Tom Duer | Page 4

The team at Star is 100% focused on having satisfied clients. It’s easy to say nice things when everything goes right. In my case, the new model of my latest car has some systemic issues that the manu clients. It’s easy to say nice things when everything goes right. In my case, the new model of my latest car has some systemic issues that the manufacturer is struggling to resolve and the Star folks have done everything they can to make sure it represents the least inconvenience to me. You really see the true measure of a team when challenges arise and these folks have been committed to making it right all the way. Thanks, Guys! More

by WKLEMP Verified Customer Verified Customer

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The purchasing experience was delightful. The sales manager Tom was attentive and knew the product very well. He spend over 2 hours with me explaining the operation of the vehicle as well The sales manager Tom was attentive and knew the product very well. He spend over 2 hours with me explaining the operation of the vehicle as well as a test drive. His statement to me was “we are a customer service company that happens to sell car”. What a true statement. The selling process was relaxing and not a pressure sell. We agreed on a price in minutes and he did not try to pressure me to buy add on services. I highly recommend Star Motors. Though this survey indicates I purchased a Mercedes, I actual purchased an Aston Martin Vantage. More

by MJCALABRIA7 Verified Customer Verified Customer

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Our experience with Star was very good - no complaints. Receiving reminders about a survey where we're required to write an essay stinks. Receiving reminders about a survey where we're required to write an essay stinks. More

by reneb Verified Customer Verified Customer

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Tom Duer was outstanding. He was knowledgeable about the product and never "pushy". After the sale, he further made an impression with the commitment to service after the sa He was knowledgeable about the product and never "pushy". After the sale, he further made an impression with the commitment to service after the sale. Richard made the actual paperwork associated with the purchase quite easy. All contacts were professional, friendly and accommodating. More

by JWW Verified Customer Verified Customer

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Great customer service, after mix up the rep handled the situation correctly. Thanks Todd Dartez situation correctly. Thanks Todd Dartez More

by todd73 Verified Customer Verified Customer

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Bradley helped execute the deal and has helped with paperwork issues. Everyone was helpful in finishing the deal. paperwork issues. Everyone was helpful in finishing the deal. More

by GOBMW3 Verified Customer Verified Customer

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The entire team is clearly dedicated to their craft and care a lot about customers having a positive experience with their cars! Bradley is extremely knowledgeable and goes the extra mile. care a lot about customers having a positive experience with their cars! Bradley is extremely knowledgeable and goes the extra mile. More

by WKLEMP Verified Customer Verified Customer

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This old dealership was not as nice as others - in Houston area. Overall we had a good experience. Houston area. Overall we had a good experience. More

by LILLEY50@ail.com Verified Customer Verified Customer

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Highly personalized service that you would expect with this class of vehicle. Star makes buying an Aston Martin as fun as it should be! this class of vehicle. Star makes buying an Aston Martin as fun as it should be! More

by WKLEMP Verified Customer Verified Customer

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Always a treat to visit the Aston Martin showroom and see their stunning car lineup. Tom D was kind in every facet of the sale experience. Love the DBX 707! their stunning car lineup. Tom D was kind in every facet of the sale experience. Love the DBX 707! More

by george Verified Customer Verified Customer

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