Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio | Page 6

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

4.7
173 Reviews
4.7

173 Reviews

Write a Review

Dealership Experience

20 yrs, 7 mos

Industry Experience

20 yrs, 7 mos

173 Reviews of Tom Patanio

December 23, 2025

Dealership Rating
Employee Rating

Great service as always! Although I did have quite a bit of a wait, which I wasn't too thrilled with, BUT the service is always impeccable, and will continue to go to Pine B More

by Lisa Rowley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 28, 2025

Dealership Rating
Employee Rating

Excellent. Timely accurate Detailed Polite Well done Explanatory. Positive. Highly Recommended. Great car. Excellent overall Service. 5Stars More

by Hts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Pine Belt Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 21, 2025

Dealership Rating
Employee Rating

Service was great. Waited maybe 40 minutes. I don’t know them and name who kept us informed. I have hearing aids and don’t away hear well. This should’ve explained More

by Shelbeysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

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Tom was outstanding on Saturday when I got my Outback serviced. He patiently answered all my questions. More

by maryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Pine Belt Subaru responded

Hello Maryann, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2025

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I took my car for the first Service check and had a great experience. It was done in a time efficient manner. I was also offered a promotional rate and that was great! More

by teachfaith777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2025

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Employee Rating

I really like the video sent to me on my vehicle along with explanation and of future items I may need to take care of. More

by My Infiniti Qx30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Pine Belt Subaru responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2025

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Employee Rating

I bring my car in for the necessary oil changes and tire rotations. While I am there they advise me if anything else needs attention. I am very pleased with pine Belt since purchased the car. More

by Lillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Pine Belt Subaru responded

Lillian, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2025

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Employee Rating

Upon entering staff is professional courtesy and kept me informed on the progress of work More

by tam1788
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Pine Belt Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2025

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Employee Rating

Just the most fantastic service from fantastic Service Advisors and even greater fantastic Service Technicians. More

by Panda
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2025

Dealership Rating
Employee Rating

They are all wonderful people at Subaru. . And they do great word on your car More

by ewmhgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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