Tom Patanio

While the second attempt at the paint repair was great, there was some kind of white residue on the rear interior of the hatch (side wall and hatch itself), back of the seat, protective mat as well as on t there was some kind of white residue on the rear interior of the hatch (side wall and hatch itself), back of the seat, protective mat as well as on the exterior rear of the car. They could have done a much better job returning the car back to me in a clean condition. The lack of detailing is disappointing and shows the lack of concern for finishing quality. This review is strictly for the quality of work, NOT for the wonderful service of Tom who has ALWAYS been great. This review should not impact him in any way. More

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Used to be great with great customer service. However, the last year or so, the workers have been a revolving door and the service department is always trying to push more work on Your car. Worst However, the last year or so, the workers have been a revolving door and the service department is always trying to push more work on Your car. Worst part is, if you check yourself and realize they lied. More

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Prompt courteous service quality work and video of work being done and even a free car wash after service is completed thank you for telling me one hour and getting me in an out that one hour time like p being done and even a free car wash after service is completed thank you for telling me one hour and getting me in an out that one hour time like promised. Thank you lakewood service department More

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For years, I have brought my car to you and have been very happy. This time, I had a pre-scheduled appointment days ahead for an oil change. I was made to wait until everyone who just showed up was tak very happy. This time, I had a pre-scheduled appointment days ahead for an oil change. I was made to wait until everyone who just showed up was taken care of. It took 3 hours for the oil change, and to make it worse, after they brought my car out as if it was done, then they told me that one of my taillight brake lights is out !!! They were going to let me leave with no brake light !!!!!!!!!!! I am truly not interested in hearing an excuse from you. More

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Awesome service team and exceptional customer awareness … would buy my next car from them based on service would buy my next car from them based on service More

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Pine Belt and Joe were extremely knowledgeable and helpful. A fantastic dealership and a fantastic car. helpful. A fantastic dealership and a fantastic car. More

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Service rep made sure all was taken care of and I was treated very fairly. treated very fairly. More

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Superior service and professional staff. Comfortable waiting room and quick turnaround. Amazingly clean and efficient Comfortable waiting room and quick turnaround. Amazingly clean and efficient More

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Showed up with no appointment! Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed and services car was ready! More

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The service department is very thorough and communicates what is found on vehicle. Also, kept me well informed on the progress of my repairs what is found on vehicle. Also, kept me well informed on the progress of my repairs More

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