Tom Hicks | Page 4

Second time charm After buy a new F150 at Five Star and then totaling it two weeks later. I returned to the same salesman, M. West. He was concerned that I was alright. After buy a new F150 at Five Star and then totaling it two weeks later. I returned to the same salesman, M. West. He was concerned that I was alright. Then he set out to find me a replacement F150. He had two setting out front for me to look at, I had previously asked about them. We went for a test drive. Upon returning we made the deal. Two and a half hours later I drove home in another beautiful F150 More

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Jerry Gray, an exceptional Employee . I found Jerry to be warm and receptive to me as a customer/consumer upon calling to schedule an appointment. He received me with a pleasant per . I found Jerry to be warm and receptive to me as a customer/consumer upon calling to schedule an appointment. He received me with a pleasant personality, was not forceful, and very patient with me. He answered all my questions and demonstrated professionalism throughout the entire process. He worked diligently to make the deal work in my favor. I would highly recommend him and the dealership to anyone seeking a vehicle and expecting great customer service. More

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Awesome!!! I never look forward to buying a car and a main part of that is due to dealing with salesman. My experience at Five Star with Tom Hicks however chang I never look forward to buying a car and a main part of that is due to dealing with salesman. My experience at Five Star with Tom Hicks however changed my view, because he was by far the best person to work with and I look forward to purchasing a vehicle through Five Star in the future!!!! More

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Amazing service! My overall experience at Five Star Ford was awesome! Everyone was very helpful and made sure I felt very comfortable for getting my first car on my ow My overall experience at Five Star Ford was awesome! Everyone was very helpful and made sure I felt very comfortable for getting my first car on my own! More

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Friendly service first new car I came with my mom to Five Star for maintenance on her car. I wanted a newer used car with manual transmission and hadn't had any luck on finding one I came with my mom to Five Star for maintenance on her car. I wanted a newer used car with manual transmission and hadn't had any luck on finding one at any of the other 4 dealerships I had been to so I came unprepared to buy a car- thinking I definitely wouldn't find one here either. I was in need of a new one after driving a very old one for 4 years so I thought what the heck and looked around anyway. A very friendly salesman Stephen Hastedt showed me the selection and much to my surprise he found me a car! Stephen was by far the friendliest sales guy I had dealt with and I'll be sure to give him a visit the next time I buy another car. He made me feel like he wasn't just trying to sale me a car and get my money like I had felt at other dealerships, where some of the salesman even tried to sale me cars that weren't what I had told them I wanted. He needs a promotion, thanks so much Stephen!!! Oh and Tom the finance guy was pretty awesome too. More

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Great Experience!!!!! Tim Denton was great!!!! Best buying experience ever. He kept in contact with me through the whole process. Vehicle was exactly as described. Tim was Tim Denton was great!!!! Best buying experience ever. He kept in contact with me through the whole process. Vehicle was exactly as described. Tim was the ultimate professional. More

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Awesome Car buying Experience We had a great buying a new car experience from Five Star Ford in Warner Robins on Russell Parkway. Skeeter Hathaway did an awesome job with selling We had a great buying a new car experience from Five Star Ford in Warner Robins on Russell Parkway. Skeeter Hathaway did an awesome job with selling me a new car. They did not have exactly on their lot what I wanted and needed in the SUV that I wanted but he worked so very hard and diligently in finding the car that I wanted!! He got us the figures that we needed to work with and the options that I wanted in the new Ford Edge that I bought. So extremely happy with his professionalism & determination in finding me the SUV that I wanted & needed!!! I would totally recommend Five Star Ford on Russell to all of my family and friends!!! Everyone go and see Thurman " Skeeter" Hathaway. More

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Five Star Ford has renewed my opinion of car dealers. In the past I have been pressured and led around for long periods of time. The folks at Five Star treated me like my time was important and did not was the past I have been pressured and led around for long periods of time. The folks at Five Star treated me like my time was important and did not waste it. They also made sure that I was pleased with every aspect of my vehicle and knew how to use my Sync etc. Very Professional as well as Friendly. It was a Great experience pruchasing my 2011 Ford Fusion from them and would not hesitate to refer friends and family to them. More

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