Dealership Experience
4 yrs, 7 mos
Industry Experience
16 yrs
16 Reviews
Write a Review16 Reviews of Tom Morales
September 25, 2024
Finance department was great. Worked with us to get all the paperwork done so we could drive away in our new used car. After we signed we noticed that they never cleaned the car b Worked with us to get all the paperwork done so we could drive away in our new used car. After we signed we noticed that they never cleaned the car before telling us it was ours. Pieces of food in the cracks of the seats, sticky spots on the back of chairs and on the dash boards. I had to go out and spend more money to have a different company detail it. I was only offered a free first oil change instead of making plans and fixing what they didn't do. More
November 28, 2023
Clean , spotless, people friendly for sure. Then only place to buy a car. Hot cup of coffee ,walk around. Tell them what your looking for. Then only place to buy a car. Hot cup of coffee ,walk around. Tell them what your looking for. More
Other Employees Tagged: Marat Grigoryan , Derek P..5stars
October 18, 2023
Pat and Tom were fantastic at getting the vehicle I wanted and addressing and concerns, questions, or minor fixes needed. Absolutely would recommend. wanted and addressing and concerns, questions, or minor fixes needed. Absolutely would recommend. More
Other Employees Tagged: Pat Farmer
August 15, 2023
Purchased a 2018 Fiat 124 Spider. Manny was very helpful setting up a test drive and viewing the vehicle. Purchase and finance process was very straight forward and easy. Manny was very helpful setting up a test drive and viewing the vehicle. Purchase and finance process was very straight forward and easy. More
Other Employees Tagged: Manuel Avelino
July 26, 2023
Fantastic experience! Derrick P. was super helpful, not pushy, patience and fun! Thank you, love my, new to me, Dodge Hemi truck! Derrick P. was super helpful, not pushy, patience and fun! Thank you, love my, new to me, Dodge Hemi truck! More
Other Employees Tagged: Derrick Prescod
April 23, 2023
The process and vehicle so far seem smooth. Derrek was awesome to deal with and has great conversation. My only issue with the interaction was the forcefulness and relentless nagging to leave a Derrek was awesome to deal with and has great conversation. My only issue with the interaction was the forcefulness and relentless nagging to leave a review. Before I picked up the vehicle and the papers were all signed, I was pressured to fill out a paper review. I did that, they also wanted me to leave a google review. I had not even received the vehicle yet. Then I went to pick it up, once again pressured to leave a review. Keep in mind the process is not complete yet as I've not driven the vehicle outside of the test drive and they still had to take care of the registration process. During the next few days I continued to get texts pressuring me to leave a review. Finally I get the plates, that day, I'm texted to leave a review. Keep in mind I still need to get the vehicle inspected. I ignored that, the following morning, an email, once again pressuring for my review. Well, here it is now. At this point I still have no idea if the vehicle will pass state inspection but just to get them to stop harassing me to leave a review, I'm here now leaving a review. My review would have been much higher, had they left me to leave it on my own terms but after relentless pressure, I will leave a premature review. Keep in mind when reading any review here on this dealership that many of the reviews are placed before the vehicle is delivered and I will assume almost all are put in before the migration to the new vehicle is 100% complete. The people seems nice, the vehicles for the most part seem nice but if you do not leave a review immediately, you will be hounded for it by every contact method you've supplied them with. Please make sure you read review on other sites. This dealership has many bad BBB reviews and also is not a good place. Since calling them about the vehicle having issues they've completely ignored all calls, texts and other means of me reaching out. The vehicle is not safe for the road and they're not helping at all. First time it's rained out since I bought the vehicle. Half the ceiling is wet and most of the interior is wet. Looks like the sunroof leaks badly. When you hit a bad pothole the check engine light comes on and you must pull over, shut the vehicle off and then restart it or every light on the dash is lit up and the vehicle is in limp mode. No maintenance was done on the vehicle either. Spark plugs should have been changed 6,000 miles ago, fuel filter was 7 years old and the air filter box had no screws in it so the engine had been xxxxxxx up any debris that was airborne. One of the headlights has a seal issue, rather than replacing the headlight, they just drilled a hole in it. Now moisture will get in whenever you drive in the rain, blowing the headlights on that side. More
Other Employees Tagged: Marat Grigoryan, Manuel Avelino
February 16, 2023
I sat down with Pat Farmer to buy a 2018 Audi A5. The car was priced very reasonable. Also fee's was normal as any big dealer. Best dealer experience I had. I ended up trading my car in and it was a The car was priced very reasonable. Also fee's was normal as any big dealer. Best dealer experience I had. I ended up trading my car in and it was a very smooth transition. If you go there to purchase a car go see Pat. He welcomed any questions and also gave a nice tour of the car after test driving it. More
Other Employees Tagged: Pat Farmer
January 28, 2023
Manny was super helpful. No pressure but exhibited a good knowledge of the car and the process. Appreciated the experience all around! Would highly recommend. Thanks again. No pressure but exhibited a good knowledge of the car and the process. Appreciated the experience all around! Would highly recommend. Thanks again. More
Other Employees Tagged: Manuel Avelino
November 09, 2022
This is the place to go if you are looking for a top of the line LIGHTLY used car. And I mean lightly. My 2010 challenger was having some problems, and the day I brought it in, Pat farmer had me drive off the line LIGHTLY used car. And I mean lightly. My 2010 challenger was having some problems, and the day I brought it in, Pat farmer had me drive off in a 2016 Challenger 392 the same day. The utmost professionalism and I will be back here again for my next car. More
Other Employees Tagged: Pat Farmer
October 30, 2022
The sale was seamless, everyone was friendly. David was professional and polite, I couldn’t ask for more. We’re very pleased with our experience at Bid Cars Boston! Thank you! David was professional and polite, I couldn’t ask for more. We’re very pleased with our experience at Bid Cars Boston! Thank you! More
Other Employees Tagged: David Kelle

