Tom Krell | Page 17

over the top customer service Second vehicle purchased from Bozard - won't go anywhere else. They are helpful, never pushy, and will go out of their way to get you what you want. Second vehicle purchased from Bozard - won't go anywhere else. They are helpful, never pushy, and will go out of their way to get you what you want. Great place!! More

by mkaypayne Verified Customer Verified Customer

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Top notch dealership Bozard is a top notch dealership in every way. Returned to purchase a second vehicle in 14 months and both times it was the same --EXCEPTIONAL! Kno Bozard is a top notch dealership in every way. Returned to purchase a second vehicle in 14 months and both times it was the same --EXCEPTIONAL! Knowledgeable, professional, friendly and no hassle environment made both times the easiest car transaction we have ever had. We are very particular and Bozard passed our test with flying colors. The dealership is like NO other we have ever encountered. More

by Bev M. Verified Customer Verified Customer

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Great experience Buddy did a great job. Very knowledgeable. No pressure. Ryan was great to work with. Made the process very simple and was helpful. They all did a Buddy did a great job. Very knowledgeable. No pressure. Ryan was great to work with. Made the process very simple and was helpful. They all did a great job working with us More

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Lincoln mkt dream We came to Bozard to check out the Lincoln MKX and MKT. Jena Thomas was extremely help and very knowledgeable. The whole LINCOLN team was super in try We came to Bozard to check out the Lincoln MKX and MKT. Jena Thomas was extremely help and very knowledgeable. The whole LINCOLN team was super in trying to help us with our review and to find the car that we wanted. More

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Great Customer Service The service and concierge staff are wonderful! Each staff member takes the time to make sure you are comfortable and taken care of. They are excellent The service and concierge staff are wonderful! Each staff member takes the time to make sure you are comfortable and taken care of. They are excellent in keeping you updated with the status of the service of our vehicle. We have the pleasure of attending the Lincoln reception/technology event and Sharyl was wonderful. She was very informative and patience with all of the questions we had. Tom Krell was very attentive and responsive in making sure all concerns were handled immediately. The entire process of buying a car at Bozard Ford was much easier and less stressful than any other car purchases I have made previously. Congratulations to the staff of Bozard Ford for Customer Service Excellence!!!! More

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Exceptional dealership and service!! Wow!!! This dealership is tops -- which is why we are now second time buyers within 14 months. Bozard is like none other that we have ever dealt wi Wow!!! This dealership is tops -- which is why we are now second time buyers within 14 months. Bozard is like none other that we have ever dealt with --- Jena Thomas is just delightful- she worked with me to get exactly the car I wanted! Along with Tom Krell & Rick Garcia the entire transaction and experience was professional, positive, painless and actually fun! Thank you fot making it memorable! More

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Purchase of 2017 Ford Explorer Awesome dealership, lead by an incredible GM! We will continue to buy from Bozard Ford! Thank you Jeff King, for the best buying experience we've eve Awesome dealership, lead by an incredible GM! We will continue to buy from Bozard Ford! Thank you Jeff King, for the best buying experience we've ever had! More

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Date Night My husband and I had a wonderful time on the date night. I absolutely loved the car! I had never considered buying a Lincoln until now and one day hop My husband and I had a wonderful time on the date night. I absolutely loved the car! I had never considered buying a Lincoln until now and one day hopefully I can afford to buy one. Also when I picked up my car Jordan opened the door for me and it was vaccumed out. I just think the customer service was awesome. The customer service I have with my current car is not the great so I will not purchase another one of those vehicles. Thank you so much for allowing us to experience this, it was truely awesome and so is your staff. More

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Lincoln MKC Purchase My wife and I found Jena Thomas an excellent sales person who quickly gained our trust. She really impressed us with her knowledge, friendly manner, My wife and I found Jena Thomas an excellent sales person who quickly gained our trust. She really impressed us with her knowledge, friendly manner, and her desire to see that we were satisfied with all aspects of the purchase process. It is our pleasure to strongly recommend Jena, the Lincoln team and Bozard to all our friends and relatives. More

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How car buying should be!! After visiting a few dealerships in search for my perfect car I had a less than ideal vision of how car buying would be. The dealerships I visited wer After visiting a few dealerships in search for my perfect car I had a less than ideal vision of how car buying would be. The dealerships I visited were 'pushy' and I just got an overall bad taste in my mouth on the entire process. All of that changed when pulling into Bozard Ford. "Cowboy" greeted my fiance and I as we pulled into the parking lot and immediately began showing us the vehicles we came to see. After driving the one I had my heart set on it was time to walk in and talk numbers. Previously other dealerships had advertised pricing that they couldn't even get close to but Bozard was different, they were true to their pricing and really made you feel secure in the offers discussed. It didn't take long to come to an agreement and purchase the perfect car for me! I would HIGHLY recommend purchasing from Bozard Ford! The salespeople (especially "Cowboy"!) and managers are so polite and friendly and really show you that they want to help you get the best deal around. I know I won't think twice about where to go for my next car and I know who I'll be recommending to all of my friends and family in the future. More

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