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Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

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4.9
112 Reviews

Dealership Experience

19 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

4.9

112 Reviews

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112 Reviews of Tom Patanio

October 20, 2025

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Employee Rating

They where kind and and answered any questions I asked and I will thank tom for helping me out with the service More

by Rmcmanus176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 18, 2025

Dealership Rating
Employee Rating

Great dealership. Kayli and all the staff are definitely professional yet warm and helpful Definitely will continue to have my car serviced there More

by marciakiefer1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Pagano, Michael Marquand, Adeeyah Pettis, Anthony Rodriguez

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Oct 22, 2025

Pine Belt Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. Thanks for the recommendation, and have an amazing day!

October 10, 2025

Dealership Rating
Employee Rating

Took me in even though I missed my appointment time. Car was completed fairly quickly. Just a little upset how they left my interior dirt and sand all over the passenger side dash ??? More

by Hwmnp419
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Pine Belt Subaru responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to our Customer Service Team at customerservice@pinebeltcars.com, and we will work with you personally to rectify the issues you experienced.

October 07, 2025

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Employee Rating

Very courteous and informative. Gave me encouragement when I either return leased car or finance. More

by corri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pharnel Louis

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Oct 11, 2025

Pine Belt Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 23, 2025

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Just had my oil changed and tires rotated @ Pinebelt Subaru. Service as it should be. More

by acpettinato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Pine Belt Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2025

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Employee Rating

I have been a customer of pinebelt Subaru for the past four years I would never consider taking my car anywhere else. The service you provided is exceptional and your staff is always very helpful, kind More

by barbaramarshall314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca was a pleasure to have a service rep. She kept me updated on what was being done in the service department and was so helpful. It was a pleasure to have her by my side throughout the service that was being done to my car. She is exceptional.

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Sep 23, 2025

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2025

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Employee Rating

The service always exceeds my expectations. The staff is so helpful , and answer all my questions. More

by tinamazziotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca

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September 12, 2025

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Very good service. Was very pleased with my recent visit & Tom's updates on my car. Have used this dealership since I got my car in 2021 & will continue to recommend More

by nanlee03
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2025

Pine Belt Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 11, 2025

Dealership Rating
Employee Rating

Thomas at Pinebelt Subaru is amazing. Friendly, kind and knowledgeable and listens to all my concerns and questions. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2025

Pine Belt Subaru responded

Marcia, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2025

Dealership Rating
Employee Rating

Excellent professional outstanding service…. Tom is an excellent service manager to deal with…. I would recommend Tom and Pine Belt to anyone More

by hscalcorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2025

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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