Tom Kiernan | Page 7
Service Advisor
Mission Viejo INFINITI
28471 Marguerite Pkwy
Mission Viejo, CA 92692
166 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Industry Experience
41 yrs
Languages Spoken
English
166 Reviews of Tom Kiernan
March 05, 2022
Every visit is awesome. Each person I deal with is helpful and friendly. Erick Carrillo explains everything and is so nice! I recommend Infiniti Mission Viejo for all your Each person I deal with is helpful and friendly. Erick Carrillo explains everything and is so nice! I recommend Infiniti Mission Viejo for all your automotive needs. More
Other Employees Tagged: Erik Cespedes, Patrick Yamada, Jerry Pagliassotti , Erick Carrillo, Misael Iniguez
March 04, 2022
I have used Erick for a while. ..always takes card of me. Try him out ..always takes card of me. Try him out More
Other Employees Tagged: Erik Cespedes, Jerry Pagliassotti , Erick Carrillo
March 04, 2022
I have worked with Tom K. over the past 12 years with having my 2006 Infiniti M35 service. Tom is truly a professional and offers wonderful customer service. If my car needs over the past 12 years with having my 2006 Infiniti M35 service. Tom is truly a professional and offers wonderful customer service. If my car needs to be serviced over an extended period of time, the dealership will provide me with a loaner. I would highly recommend Infiniti of Mission Viejo for your car care!! More
March 01, 2022
Infiniti of mission Viejo’s entire staff treated me like family. They went out of their way to make me feel like a valued customer. I would highly recommend Infiniti of mission Viejo. family. They went out of their way to make me feel like a valued customer. I would highly recommend Infiniti of mission Viejo. More
Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo, Michael Kelly, Memo Pineda
February 28, 2022
I do like this location. .. But I originally started going here because of Service Rep Tom Kiernan. I originally knew him from the Tustin location. I drive 20 miles one way, .. But I originally started going here because of Service Rep Tom Kiernan. I originally knew him from the Tustin location. I drive 20 miles one way, just to get an appointment with Tom. He is very thorough, extremely knowledgeable about these cars, honest about what my car really needs, and just very helpful. The location is always clean, and the other employees are nice and helpful as well. I highly recommend this location. More
February 24, 2022
Tom Kiernan is always so helpful and has great suggestions. I truly feel he has my best interest at heart. The drop off and pick up of my car was very quick and efficient. The dealership is alw suggestions. I truly feel he has my best interest at heart. The drop off and pick up of my car was very quick and efficient. The dealership is always very clean and well maintained. I have been buying cars and having them serviced at this dealership since 2004. Even though my commute is far, the experience is well worth it. More

