Tom Hicks
Tom Hicks at Five Star Ford Lincoln
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Tom Hicks | Page 3

Finance Manager

Five Star Ford Lincoln

900 Russell Parkway
Warner Robins, GA 31088

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35 Reviews
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35 Reviews

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35 Reviews of Tom Hicks

January 07, 2018

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Employee Rating

Great experience Tom Hicks was a great salesman, He showed us everything we asked to look at and worked us up a great deal on the used car we wanted. Thank you so mu More

by Nicole Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 08, 2018

Five Star Ford Lincoln responded

Hi Nicole, thank you for the five-star review and recommendation. We're pleased that you had a great experience with Tom. He was glad to help you feel comfortable with your purchase. Please let us know if you need anything else. We look forward to serving you again in the future.

December 23, 2017

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Low key, but very interested in doing a great job I was greeted promptly by a sales rep after making an appointment with him to check out a used vehicle. His approach was low key, no "hard sell" tact More

by CamrySport
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Denton

December 04, 2017

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well done job by all Didn't start out to buy a car, but ended up that way. Jerry Gray came in on his day off to handle this with us, Thanks very much..... Tom Hicks did More

by ejlead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Gray

Dec 04, 2017

Five Star Ford Lincoln responded

Thanks so much for sharing your experience! We're glad to hear Jerry and Tom went the extra mile to provide excellent service. We hope to see you again in the future!

August 12, 2017

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Employee Rating

Easy fast car buying This dealership took the stress of looking and buying a car away. Fast and friendly employees that take their job serious and make sure to give you ex More

by Gregory Mucher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 24, 2017

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Employee Rating

I Love My New Ford F-150 XLT I Love our new Ford F-150 XLT. Thomas Hicks was our salesman, and was excellent. He answered all our questions I made sure we had the best deal. I w More

by SoSassy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Morgan

May 31, 2017

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Employee Rating

great service . Tom Hicks was very professional in our concerns in finding and buying the right vehicle. I believe quality of service is essential to continuing succe More

by docmyrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2017

Five Star Ford Lincoln responded

Thank you for taking the time to leave a review. We are thrilled to hear that Tom was able to help you find the right car. We are so thrilled that Tom was able to show you the perfect example of our customer service goals. We appreciate your business with us and we invite you to come back!

May 19, 2017

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Employee Rating

Salesperson was very easy to work with The salesperson was very knowledgeable and seemed genuinely concerned about getting the car to the price we were willing to pay. His name is Tom Hicks More

by RDwr2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2017

Five Star Ford Lincoln responded

Thank you for sharing your comments. We are so thrilled to hear that Tom was able to help you out and make sure you could find a fair price for the car you wanted. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

May 13, 2017

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Second time charm After buy a new F150 at Five Star and then totaling it two weeks later. I returned to the same salesman, M. West. He was concerned that I was alright. More

by Pbcas
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: M. West

May 15, 2017

Five Star Ford Lincoln responded

Thank you for sharing your review! We know that replacing a vehicle after an accident can be stressful; we always try to make the process as hassle-free as possible. We'll be sure to pass along your kind words to our team. We appreciate your business, we hope to see you again!

April 04, 2017

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Jerry Gray, an exceptional Employee . I found Jerry to be warm and receptive to me as a customer/consumer upon calling to schedule an appointment. He received me with a pleasant per More

by dallascowboysfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 05, 2017

Five Star Ford Lincoln responded

Thank you for your business and your review! We're glad that Jerry was able to help you feel welcome and respected at our dealership. We appreciate your business and look forward to serving you again in the future!

March 27, 2017

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Employee Rating

Awesome!!! I never look forward to buying a car and a main part of that is due to dealing with salesman. My experience at Five Star with Tom Hicks however chang More

by HappyJeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes