Tom Peacock
Tom Peacock at Tom Peacock Nissan

Tom Peacock | Page 20

Tom Peacock Nissan

15300 I-45 North Fwy
Houston, TX 77090

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4.5
727 Reviews
4.5

727 Reviews

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727 Reviews of Tom Peacock

March 28, 2023

Dealership Rating
Employee Rating

Thank Ms Serena & her supervisor fo allowing the Shuttle to give me a lift home. While my vehicle was being serviced.🤗 More

by HatLady67!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ms Serena!

Mar 29, 2023

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 27, 2023

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Employee Rating

If I could give 0 stars, definitely would. . It took almost 6 months to completely repair my vehicle. They lie and say anything to hold you off. The adjusters are lazy, no communication & horri More

by Asia Marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edward-Manager, Adrian Martinez-Adjuster

Mar 28, 2023

Tom Peacock Nissan responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Tom Peacock Nissan does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 24, 2023

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Employee Rating

Custumer service is Outstanding . very helpful. I got my car back so quickly as spected More

by Ecrawfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Tom Peacock Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 19, 2023

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Employee Rating

Go see Noah! He made my experience with my trade-in and buying my new car so much fun and with such ease. He's knowledgeable and very professional! From the time More

by Tntmac07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah

Mar 20, 2023

Tom Peacock Nissan responded

Thank you so much for leaving this awesome review of our dealership. Noah truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 18, 2023

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Employee Rating

Always quick and satisfactory service , Scott read and his team are professional , thank you for taking care at all times More

by Razaamin1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott read

Mar 20, 2023

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 16, 2023

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Employee Rating

Great Customer Service! Good timing waiting for the repairs to be done on my vehicle. More

by HatLady67!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ms Serena!

Mar 17, 2023

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 15, 2023

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Employee Rating

Sonya Gordon really took care of me! She's very professional and kind! The young man who worked over on the weekend, to repair my car, did an excellent job as well! It drives like a b More

by valerie.hawkins44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonya Gordon, another young lady who was helping Sonya get me all checked in! Another young man helped cleared up pricing for me as well! They all did well.

Mar 15, 2023

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 14, 2023

Dealership Rating
Employee Rating

I am always satisfied when getting my car serviced at this dealership. Never have to wait to long and my service advisor Sonya Gordon is always courteous and knowledgeable More

by ammartinez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2023

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 08, 2023

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Employee Rating

Very courteous and professional. Performance was better than all the rest. Was finished even before suggested time. They did an excellent job…. That’s why I keep coming back and buyi More

by flamecloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Tom Peacock Nissan responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you on your next visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 07, 2023

Dealership Rating
Employee Rating

Great group to work with. Keeps you informed and will assist you doing your vist. More

by aljr1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Tom Peacock Nissan responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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