Tom Kiernan | Page 9
Service Advisor
Mission Viejo INFINITI
28471 Marguerite Pkwy
Mission Viejo, CA 92692
166 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Industry Experience
41 yrs
Languages Spoken
English
166 Reviews of Tom Kiernan
February 04, 2022
Great service was very timely and thorough I would definitely recommend infinity Mission Viejo thank you definitely recommend infinity Mission Viejo thank you More
Other Employees Tagged: Patrick Yamada, Jerry Pagliassotti , Erick Carrillo, Michael Kelly, Memo Pineda
February 03, 2022
Each time I bring my G37X to the Mission Viejo dealership for service, I am rewarded with consistency of professional and competent service in a very comfy environment. Tom Kiernan is the ultimate service m for service, I am rewarded with consistency of professional and competent service in a very comfy environment. Tom Kiernan is the ultimate service manager as well. More
January 28, 2022
Car would not start after routine service, but service writer know of problem and promptly changed battery in fob to allow digital connection between fob and car. writer know of problem and promptly changed battery in fob to allow digital connection between fob and car. More
Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo, Michael Kelly, Memo Pineda
January 28, 2022
Terrific service rep, (Tom Kieran) kept me fully informed throughout the process. Offered advice concerning additional items needing future service. When mechanic neglected to fully secure a panel the rep throughout the process. Offered advice concerning additional items needing future service. When mechanic neglected to fully secure a panel the rep took care of it himself. Excellent experience More
January 27, 2022
Had to have 2 visits - during first service windshield washer solution bottle apparently cracked - noticed after leaving - had to return for replacement - learning moment for the individual mechanic - was washer solution bottle apparently cracked - noticed after leaving - had to return for replacement - learning moment for the individual mechanic - was handled very well by Tom. More
January 27, 2022
We drive a 2 hour commute to come to get service at Infiniti of Mission Viejo. Tom has been our service advisor for years and he has always been informative and extremely courteous. Infiniti of Mission Viejo. Tom has been our service advisor for years and he has always been informative and extremely courteous. More

