process My wife and I have had good experiences buying new cars, and we have had awful experiences. Working with Tom D'Allessandro of CitySide Subaru over sev My wife and I have had good experiences buying new cars, and we have had awful experiences. Working with Tom D'Allessandro of CitySide Subaru over several months to find our perfect car was an exceptionally good, in fact entertainingly enjoyable experience. Tom was patient with us over time, did not rush us in any way, and served as a source of knowledge when we had questions from the complex to the simple to the just plain dumb. His know-how and sincerity, combined with a wonderful sense of humor made us feel safe, secure and cared for during the entire process. My wife and I have been customers at City Side Subaru for many years. We would recommend the Service Department to everyone. Now, we will also recommend the Sales Department, but particularly Tom D'Allessandro. He is a special young man to work with. Michael nelson also served us well as the administrator of all the finance, insurance, and DMV requirements for accurate paperwork. We recommend the entire process whole-heartedly. More
Other Employees Tagged: Michael Nelson
June 12, 2015
Highly responsive and matched another dealer's price I really enjoyed working with Tom. We were buying our car remotely, moving to Boston from New York, and already knew exactly what we wanted. We call I really enjoyed working with Tom. We were buying our car remotely, moving to Boston from New York, and already knew exactly what we wanted. We called around a few local dealerships, and Tom was the most responsive and most thorough. He had the car we wanted and offered it at a great price. When another dealership offered the same car in a different color at a lower price, he matched that price for us. We did all the communication by phone, email, and FedEx for the paperwork, and everything was quick, efficient, and seamless. When we finally arrived in Boston to pick up the car, Tom spent a good amount of time with us inside the vehicle, walking us through the various features, setting up our phones with the car's bluetooth, and making sure we were ready to hit the road. We would highly recommend working with Tom and with Cityside Subaru. More
Other Employees Tagged: Michael Nelson
June 11, 2015
Straightforward, honest, and great price. Everyone at Cityside, especially Tom Dalessandro, was outstanding. I tried to buy an Outback in November 2014, but there was 4 month wait. I ended u Everyone at Cityside, especially Tom Dalessandro, was outstanding. I tried to buy an Outback in November 2014, but there was 4 month wait. I ended up settling for another car, and didn't like it. I went back to see Tom, who remembered me immediately, and now I am driving a twilight blue outback limited with eyesight. No one pressured me at any point in the process. The first offer that they made me on my trade and the new car was miles better than I was receiving from any other dealer. Kudos also to Nate and Michael Nelson. Great place. Don't go anywhere else. Lou More
Other Employees Tagged: Michael Nelson , Nathan White
May 31, 2015
Enjoy your experience Looking for a new car . Make city side subaru your first stop !!! We looked at other dealers and should have gone here first for mor than one reason. Looking for a new car . Make city side subaru your first stop !!! We looked at other dealers and should have gone here first for mor than one reason. First of all the selection is incredible, the facility is clean and enviting and the staff is friendly and knowledgeable about their product More
Other Employees Tagged: John Melvin
May 28, 2015
Great first time car buying experience Tom and Michael were very friendly and honest throughout the whole process. I was extremely nervous about the whole car buying process but the guys at Tom and Michael were very friendly and honest throughout the whole process. I was extremely nervous about the whole car buying process but the guys at Cityside made it easy and painless. Definitely ould buy from them again. More
Other Employees Tagged: Michael Nelson
May 21, 2015
Quick, efficient service I enjoyed working with Cityside; everyone I met there was efficient, down to earth, and friendly, especially my sales guy, Tom. He and his team gave g I enjoyed working with Cityside; everyone I met there was efficient, down to earth, and friendly, especially my sales guy, Tom. He and his team gave great advice and seemed to be more concerned about helping me find the best car for me than in hardselling me or upgrading me or making me spend more money than I needed to--which I really value. Tom also helped me get some additional after-market features taken care of quickly and with little fuss. A quick, no-nonsense purchase that left me feeling comfortable and happy. More

