Tom Fratantuono | Page 19

Tom Frat As a seasoned auto consumer, this was, by far, the smoothest and most professional deal I've had. As I long time Ford guy, I'll be buying more GMC/Bu As a seasoned auto consumer, this was, by far, the smoothest and most professional deal I've had. As I long time Ford guy, I'll be buying more GMC/Buick products much in part to this dealer experience. More

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Worked with us ! This is the second time that Tom has helped us get a car. Both are Arcadia’s and we were very pleased with the service that he provided in helping us This is the second time that Tom has helped us get a car. Both are Arcadia’s and we were very pleased with the service that he provided in helping us work out on our payments and make it easy for us to pick up the car the fit both our schedules . Tom was very thorough and giving us a call back when he said he was going to and was just a really nice guy all around . More

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AMAZING AS ALWAYS! What can I say about Tom Frat that those of you who have dealt with him don't already know! AMAZING! KIND! CARING! The list goes on and on! B What can I say about Tom Frat that those of you who have dealt with him don't already know! AMAZING! KIND! CARING! The list goes on and on! But most of all, Tom is so very knowledgeable about every aspect of the deal, the vehicle information, the the purchase options and the customers needs. We have purchased and leased many vehicles through Tom and now I think he knows what we want or need before we even come in to Paul Masse!! Now that's a great salesman! We send all of our friends to Tom and will ALWAYS work with Tom for our vehicle purchase needs! Thank you Tom for always having our best interest at hand! More

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Another great experience! This is the third time in a row I’ve been here to lease and each time I get excellent service. Tom Frat is awesome and caters to everything I’m lookin This is the third time in a row I’ve been here to lease and each time I get excellent service. Tom Frat is awesome and caters to everything I’m looking for that fits my lifestyle. Always the best deal. More

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Mr. Frat we did it again! Tom, 50 minutes away from us and we'd follow you further! At this point I've lost count on how many vehicles we've lease from you over the years Tom, 50 minutes away from us and we'd follow you further! At this point I've lost count on how many vehicles we've lease from you over the years, but the straight forward no BS is what we love the best. His patients, straight forward answers and drive to make the purchase easy and convent doesn't hurt either. Tom, we've said it multiple times and hope management knows.. it's you that keeps us coming back and we sincerely appreciate what you do and how you do it. Customer server A+! More

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Car Buying Experience Top to bottom, we had a great car buying experience. There was no time wasted with the normal sales tactics used in other dealerships. Straight and Top to bottom, we had a great car buying experience. There was no time wasted with the normal sales tactics used in other dealerships. Straight and to the point, bottom line pricing, fair trade in value for our car. Vehicle delivery - Tom was very detailed and fantastic explaining all the features of our new car. If you are in the market for a new car, this is the only place you need to go. I cannot speak for the other sales employees but when we buy a new car again, Tom will be our choice! More

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Great experience The representative was very knowledgeable and cared about my needs. The salesman worked with me to get the truck I wanted and a deal that was perfect The representative was very knowledgeable and cared about my needs. The salesman worked with me to get the truck I wanted and a deal that was perfect for my budget. The dealership was clean and very friendly. More

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Phenomenal Salesman Tom was awsome! No pressure, straight forward, explained the car inside and out like a pro! Tom talked to us like we were family and went abo Salesman Tom was awsome! No pressure, straight forward, explained the car inside and out like a pro! Tom talked to us like we were family and went above and beyond any other dealership! Tom is truely an asset to your company and painted the portrait of customer service for all to admire. More

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Fantastic, family like service We had the best experience at Paul Masse GMC South. From meeting Tom, our sales consultant, Bob, for the deal and Nick for the finances, our experienc We had the best experience at Paul Masse GMC South. From meeting Tom, our sales consultant, Bob, for the deal and Nick for the finances, our experience was perfect. From start to finish, it was a simple and easy process. There was no hard sales talks or going back and forth. It was by far the easiest car shopping experience we have ever had. We felt valued, that our needs were met and we couldn’t be happier! If you are in the market for a new vehicle, make sure Paul Masse GMC South is the first stop on your list! More

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Love our new Buick Enclave! Well worth the drive to one of the cleanest, most professional, "you could eat off of the showroom floor dealership" that I've ever been to. From Bob Well worth the drive to one of the cleanest, most professional, "you could eat off of the showroom floor dealership" that I've ever been to. From Bob Masse to Tom Frat, the service and impeccable attention to detail was outstanding. Tom is one of the most knowledgeable sales specialists that I've ever worked with. The sale, registration, the vehicle "walk through" was amazingly easy! If integrity is an important factor in you buying a car, look no further than Masse Buick. And certainly with no pun intended, these guys are hitting it on all cylinders. Thank you Bob and Tom, you have a customer for life! Sincerely, Frank Viola More

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