Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

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4.8
96 Reviews

Dealership Experience

19 yrs, 3 mos

Industry Experience

19 yrs, 3 mos

4.8

96 Reviews

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96 Reviews of Tom Patanio

July 07, 2025

Dealership Rating
Employee Rating

Purchase a new vehicle one month ago. Tire has pin hole dealership did nothing to help out. O More

by Bil
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Michael Tillis, Michael Yurcho

Jul 10, 2025

Pine Belt Subaru responded

Hello Bil, we're extremely disappointed to hear that you left Pine Belt Subaru unsatisfied. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Customer Service Team at customerservice@pinebeltcars.com and we will do our best to make this better.

July 03, 2025

Dealership Rating
Employee Rating

Very clean, happy & friendly staff, comfortable service waiting area, super. Accommodating, love that Subaru donates to animals. All around a classy, well run car dealership. More

by Patriciadeacutis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2025

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2025

Dealership Rating
Employee Rating

Dealership is extremely clean & impressive. Staff seems happy & very accommodating. Service waiting area comfortable and relaxing. I love that Subaru donates to the animals! Thank you! Michae More

by Patriciadeacutis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2025

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2025

Dealership Rating
Employee Rating

It is easy to lease a vehicle here without anxiety or pressure. Dee (Management) and Mike were professional, straightforward, and made the experience smooth and simple. Car #3 and I wouldn't go anywhere More

by Khughes1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adeeyah Pettis, Michael Tillis

Jun 01, 2025

Pine Belt Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

March 23, 2025

Dealership Rating
Employee Rating

This is 2 car in 1 year same salesman they work with u to make u happy I actually took some business cards to put them In the lunch room For my coworkers More

by D.Luna15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pharnel Louis, Bruce McCarthy , Fred

Mar 25, 2025

Pine Belt Subaru responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2025

Dealership Rating
Employee Rating

The dealership staff is always friendly and helpful. My repair was made quickly and efficiently. More

by rplaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Pine Belt Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2025

Dealership Rating
Employee Rating

This is a great dealership. The service managers and the mechanics are all very knowledgeable about Subaru autos. They are also very courteous and pleasant. I wouldn't bring my More

by mlbeyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

Dealership Rating
Employee Rating

Excellent friendly service! Love my car. Taught me all of the new gadgets! Met service people. All departments are efficient and friendly. More

by ghelene1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2025

Pine Belt Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Until the next time we meet, take care!

February 25, 2025

Dealership Rating
Employee Rating

Everyone was excellent. From sales to service and finance. Nelly was my salesman and he was super nice and helpful!! More

by Melissa I.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pharnel Louis

Feb 27, 2025

Pine Belt Subaru responded

Hi Melissa, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2025

Dealership Rating
Employee Rating

I have been pleased with the service. It always seems careful and complete. Even having to replace my old Subaru with a newer version went smoothly. All staff members are accommodating More

by patricia.bucephalus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Mincey

Jan 24, 2025

Pine Belt Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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