Tom Kiernan
Tom Kiernan at Mission Viejo INFINITI

Tom Kiernan | Page 11

Service Advisor

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

5.0
166 Reviews
5.0

166 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Industry Experience

41 yrs

Languages Spoken

English English

166 Reviews of Tom Kiernan

January 06, 2022

Dealership Rating
Employee Rating

Tom did an outstanding job helping me. He was friendly and informative. It always seems like Infinity of MV under promises and over delivers! That's a good thing in my book. More

by JUDIEZZZ
Recommend Dealer
Yes

January 05, 2022

Dealership Rating
Employee Rating

Tom Kiernan is one of the main reasons to get your car serviced at MV Infiniti. Jerry is good as well. Been coming here for at least 15 years, good group. More

by OG35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti

January 03, 2022

Dealership Rating
Employee Rating

xxx't Svc Mgr Tom Kiernan did his customary OUTSTANDING job ensuring that our G37S sedan and QX50 SUV obtain the proper care. He's THE MAAAAAN! More

by mattlawson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 01, 2022

Dealership Rating
Employee Rating

Exceptional Service every time I go there! I will continue to do business at Infiniti of Mission Viejo! More

by jerrinesorensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yamada, Jerry Pagliassotti , Erick Carrillo, Memo Pineda

December 30, 2021

Dealership Rating
Employee Rating

Everyone is extremely helpful. They put the customer first and do everything they can to have them taken care of quickly and efficiently. More

by CADREAM711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theresa

December 29, 2021

Dealership Rating
Employee Rating

worked with Jerry and he was very helpful and considerate! highly recommend to anyone looking to get repairs on their Infiniti More

by MICHAELKIM172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo, Michael Kelly, Memo Pineda

December 28, 2021

Dealership Rating
Employee Rating

Consistent, Comprehensive, Complete service experience. Service Advisor (Tom Kiernan) is always exceptional! I am a big fan of the Infiniti brand. More

by RLBOGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

The staff especially Tom K. is friendly and knowledgeable with the maintenance that was required for my car More

by SEITZL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2021

Dealership Rating
Employee Rating

The service at Infiniti MV is top notch. Tom is the best service guy around. They all take fantastic care of me and my car. The whole team is so friendly. And I always learn something new - a better way to More

by NMATOSSIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashier and loaner car attendant

December 19, 2021

Dealership Rating
Employee Rating

Oil change just got from vacation and oil all over my driveway tell me why ?lazy work you will be hearing from me on Monday More

by DICORPO007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo, Michael Kelly, Memo Pineda

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