Hi, my name is Tom Miller; I am a Lexus Master Certified Service Consultant. I have been with Scottsdale Lexus since early 2003 and have been in the automotive industry all my life. I also hold an ASE certification for Service Consultants. I consider myself fortunate to be employed by a company like Scottsdale Lexus that allows me to pursue the Commitment to Perfection that I give to all my customers. I will do my very best to exceed your expectations and it would be a pleasure to work with you!
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Write a ReviewDealership Experience
21 yrs, 6 mos
49 Reviews of Tom Miller
May 24, 2019
Excellent service Very friendly clean and enjoyable environment and polite, prompt service. Got into the shop in the morning and get the car for me in the early afterno Very friendly clean and enjoyable environment and polite, prompt service. Got into the shop in the morning and get the car for me in the early afternoon. More
May 21, 2019
Great service Tom Miller has been my service contact for the last 11 years Service sept is part of the reason I stay with Lexus Friendly, comfortable showroom/ser Tom Miller has been my service contact for the last 11 years Service sept is part of the reason I stay with Lexus Friendly, comfortable showroom/service area Efficient, helpful and honest All this equals a relaxed experience More
Other Employees Tagged: Ken Green
April 23, 2019
100% Reliable Service Been a customer for many years. Earnhardt Lexus always comes through for me. All promises are kept which is a HUGE sign of great customer service. Won Been a customer for many years. Earnhardt Lexus always comes through for me. All promises are kept which is a HUGE sign of great customer service. Won't go anywhere else! More
April 23, 2019
Takes good care and quickly Tom Miller - he’s our man - for a long time. He has always been there for us and has taken great care of us. Thank you Tom 😊 Tom Miller - he’s our man - for a long time. He has always been there for us and has taken great care of us. Thank you Tom 😊 More
April 13, 2019
Competent and thorough sales service staff Over the past ten years I have purchased and serviced four cars from this dealership. Though I have a Lexus dealer in my city, I drive 150 miles to d Over the past ten years I have purchased and serviced four cars from this dealership. Though I have a Lexus dealer in my city, I drive 150 miles to do business with this fine dealership. More
Other Employees Tagged: Tim Kocsis
February 04, 2019
5,000 Maintenance / Software Download I prefer maint. at the dealer I leased the vehicle from. Even though the location isn't convenient an occasional trip there isn't that bad. Since I sk I prefer maint. at the dealer I leased the vehicle from. Even though the location isn't convenient an occasional trip there isn't that bad. Since I skipped the wash I was in and out in 2 hours. More
January 19, 2019
Always great service I've been servicing my 2003 Lexus GX470 at Earnhardt Lexus since I purchased it in 2006. My vehicle now has 238,000 miles on it. Tom Miller is my serv I've been servicing my 2003 Lexus GX470 at Earnhardt Lexus since I purchased it in 2006. My vehicle now has 238,000 miles on it. Tom Miller is my service adviser. I can't say enough good things about him. He has always made me aware of the value of the services I've had. He's even suggested at times that I pass over certain repairs based on my intent with this vehicle. The service I've received has always met my expectations. I've had questions after service and Tom has always explained to my satisfaction. I'm convinced that the reason my Lexus has lasted so long is due to the excellent service I've received at Earnhardt Lexus. More
Other Employees Tagged: Dudley Barnum
January 01, 2019
Lexus 1s 250 sport (crafted) 45 thousand mile service. My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with t My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with the car, and we go from there. Always a pleasure to work with and always very helpful with anything I need. More
November 21, 2018
Best Ever It has been my pleasure to have worked with Tom Miller for nearly 20 years now. I know I’m in the best of hands. My service experience has always been It has been my pleasure to have worked with Tom Miller for nearly 20 years now. I know I’m in the best of hands. My service experience has always been outstanding! More
Other Employees Tagged: Mike Testani
November 13, 2018
Pleased Customer This is my 2nd Lexus and I am happy to say that I love this one also! My service rep has been Tom Miller since purchasing my 1st Lexus. He is the be This is my 2nd Lexus and I am happy to say that I love this one also! My service rep has been Tom Miller since purchasing my 1st Lexus. He is the best, so pleasant and very professional. I highly recommend Earnhardt Lexus and Tom Miller! More