Tom Kiernan
Tom Kiernan at Mission Viejo INFINITI

Tom Kiernan | Page 7

Service Advisor

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

5.0
166 Reviews
5.0

166 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Industry Experience

41 yrs

Languages Spoken

English English

166 Reviews of Tom Kiernan

March 05, 2022

Dealership Rating
Employee Rating

Every visit is awesome. Each person I deal with is helpful and friendly. Erick Carrillo explains everything and is so nice! I recommend Infiniti Mission Viejo for all your More

by THERESACAMILLERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Cespedes, Patrick Yamada, Jerry Pagliassotti , Erick Carrillo, Misael Iniguez

March 04, 2022

Dealership Rating
Employee Rating

I have used Erick for a while. ..always takes card of me. Try him out More

by RNARODICK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Cespedes, Jerry Pagliassotti , Erick Carrillo

March 04, 2022

Dealership Rating
Employee Rating

I have worked with Tom K. over the past 12 years with having my 2006 Infiniti M35 service. Tom is truly a professional and offers wonderful customer service. If my car needs More

by CARLEITATOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 01, 2022

Dealership Rating
Employee Rating

Infiniti of mission Viejo’s entire staff treated me like family. They went out of their way to make me feel like a valued customer. I would highly recommend Infiniti of mission Viejo. More

by MRFIXIT424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo, Michael Kelly, Memo Pineda

March 01, 2022

Dealership Rating
Employee Rating

always have a great experience with tom and everyone at the service dept. extremely helpful and precise More

by ALISON14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 28, 2022

Dealership Rating
Employee Rating

I do like this location. .. But I originally started going here because of Service Rep Tom Kiernan. I originally knew him from the Tustin location. I drive 20 miles one way, More

by RSIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 28, 2022

Dealership Rating

Best Infiniti service! Friendly, informative, great customer service. The only place I take my car. More

by DAVISSUZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom

February 27, 2022

Dealership Rating
Employee Rating

Fast and friendly service at a fair price. Tom was friendly and easy to work with. More

by JSHEEHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 27, 2022

Dealership Rating

Tom is always on top of keeping my car at top performance. I can always rely on him. Always returns.my calls right away. Very Professional! More

by CULPCREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 24, 2022

Dealership Rating
Employee Rating

Tom Kiernan is always so helpful and has great suggestions. I truly feel he has my best interest at heart. The drop off and pick up of my car was very quick and efficient. The dealership is alw More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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