Tom Kiernan
Tom Kiernan at Mission Viejo INFINITI

Tom Kiernan | Page 8

Service Advisor

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

5.0
166 Reviews
5.0

166 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Industry Experience

41 yrs

Languages Spoken

English English

166 Reviews of Tom Kiernan

February 24, 2022

Dealership Rating
Employee Rating

Tom Kiernan is the most important Infiniti Service Advisor in SoCal. After more than 10 years of experiencing different dealers, and for many different reasons, Mission Viejo Infiniti is the best in t More

by LOTUS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Jones, Theresa Camilleri

February 22, 2022

Dealership Rating
Employee Rating

I love Tom! Always great customer service and great tips for my car maintenance. Also love checking out. The lady at the cashier's desk is awesome! More

by JENBETARM
Recommend Dealer
Yes

February 22, 2022

Dealership Rating
Employee Rating

Tom Kiernan is the best! Always have great customer service. I have continued to buy Infinitis because of Tom and the Mission Viejo Service department. More

by JENNIFERM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2022

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Employee Rating

minimal negotiations. they took time to show me all the new features. paperwork was efficient and easy to do More

by jdscal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo, Misael Iniguez, david and patrick

February 17, 2022

Dealership Rating
Employee Rating

Every time I have my car serviced at the infinity dealership I am so impressed at how I’m treated. They bend over backwards to make everything the best they can. The car wash is just the cherry on to More

by SOUTHERP
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

February 12, 2022

Dealership Rating
Employee Rating

Fair & honest. Tom in the service department, delivered on everything he promised. Would recommended to everyone More

by DANMARQUES
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2022

Dealership Rating
Employee Rating

xxx't Service Manager Tom Kiernan did a typically terrific job of getting our "vintage" 2014 QX50 in and out with a new battery and tailgate struts within a few hours, less time than expected. More

by mattlawson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2022

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Employee Rating

I can always depend on Tom Kiernan to make service the very best!!Always excellent!! More

by JULIAHARRIS83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2022

Dealership Rating
Employee Rating

Patrick Yamada is great to work with! Excellent communication and document processing was a breeze! More

by CHRISTOPHERSSO
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yamada, Jerry Pagliassotti , Erick Carrillo

February 08, 2022

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Employee Rating

Trusting that they did a good job here. I feel like they gave me good advice as to what to do to fix the issues the car had. More

by RICH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

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