Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

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4.9
108 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

4.9

108 Reviews

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108 Reviews of Tom Patanio

September 23, 2025

Dealership Rating
Employee Rating

Just had my oil changed and tires rotated @ Pinebelt Subaru. Service as it should be. More

by acpettinato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Pine Belt Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2025

Dealership Rating
Employee Rating

I have been a customer of pinebelt Subaru for the past four years I would never consider taking my car anywhere else. The service you provided is exceptional and your staff is always very helpful, kind More

by barbaramarshall314
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca was a pleasure to have a service rep. She kept me updated on what was being done in the service department and was so helpful. It was a pleasure to have her by my side throughout the service that was being done to my car. She is exceptional.

Sep 23, 2025

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2025

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The service always exceeds my expectations. The staff is so helpful , and answer all my questions. More

by tinamazziotta
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca

September 12, 2025

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Very good service. Was very pleased with my recent visit & Tom's updates on my car. Have used this dealership since I got my car in 2021 & will continue to recommend More

by nanlee03
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Pine Belt Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 11, 2025

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Thomas at Pinebelt Subaru is amazing. Friendly, kind and knowledgeable and listens to all my concerns and questions. More

by Marcia
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2025

Pine Belt Subaru responded

Marcia, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2025

Dealership Rating
Employee Rating

Excellent professional outstanding service…. Tom is an excellent service manager to deal with…. I would recommend Tom and Pine Belt to anyone More

by hscalcorr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 10, 2025

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Tom was very knowledgeable, friendly, patient, and helpful. I really appreciated his time and the way he answered all my questions! More

by Susanne
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lori ( "scheduler"), Kathleen and other kind woman who assisted me when I arrived and left.

Sep 12, 2025

Pine Belt Subaru responded

Hello Susanne, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2025

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Tom P in service is why we keep coming back. Professional, knowledgeable, trustworthy and friendly. Best service rep I’ve ever dealt with. Geo in sales is the only sales rep we would continue to More

by Rad4b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Pine Belt Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

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Employee Rating

I literally drove my car into the service department with a diagnostic problem and was welcomed, my issue understood and explained to me immediately. I got an appointment for the next morning and the issue w More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

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Employee Rating

Thank you for being Very Courteous and Professional So Happy I chose to Buy a Subaru!! More

by dmckay620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca

Sep 07, 2025

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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