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Tom Dawson
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14 Reviews
14 Reviews of Tom Dawson
June 06, 2021
Working with Carlos on getting the truck I wanted and getting the monthly payments where I wanted was a very good experience. I would recommend others to Fitzgreald getting the monthly payments where I wanted was a very good experience. I would recommend others to Fitzgreald More
by Cookedarryl123
Other Employees Tagged: Seth Dawson, Carlos Negron , Liubov Shargina
Helpful 
February 03, 2021
I'd just like to say that I was very pleased with the service of my truck. They took time to clean the snow off and even left it smelling fresh when it was returned. I will be back! service of my truck. They took time to clean the snow off and even left it smelling fresh when it was returned. I will be back! More
by Charles96
January 21, 2021
The dealership resolved the problem we had with our vehicle and followed up on concerns we had telephonically. We are pleased with the service we received. vehicle and followed up on concerns we had telephonically. We are pleased with the service we received. More
by JLZMANNcats
December 31, 2020
We brought our car in for problems starting it and a seat belt light that was on. We were charged $270.00 for separate diagnostic tests and got no answers. This is not an acceptable level of service and we belt light that was on. We were charged $270.00 for separate diagnostic tests and got no answers. This is not an acceptable level of service and we shall not return. More
by JLZMANNcats
Other Employees Tagged: Seth Dawson, Kim Swann
July 25, 2018
Great Service Staff - Tom's the Best Tom Dawson has been great to work with for our three GM vehicles 2007 and two 2008 models. The usual problems that crop up after a decade of service, Tom Dawson has been great to work with for our three GM vehicles 2007 and two 2008 models. The usual problems that crop up after a decade of service, these vehicles have basically been tanks, but when a part wears out or a diagnostic light flashes, Tom's always been there to provide trusted service and the quality we've come to expect from the Fitzgerald Group. More
by Mike H
July 09, 2018
Great person to work with ,make purchase, very accommodating Good person to help a decent purchase and overall had a good experience. I will definitely consider making another purchase and would recommend to oth Good person to help a decent purchase and overall had a good experience. I will definitely consider making another purchase and would recommend to others More
by N
January 02, 2018
Best in the Business We found ourselves not only buying a new Chevy Equinox because my wife's car got totalted but less than a month later buying a used Nissan Sentra beca We found ourselves not only buying a new Chevy Equinox because my wife's car got totalted but less than a month later buying a used Nissan Sentra because my SUV died. Everyone was prompt courteous and professional. Jason went above and beyond to help us. Anyone would be glad to be a patron. More
by Barrett5
Other Employees Tagged: Mike Bennett, Jason Saville
November 21, 2017
Rude Staff Unfortunately a few of the staff members are short and rude. To say the very best, they are lacking costumer survive. They claim to strive on good ser Unfortunately a few of the staff members are short and rude. To say the very best, they are lacking costumer survive. They claim to strive on good service? No. It would help your department if you sent your staff to a customer service class or two. Most of the clients that call you are lacking knowledge on the services they need. Especially with the growing changes. To be rude show's your ignorance worst than the customer who is uninformed. More
by TJS
Other Employees Tagged: Kim Swann , Erick Hynson, Mark Lawson, Chris Lertora, Damien (service)
June 20, 2017
Consistency Tom, the assistant service manager, just gets it done year after year ( going on thirteen ). He forthright and honest, finding the best and least expe Tom, the assistant service manager, just gets it done year after year ( going on thirteen ). He forthright and honest, finding the best and least expensive way to correct any problem and get me back on the road. More
by Corvette05
Other Employees Tagged: Michael Picco
June 09, 2017
Experience with service dept. I have always had excellent service when I bring my vehicle in for service. Seth has been nothing but helpful and courteous to me. This last time I I have always had excellent service when I bring my vehicle in for service. Seth has been nothing but helpful and courteous to me. This last time I came in Tom Dawson helped me. He was very professional and courteous as well. More
by Brenda Butt
Other Employees Tagged: Seth Dawson
