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Tom Miller
61 Reviews
Hi, my name is Tom Miller; I am a Lexus Master Certified Service Consultant. I have been with Scottsdale Lexus since early 2003 and have been in the automotive industry all my life. I also hold an ASE certification for Service Consultants. I consider myself fortunate to be employed by a company like Scottsdale Lexus that allows me to pursue the Commitment to Perfection that I give to all my customers. I will do my very best to exceed your expectations and it would be a pleasure to work with you!
Read more61 Reviews
Write a ReviewDealership Experience
23 yrs, 4 mos
61 Reviews of Tom Miller
July 17, 2019
2011 350RX Thank you for contacting us. Tom Miller as usual was outstanding! His professionalism is refreshing in these days and times. Our only disappointment Thank you for contacting us. Tom Miller as usual was outstanding! His professionalism is refreshing in these days and times. Our only disappointment was we wanted our NAV system updated. Due to planned obsolescence I'm sure, the update could not be loaded. Thank you. CMB More
by Carol ‘B’
June 06, 2019
Service is A plus Been going to Earnhardt Lexus for a number of years. Tom Miller my service advisor is great Wouldn't consider taking my car anywhere else for servi Been going to Earnhardt Lexus for a number of years. Tom Miller my service advisor is great Wouldn't consider taking my car anywhere else for service More
by Sally
May 24, 2019
Excellent service Very friendly clean and enjoyable environment and polite, prompt service. Got into the shop in the morning and get the car for me in the early afterno Very friendly clean and enjoyable environment and polite, prompt service. Got into the shop in the morning and get the car for me in the early afternoon. More
by Linus LPC
May 21, 2019
Great service Tom Miller has been my service contact for the last 11 years Service sept is part of the reason I stay with Lexus Friendly, comfortable showroom/ser Tom Miller has been my service contact for the last 11 years Service sept is part of the reason I stay with Lexus Friendly, comfortable showroom/service area Efficient, helpful and honest All this equals a relaxed experience More
by Carol Gadd
Other Employees Tagged: Ken Green
April 24, 2019
Takes good care and quickly Tom Miller - he’s our man - for a long time. He has always been there for us and has taken great care of us. Thank you Tom 😊 Tom Miller - he’s our man - for a long time. He has always been there for us and has taken great care of us. Thank you Tom 😊 More
by Mompoo
April 23, 2019
100% Reliable Service Been a customer for many years. Earnhardt Lexus always comes through for me. All promises are kept which is a HUGE sign of great customer service. Won Been a customer for many years. Earnhardt Lexus always comes through for me. All promises are kept which is a HUGE sign of great customer service. Won't go anywhere else! More
by Sovereign1
April 13, 2019
Competent and thorough sales service staff Over the past ten years I have purchased and serviced four cars from this dealership. Though I have a Lexus dealer in my city, I drive 150 miles to d Over the past ten years I have purchased and serviced four cars from this dealership. Though I have a Lexus dealer in my city, I drive 150 miles to do business with this fine dealership. More
by FF
Other Employees Tagged: Tim Kocsis
February 04, 2019
5,000 Maintenance / Software Download I prefer maint. at the dealer I leased the vehicle from. Even though the location isn't convenient an occasional trip there isn't that bad. Since I sk I prefer maint. at the dealer I leased the vehicle from. Even though the location isn't convenient an occasional trip there isn't that bad. Since I skipped the wash I was in and out in 2 hours. More
by John M.
January 19, 2019
Always great service I've been servicing my 2003 Lexus GX470 at Earnhardt Lexus since I purchased it in 2006. My vehicle now has 238,000 miles on it. Tom Miller is my serv I've been servicing my 2003 Lexus GX470 at Earnhardt Lexus since I purchased it in 2006. My vehicle now has 238,000 miles on it. Tom Miller is my service adviser. I can't say enough good things about him. He has always made me aware of the value of the services I've had. He's even suggested at times that I pass over certain repairs based on my intent with this vehicle. The service I've received has always met my expectations. I've had questions after service and Tom has always explained to my satisfaction. I'm convinced that the reason my Lexus has lasted so long is due to the excellent service I've received at Earnhardt Lexus. More
by BLaut
Other Employees Tagged: Dudley Barnum
January 02, 2019
Lexus 1s 250 sport (crafted) 45 thousand mile service. My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with t My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with the car, and we go from there. Always a pleasure to work with and always very helpful with anything I need. More
by JOE MORRIS
