Tom Fratantuono | Page 20

Excellent Tom and all involved made the process of purchasing my new GMC easy!! Was in and out with my new purchase in an hour and 1/2, can’t beat that! Tom and all involved made the process of purchasing my new GMC easy!! Was in and out with my new purchase in an hour and 1/2, can’t beat that! More

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Tom Fratantuono makes the process painless Typical Rhode Islanders we think anything more than 10 minutes drive is far but both my husband and I had no second thoughts about taking the 35 minut Typical Rhode Islanders we think anything more than 10 minutes drive is far but both my husband and I had no second thoughts about taking the 35 minute drive from Cranston to South Kingstown to meet with Tom Fratantuono to purchase my new Buick Cascada. We first met Tom 3 years ago when i was interested in leasing a Cascada. We left the dealership that day with the first Cascada to leave a showroom in RI. A short time later my son needed to purchase a reliable used car and we sent him to Tom. Tom was just as attentive to my son purchasing a used car as he was helping a new car buyer. In that instance both Tom and the other people went above and beyond in helping our son when his credit union botched his paperwork. They got him financing on the spot so he was able to pick up his vehicle without a hiccup. Tom follows up and has even stopped by our house to pick up paperwork or drop off something. i am now driving my newly purchased 2019 Cascada and i highly recommend Tom and Paul Masse. Tom without hesitation really delivers top notch customer service! More

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Professionalism Paul Masse Buick GMC South is an outstanding automobile dealership. Under the leadership of Bob Masse, I have always been treated with the utmost of Paul Masse Buick GMC South is an outstanding automobile dealership. Under the leadership of Bob Masse, I have always been treated with the utmost of respect and fairness. Tom Fratantuono, sales representative has always been there for me. I am in my 4th vehicle with Tom and Bob and have fully appreciated their honesty and their attention to detail motto. I thank all those employees at Paul Masse Buick GMC South, for they are committed to customer service. This auto dealership has employees who like to please the public, they have always had a terrific attitude and greet you with kindness each and every time. I want to express my sincere appreciation for their continued support and care. Kevin D Quinn South Kingstown, RI More

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Happy and Pleasant Experience Very happy with new car. Purchased from Tom Fratantuono. He was very professional, and very patient explaining all the technology I never had before Very happy with new car. Purchased from Tom Fratantuono. He was very professional, and very patient explaining all the technology I never had before. He is extremely customer-oriented, offering to go out of his way if I need anything, even after the purchase. He really does go above and beyond, with no pressure at all. And I love my car. I recommend Tom and Paul Masse Buick to everyone. More

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very pleased Tom Fratantuono has been my salesman for years purchased few cars followed him to south Kingston very satisfied with him and cars he’s great Tom Fratantuono has been my salesman for years purchased few cars followed him to south Kingston very satisfied with him and cars he’s great More

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Great experience! Tom was great. Very accommodating, easy to work with, and knowledgeable. We ended up buying two vehicles, and will certainly be back to see Tom & Bob Tom was great. Very accommodating, easy to work with, and knowledgeable. We ended up buying two vehicles, and will certainly be back to see Tom & Bob in the future. 5 stars all around More

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No Nonesense and on his game! I have purchased three vehicles from Tom Fratantuono in the past two years. This guy is on his game, the car trucks were always ready and clean when I have purchased three vehicles from Tom Fratantuono in the past two years. This guy is on his game, the car trucks were always ready and clean when I sent up appointments. Tom has followed through after the sales and also after service. xxxx, he even sends my trucks birthday cards! I highly recommend Tom to anybody looking to get treated with respect and follow through. More

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Best Car Sales Rep Ever We just purchased our 5th car from Tom Frat .. Right there that says it all I wouldn't go back if he wasn't the best We just purchased our 5th car from Tom Frat .. Right there that says it all I wouldn't go back if he wasn't the best More

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the best i have bought two vehicles in the past two years from Tom Fratantuono the best salesmen i have ever dealt with the dealership has always offered me t i have bought two vehicles in the past two years from Tom Fratantuono the best salesmen i have ever dealt with the dealership has always offered me the best deals More

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Outstanding Service in Every Department I went to this car dealership with a specific model and year in mind. . I spoke with Bob Masse and Tom Fratantuono about the car I was looking for I went to this car dealership with a specific model and year in mind. . I spoke with Bob Masse and Tom Fratantuono about the car I was looking for and within an hour I received a call and had an appointment for the following day to see a car that fit my description. A few days later I was driving away with my new car. The service at Paul Masse Buick was the best I have ever experienced at a car dealership. They were friendly, polite and extremely knowledgeable. Thanks Tom, I love my Buick Enclave. More

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