Tom Lim | Page 6

Sadly, I was not there buying a nice new Benz or Maybach. But I did have an excellent experience purchasing a 2021 Honda Ridgeline. I did most of the deal over phone, email, and text on my 3-hour drive to th But I did have an excellent experience purchasing a 2021 Honda Ridgeline. I did most of the deal over phone, email, and text on my 3-hour drive to the dealer, which was nice and shortened the time I had to spend there. Tom Lim was our sales agent and I hope all future customers get to work with him, it was a pleasure. I’d buy all my cars there if I could! More

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Simple no pressure buying process. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. More

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Tom cared about his customers, therefore, people would come back to get their next car. There were new features in the new models, he showed me patiently. come back to get their next car. There were new features in the new models, he showed me patiently. More

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Tom is very helpful during my purchase. Responsive on communication and always available to help on request. Responsive on communication and always available to help on request. More

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Great level of customer service. Sales Manager, Tom, made the buying process and experience simple. Sales Manager, Tom, made the buying process and experience simple. More

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My experience was absolutely amazing from beginning to end! I was contacted almost immediately by Marco after showing interest in my vehicle online and purchased it the very next day! Marco was profession end! I was contacted almost immediately by Marco after showing interest in my vehicle online and purchased it the very next day! Marco was professionally, patient, & very knowledgeable. To top it off I was given the VIP treatment and had my dream car waiting for me with a big red bow! Really happy with my experience! 5 out 5 stars! More

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Mercedes team took care of transaction professionally with open communication and honest price. Nice touch from Tom Lim on multiple vehicles test drive. with open communication and honest price. Nice touch from Tom Lim on multiple vehicles test drive. More

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Great experience! Our salesman worked hard for us and I’d recommend this dealership to anyone looking to buy a Mercedes. Our salesman worked hard for us and I’d recommend this dealership to anyone looking to buy a Mercedes. More

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I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friendly and professional. More

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Late last Saturday, I decided to change my car… yep at 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz becau 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz because I was always been impressed with their luxury & German engine package… my shopping needs to be done by myself and my wife walking down the lot :) no help is needed at that time. The we decided around 3:00pm to do the same in the BMW lot. I ask them for help to find out there was a 1 to 2 hours waiting time! Well, when I’m decided to buy something, I want it that day.. I was more inclined with the Benz anyway… we went back and ask for help, then Tom make himself available to us and we ended up road testing the cars that we liked! Tom got our GLE 450 ready and we were able to leave that evening, yes after hour! What a great team out there taking care of a customer! Kudos to the team, and we love our new car! More

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