Tom Kiernan | Page 13
Service Advisor
Mission Viejo INFINITI
28471 Marguerite Pkwy
Mission Viejo, CA 92692
166 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Industry Experience
41 yrs
Languages Spoken
English
166 Reviews of Tom Kiernan
December 02, 2021
Mission Viejo infinity is a great place to take your car everybody there is very respectful my car is done in a timely manner and I travel to get there I certainly could go to Infiniti of Tustin which is 1 everybody there is very respectful my car is done in a timely manner and I travel to get there I certainly could go to Infiniti of Tustin which is 1 miles from me but my preference is Infiniti of Mission Viejo More
Other Employees Tagged: Jerry Pagliassotti
November 29, 2021
Worked with Tom for the service of my car. Tom listened to my needs and was willing to work with me on the service needs of my car to fit the service based on the budget I had available. Great working with to my needs and was willing to work with me on the service needs of my car to fit the service based on the budget I had available. Great working with Tom and Jerry. More
Other Employees Tagged: Jerry Pagliassotti
November 09, 2021
I consistently receive the most thorough service and attention from my service advisor, Tom. He goes out of his way to help me. This is my second Infiniti and his service makes me want to continue bein attention from my service advisor, Tom. He goes out of his way to help me. This is my second Infiniti and his service makes me want to continue being an Infiniti customer. More
November 03, 2021
The service appointment process through the website was easy and fast; Tom, our service rep is knowledgeable and courteous but I am only giving 4 stars because they failed to notice there was a issue when easy and fast; Tom, our service rep is knowledgeable and courteous but I am only giving 4 stars because they failed to notice there was a issue when reconnecting a plug that triggered a Check Engine light to go on and the A/C to stop working. Had to return the car to the shop and wait for them to investigate for a root cause and get it fixed More
Other Employees Tagged: Erick Carrillo
October 29, 2021
The people there are the best, my service writer Tom was excellent and Theresa the cashier is great to work with. I own an Infiniti but I also bring in a Mini because they are just so nice to deal with. excellent and Theresa the cashier is great to work with. I own an Infiniti but I also bring in a Mini because they are just so nice to deal with. More
Other Employees Tagged: Theresa

