Tom Fratantuono | Page 18

Purchased Buick Envision From the start, to when I drove away with my new car, the full experience was exceptional. My salesman, Tom Fratantuono, was outstanding and made the From the start, to when I drove away with my new car, the full experience was exceptional. My salesman, Tom Fratantuono, was outstanding and made the process enjoyable. More

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Purchased a new truck I have purchased several vehicles from Paul Masse gmc since 2015. I have been buying new vehicles for the last 4 decades,have delt with many a dealer I have purchased several vehicles from Paul Masse gmc since 2015. I have been buying new vehicles for the last 4 decades,have delt with many a dealer ships and sales people. But since I started dealing with Paul Masse gmc it’s been a hole different experience. Tom Frat is super nice and a true professional. He does his job very well and you will never feel stressed. Plus you will get a great product . More

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Total professional Service From the time I walked in Bob and Tom made me comfortable and confident that this was the place to invest my money in a new car. Their professional ,n From the time I walked in Bob and Tom made me comfortable and confident that this was the place to invest my money in a new car. Their professional ,no nonsense approach was refreshing. I explained what I wanted, what options and Tom went to work and found the car I wanted. Pricing was upfront and honest. Paperwork was quick and easy and after purchase service was outstanding. Tom ent above my expectations in keeping everything simple. My hat is off to the entire organization, Thank you Dennis and Bonnie Moffitt More

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Tom Frat As a seasoned auto consumer, this was, by far, the smoothest and most professional deal I've had. As I long time Ford guy, I'll be buying more GMC/Bu As a seasoned auto consumer, this was, by far, the smoothest and most professional deal I've had. As I long time Ford guy, I'll be buying more GMC/Buick products much in part to this dealer experience. More

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Worked with us ! This is the second time that Tom has helped us get a car. Both are Arcadia’s and we were very pleased with the service that he provided in helping us This is the second time that Tom has helped us get a car. Both are Arcadia’s and we were very pleased with the service that he provided in helping us work out on our payments and make it easy for us to pick up the car the fit both our schedules . Tom was very thorough and giving us a call back when he said he was going to and was just a really nice guy all around . More

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AMAZING AS ALWAYS! What can I say about Tom Frat that those of you who have dealt with him don't already know! AMAZING! KIND! CARING! The list goes on and on! B What can I say about Tom Frat that those of you who have dealt with him don't already know! AMAZING! KIND! CARING! The list goes on and on! But most of all, Tom is so very knowledgeable about every aspect of the deal, the vehicle information, the the purchase options and the customers needs. We have purchased and leased many vehicles through Tom and now I think he knows what we want or need before we even come in to Paul Masse!! Now that's a great salesman! We send all of our friends to Tom and will ALWAYS work with Tom for our vehicle purchase needs! Thank you Tom for always having our best interest at hand! More

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Another great experience! This is the third time in a row I’ve been here to lease and each time I get excellent service. Tom Frat is awesome and caters to everything I’m lookin This is the third time in a row I’ve been here to lease and each time I get excellent service. Tom Frat is awesome and caters to everything I’m looking for that fits my lifestyle. Always the best deal. More

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Mr. Frat we did it again! Tom, 50 minutes away from us and we'd follow you further! At this point I've lost count on how many vehicles we've lease from you over the years Tom, 50 minutes away from us and we'd follow you further! At this point I've lost count on how many vehicles we've lease from you over the years, but the straight forward no BS is what we love the best. His patients, straight forward answers and drive to make the purchase easy and convent doesn't hurt either. Tom, we've said it multiple times and hope management knows.. it's you that keeps us coming back and we sincerely appreciate what you do and how you do it. Customer server A+! More

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Car Buying Experience Top to bottom, we had a great car buying experience. There was no time wasted with the normal sales tactics used in other dealerships. Straight and Top to bottom, we had a great car buying experience. There was no time wasted with the normal sales tactics used in other dealerships. Straight and to the point, bottom line pricing, fair trade in value for our car. Vehicle delivery - Tom was very detailed and fantastic explaining all the features of our new car. If you are in the market for a new car, this is the only place you need to go. I cannot speak for the other sales employees but when we buy a new car again, Tom will be our choice! More

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Great experience The representative was very knowledgeable and cared about my needs. The salesman worked with me to get the truck I wanted and a deal that was perfect The representative was very knowledgeable and cared about my needs. The salesman worked with me to get the truck I wanted and a deal that was perfect for my budget. The dealership was clean and very friendly. More

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