Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.
Read moreDealership Experience
13 yrs, 5 mos
Industry Experience
13 yrs, 5 mos
732 Reviews
Write a Review732 Reviews of Tom DAlessandro
May 16, 2015
Responsive, efficient and a pleasure to do business with Not having been in the car market for some years we were not prepared for such a hassle-free pleasant experience in buying our new Outback. Our sales Not having been in the car market for some years we were not prepared for such a hassle-free pleasant experience in buying our new Outback. Our salesman, Tom Alessandro, made every step of the process no-nonsense, and well thought out. No detail was too small..down to new velcro attachments for our transponder! You will be well served if you visit Tom. More
May 11, 2015
great experience Tom was a great help in getting the exact car we wanted. Could not be happier with the experience with the whole team at Cityside... Tom was a great help in getting the exact car we wanted. Could not be happier with the experience with the whole team at Cityside... More
April 30, 2015
great service...no pressure This was the best experience buying a car. Tom was low key, easy to work with and very accommodating. I got an excellent trade in and a nice final pri This was the best experience buying a car. Tom was low key, easy to work with and very accommodating. I got an excellent trade in and a nice final price for a Crosstrek which I already love. Highly recommend. More
Other Employees Tagged: Michael Nelson
April 28, 2015
Great All-Around Experiences at CitySide Subaru My wife and I both bought new Subaru's from CityySide. My wife bought a fully loaded Forrester back in March. CitySide was extremely patient with the My wife and I both bought new Subaru's from CityySide. My wife bought a fully loaded Forrester back in March. CitySide was extremely patient with the process, and intensely competitive versus 3 other Subaru dealerships in Greater Boston. The two biggest surprises were the unhurried and extraordinarily thorough training on the new Forrester from Tom; as well as a lot of time spent sync'ing Sally's smartphone and underlying data with the Car's sophisticated electronics. The second was that the financial process was wonderfully low-key and friendly with Mike, with all the heavy paperwork lifting done well in advance and every option explained and discussed at our own pace. When it came time for me to explore buying my own car a month later, both gentlemen could not possibly have gone out of their way to make sure I got the best deal out there; and both provided the same terrific purchase-and-training assistance. I'd go back in a heartbeat. Chuck Ellis More
Other Employees Tagged: Michael Nelson
April 22, 2015
excellent selection and buying experience I worked with Tom to figure out which vehicle and trimline was right for me. He helped me with test drives, patient consultations with my family, and I worked with Tom to figure out which vehicle and trimline was right for me. He helped me with test drives, patient consultations with my family, and finally vehicle orientation and registration. Cityside didn't have the color I wanted in the lot, but they had it for me later that week. Not much more I could have asked for. More
April 21, 2015
Cityside Subaru is excellent Had a superb experience buying an Outback at Cityside subaru. Tom D'Allesandro was respectful of my time, answered my many questions and honored my r Had a superb experience buying an Outback at Cityside subaru. Tom D'Allesandro was respectful of my time, answered my many questions and honored my request not to be pressured! Will use them to service my car and buy in the future! More
Other Employees Tagged: Michael Nelson
April 21, 2015
AWESOME!! Tom D'Alessandro was such a pleasure to work with. He had all of the information I needed and never made me feel pressured or pushed or overwhelmed, w Tom D'Alessandro was such a pleasure to work with. He had all of the information I needed and never made me feel pressured or pushed or overwhelmed, which, being a female browsing for cars, is a HUGE deal. He was professional, friendly, and informative. Michael Nelson explained all of my paperwork as clearly as possible and helped me figure out which warranties i should take advantage of! Overall my experience with Cityside Subaru in Belmont was honestly wonderful. More
Other Employees Tagged: Michael Nelson , Ron Messina
April 19, 2015
Professional, Knowledgeable; Easy Car Buyinging Experience! I worked with Tom DAlessandro who was very professional and knowledgeable about the car I had interested in; the 2015 Subaru Outback Limited. He lis I worked with Tom DAlessandro who was very professional and knowledgeable about the car I had interested in; the 2015 Subaru Outback Limited. He listened to what I needed in a car. I never felt he was trying to sell me something I didn't need. He gave me time to think about what options I truly wanted. When I picked up the car it was effortless and comfortable. Tom gave me an extensive tutorial about my car. He explained everything to me from the roof racks to setting up my i phone, navigation etc. I left the dealership feeling confident and comfortable with my new car. Working with Tom was a Great Experience! More
Other Employees Tagged: Michael Nelson
April 16, 2015
Overall a great car buying experience! We were in the market for a new car and had heard many good things about Subaru's. After having searched online Cityside appeared to be one of the big We were in the market for a new car and had heard many good things about Subaru's. After having searched online Cityside appeared to be one of the biggest in our area and well rated. Right when we walked through the door we were greeted with a smile and introduced to our salesman Tom. He was very friendly and very knowledgeable with explaining the nuances of the car. Unlike other salesmen we had dealt with he was focused on trying to find the right car for us and not just a sale. We were allowed to take a test drive in one of the Forester's and fell in love with the car. After haggling the price with Tom and the Manager we came out with an amazing deal. The finance manager we dealt with was also very helpful with explaining our different payment options, warranty, etc. Overall this was a great car buying experience experience and I would definitely reccommend Cityside to anyone in the market for a new Subaru. More
Other Employees Tagged: Michael Nelson
April 14, 2015
Great Experience I recently traded in my old Subaru Impreza and leased a new one. It was a great experience all around. Tom, my salesperson, was attentive, friendl I recently traded in my old Subaru Impreza and leased a new one. It was a great experience all around. Tom, my salesperson, was attentive, friendly, and no nonsense. I would recommend him and the dealership to anyone. More

