Tom Kiernan | Page 12

Service was great however the car wash was poorly completed leaving dirt on the bumper and water spots everywhere. Windows still have a film on them and marks where a wiper had been used days earlier completed leaving dirt on the bumper and water spots everywhere. Windows still have a film on them and marks where a wiper had been used days earlier. On top of that. My car key is missing and I had to drive home after retrieving my spare key from home. They still haven’t found it More

by KLEACH0 Verified Customer Verified Customer

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This dealer shows very kind manner to the customers always. Their service department's detailed checking makes me feel comfortable. always. Their service department's detailed checking makes me feel comfortable. More

by HATAPAPA Verified Customer Verified Customer

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Tom took very good care of me. The car was serviced promptly and was returned to me looking like new. Thank you. promptly and was returned to me looking like new. Thank you. More

by karolbiggar Verified Customer Verified Customer

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Great customer service, polite employees, clean establishment, fast pace workers, and easy in and out process. establishment, fast pace workers, and easy in and out process. More

by KHALVAREZ Verified Customer Verified Customer

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They are super friendly and positive energy They fixed They are super friendly and positive energy They fixed my car very faster than I expected Thank you so much for your hard work. They are super friendly and positive energy They fixed my car very faster than I expected Thank you so much for your hard work. More

by V_ADIA Verified Customer Verified Customer

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They do a great job, know the cars and make good recommendations. I had Tom Kiernan as my advisor for years now and he is excellent. recommendations. I had Tom Kiernan as my advisor for years now and he is excellent. More

by WARNERKEIL Verified Customer Verified Customer

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I”ve been going to this dealership for many years to have my G35 serviced. Tom Kiernan has been providing excellent service for many, many years. Great communication, doesn’t oversell services. Jerry has my G35 serviced. Tom Kiernan has been providing excellent service for many, many years. Great communication, doesn’t oversell services. Jerry has helped me in the past and he is another great guy. I don’t take my G anywhere else. More

by OG35 Verified Customer Verified Customer

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Outstanding service and was even provided a loaner car when I did not request one! when I did not request one! More

by MAJET65 Verified Customer Verified Customer

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Over and above service! Tom is always going out of his way to help me, get my car in quickly, keeps me updated on services I need and what mileage they need to be completed. The secretary super loving, ev way to help me, get my car in quickly, keeps me updated on services I need and what mileage they need to be completed. The secretary super loving, even remembered and asked about my son moving to Vegas. I adore her! The sales manager took time to teach me how to use certain functions in my car for my Music, GPS & contacts screen. I can’t say enough about their customer service, I feel appreciated , listened to, cared for as a client & I always know if I have a question or don’t understand something they are there to help! Oh, they also surprised me and washed my car & not just on the outside! Mission Viejo Infiniti is seriously the BEST I’ve ever been to & won’t go anywhere else! More

by Yvonne Sandoval Verified Customer Verified Customer

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Tom Hernan is the best. Been working working with him since I bought the car 5 years ago and he is the reason I return. since I bought the car 5 years ago and he is the reason I return. More

by MATTHEWREAD Verified Customer Verified Customer

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