Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio | Page 4

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

4.7
173 Reviews
4.7

173 Reviews

Write a Review

Dealership Experience

20 yrs, 7 mos

Industry Experience

20 yrs, 7 mos

173 Reviews of Tom Patanio

March 09, 2026

Dealership Rating
Employee Rating

Used to be great with great customer service. However, the last year or so, the workers have been a revolving door and the service department is always trying to push more work on Your car. Worst More

by ampuzycki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 09, 2026

Dealership Rating
Employee Rating

Prompt courteous service quality work and video of work being done and even a free car wash after service is completed thank you for telling me one hour and getting me in an out that one hour time like p More

by carmiszam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

For years, I have brought my car to you and have been very happy. This time, I had a pre-scheduled appointment days ahead for an oil change. I was made to wait until everyone who just showed up was tak More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2026

Pine Belt Subaru responded

Hi Christine, we regret to hear that you had this experience with us. Please reach out to us at (732) 719-1600 when you can so we can address this situation directly. Thank you and have a great day.

February 17, 2026

Dealership Rating
Employee Rating

Awesome service team and exceptional customer awareness … would buy my next car from them based on service More

by blk0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2026

Dealership Rating
Employee Rating

Pine Belt and Joe were extremely knowledgeable and helpful. A fantastic dealership and a fantastic car. More

by drhaase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adeeyah Pettis , Joseph Milisic

Feb 16, 2026

drhaase responded

Pine Belt and Joe were great. Loving the free car washes. Great for my Uber/Lyft reviews!

February 12, 2026

Dealership Rating
Employee Rating

Service rep made sure all was taken care of and I was treated very fairly. More

by sbumbera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2026

Pine Belt Subaru responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

Dealership Rating
Employee Rating

Superior service and professional staff. Comfortable waiting room and quick turnaround. Amazingly clean and efficient More

by Cdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abbi

Feb 13, 2026

Pine Belt Subaru responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2026

Dealership Rating
Employee Rating

Showed up with no appointment! Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed More

by Joeeunice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Pine Belt Subaru responded

Hi Joeeunice, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2026

Dealership Rating
Employee Rating

The service department is very thorough and communicates what is found on vehicle. Also, kept me well informed on the progress of my repairs More

by buggin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 08, 2026

Dealership Rating
Employee Rating

Appointment on time car was cleaned at finish of oil change tire rotation. Service personnel were excellent. More

by Tb5911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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