Tom Lim
Tom Lim at Mercedes-Benz of Grapevine

Tom Lim | Page 5

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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4.9
68 Reviews

Born and raised in Phnom Penh, Cambodia, I have a passion for travel and immersing myself in different cultures. I particularly enjoy exploring street food and local marketplaces, as I believe they offer the best insights into a culture's food and lifestyle. With 22 years of experience as a donut shop owner, I have also cultivated a love for watch collecting. Above all, I am a dedicated husband and father of two.

Dealership Experience

3 yrs, 9 mos

Languages Spoken

Cambodian Cambodian

Mandarin Mandarin

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4.9

68 Reviews

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68 Reviews of Tom Lim

October 28, 2024

Dealership Rating
Employee Rating

Tom was a joy to work with. He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 More

by MichelleB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Day, Jake Meyers

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Tom will be thrilled to hear your kind words. Thank you for recommending us!

October 27, 2024

Dealership Rating
Employee Rating

Best place to find your vehicle. Tom Lim was amazing salesman with friendly services. Highly recommend More

by laseng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom, Lim

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing!

October 23, 2024

Dealership Rating
Employee Rating

I liked a lot Mercedes Benz Grapevine. They have a great sales representatives team. Tom was very nice, knowledgeable and patient during the purchase process of my car. Great service!! More

by Anawrv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Myers, Tom

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing!

October 14, 2024

Dealership Rating
Employee Rating

Tom was excellent sales person and have lot of patience, able to close deal. Quickly for better price More

by pratapreddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford , Kevin Bedford, Rodney Lockett, Ron Michael, Tylel Null

October 14, 2024

Dealership Rating
Employee Rating

Tom was creat. He done everything with perfect service and most importantly very fast. Usually buying a car is not nice bureaucracy, but Tom done it very nice! More

by h42204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 13, 2024

Dealership Rating
Employee Rating

Excellent service, great attitude. Overall, a great experience altogether. Highly recommend the dealership and Tom Lim in specific More

by humberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 26, 2024

Dealership Rating
Employee Rating

Best service ever from Tom Lim at MB Grapevine. This was a special order in which Tom kept us apprised during the entire process. Thanks Tom! More

by Flatu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

September 23, 2024

Dealership Rating
Employee Rating

Tom Lim was awesome! He went the extra mile for me. Very satisfied with service. More

by juanmayetjresq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford

September 13, 2024

Dealership Rating
Employee Rating

Customer service seems to be embedded in the culture at this dealership.Unexpected pleasant surprise given lack thereof everywhere else. Kudos. More

by Mike.sood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Lim

September 07, 2024

Dealership Rating
Employee Rating

We are happy with their hospitality's and service. we love the dealership show room. More

by Personalcool11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom

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