Tom Lim | Page 5

Tom Lim was awesome! He went the extra mile for me. Very satisfied with service. He went the extra mile for me. Very satisfied with service. More

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Customer service seems to be embedded in the culture at this dealership.Unexpected pleasant surprise given lack thereof everywhere else. Kudos. this dealership.Unexpected pleasant surprise given lack thereof everywhere else. Kudos. More

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We are happy with their hospitality's and service. we love the dealership show room. we love the dealership show room. More

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Sadly, I was not there buying a nice new Benz or Maybach. But I did have an excellent experience purchasing a 2021 Honda Ridgeline. I did most of the deal over phone, email, and text on my 3-hour drive to th But I did have an excellent experience purchasing a 2021 Honda Ridgeline. I did most of the deal over phone, email, and text on my 3-hour drive to the dealer, which was nice and shortened the time I had to spend there. Tom Lim was our sales agent and I hope all future customers get to work with him, it was a pleasure. I’d buy all my cars there if I could! More

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Simple no pressure buying process. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. More

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Tom cared about his customers, therefore, people would come back to get their next car. There were new features in the new models, he showed me patiently. come back to get their next car. There were new features in the new models, he showed me patiently. More

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Tom is very helpful during my purchase. Responsive on communication and always available to help on request. Responsive on communication and always available to help on request. More

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Great level of customer service. Sales Manager, Tom, made the buying process and experience simple. Sales Manager, Tom, made the buying process and experience simple. More

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My experience was absolutely amazing from beginning to end! I was contacted almost immediately by Marco after showing interest in my vehicle online and purchased it the very next day! Marco was profession end! I was contacted almost immediately by Marco after showing interest in my vehicle online and purchased it the very next day! Marco was professionally, patient, & very knowledgeable. To top it off I was given the VIP treatment and had my dream car waiting for me with a big red bow! Really happy with my experience! 5 out 5 stars! More

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Mercedes team took care of transaction professionally with open communication and honest price. Nice touch from Tom Lim on multiple vehicles test drive. with open communication and honest price. Nice touch from Tom Lim on multiple vehicles test drive. More

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