Hi, my name is Tom Miller; I am a Lexus Master Certified Service Consultant. I have been with Scottsdale Lexus since early 2003 and have been in the automotive industry all my life. I also hold an ASE certification for Service Consultants. I consider myself fortunate to be employed by a company like Scottsdale Lexus that allows me to pursue the Commitment to Perfection that I give to all my customers. I will do my very best to exceed your expectations and it would be a pleasure to work with you!
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Write a ReviewDealership Experience
21 yrs, 5 mos
49 Reviews of Tom Miller
June 18, 2018
5000 Routine Service It's always a pleasure to work with this dealership. They make the service process easy and efficient for me. I have never had an issue with my vehicl It's always a pleasure to work with this dealership. They make the service process easy and efficient for me. I have never had an issue with my vehicle that wasn't resolved to my expectations. I have worked with this dealership and Tom Miller for 12 years! More
June 12, 2018
Why go anywhere else? I am on my sixth Lexus with this dealer. Went to the "other" one for one service as it was closer. Will never go back...learned my lesson well! I am on my sixth Lexus with this dealer. Went to the "other" one for one service as it was closer. Will never go back...learned my lesson well! More
Other Employees Tagged: Ken Green
June 02, 2018
Best service of any dealership! Every time I take my car in I get the best and fastest service. Not only do they deal honestly but they have fair pricing. Best part is that Lexus g Every time I take my car in I get the best and fastest service. Not only do they deal honestly but they have fair pricing. Best part is that Lexus gives you a loaner car regardless of any warranty which makes life so much easier! I am not hesitant to bring in the car because I know they will provide me a loaner until my car is ready free of charge (and that includes gas!) One of the best service advisors is Tom Miller who has served me for over 10 years faithfully! I have never regretted owning a Lexus and because of its excellent service I am sure to buy another when this one wears out, which may be never!!! I am a very pleased Lexus customer! More
Other Employees Tagged: Tom Miller
April 25, 2018
Clean, timely, and honest. This dealership is finely tuned on the service side. I hand my car in, work with the service provider, receive a nice clean Lexus loaner, and out I g This dealership is finely tuned on the service side. I hand my car in, work with the service provider, receive a nice clean Lexus loaner, and out I go. Returning the vehicle and settling payment is also the same- just as you would want it. Should you need to stick around, the new facility is clean, pleasant and comfortable. While I would give it 5 stars for the above, the best is left for last. Tom Miller has been my service advisor for over 10 years and he is a big part of my reason to keep buying Lexus. We have had 3 Lexus vehicles in our household throughout that time. Working with a knowledgeable and trusted advisor ranks most important on my list. More
November 09, 2017
Great service I have always received great service at Lexus. Tom Miller, my service advisor, is nothing but awesome! Tom has assisted me since I purchased my 2005 I have always received great service at Lexus. Tom Miller, my service advisor, is nothing but awesome! Tom has assisted me since I purchased my 2005 Lexus new. More
October 21, 2017
Excellent! Everyone at the Dealership is great and especially my service advisor Tom Miller! The experience is always upbeat, professional and great value for wh Everyone at the Dealership is great and especially my service advisor Tom Miller! The experience is always upbeat, professional and great value for what they do. More
August 06, 2017
Arrived unexpectedly; service was immediate and excellent My battery failed unexpectedly; after getting a jump, headed straight to Earnhardt, where my service representative (Tom Miller) checked me in, arrang My battery failed unexpectedly; after getting a jump, headed straight to Earnhardt, where my service representative (Tom Miller) checked me in, arranged for a loaner and for other service to be performed, which I had not been available to take care of previously - as it turned out, I was entitled to a new battery, so only paid for the other service and got my car back, clean and ready to go, the next morning. Happy camper was I .. More
May 01, 2015
Scottsdale Lexus is really nice to work with from buying a car to getting the service you need in the service department. The employees are really a special group of p is really nice to work with from buying a car to getting the service you need in the service department. The employees are really a special group of people. More
Other Employees Tagged: Suk Chang , Rick Johnson, Patrick Beedie, Brenda, Joyce, Bull Earnhardt
June 26, 2010
I've been dealing with Scottsdale Lexus and Ken Green and the service gentleman, Tom Miller for a number of years now and each and every experience with them has been outstanding. Mr. Green answered all my q the service gentleman, Tom Miller for a number of years now and each and every experience with them has been outstanding. Mr. Green answered all my questions, did the required research and made me feel very comfortable regarding all decisions made. More
Other Employees Tagged: Ken Green, Ken Green