Good customer service, Tom Peacock Nissan you are
awesome. Very friendly working envy, I appreciate your service.
awesome. Very friendly working envy, I appreciate your service.
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by babanmao63
Other Employees Tagged:
Rene
Oct 06, 2021 -
Tom Peacock Nissan responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
If you’re looking for a car go see Leo Zavala. He was
very helpful and had great customer service. I’m very happy with my new car. Thank you.
very helpful and had great customer service. I’m very happy with my new car. Thank you.
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by L.Ugs
Sep 30, 2021 -
Tom Peacock Nissan responded
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Super contenta con mi compra. El señor Leo Zavala nos
brindo uno de los mejores servicios y se porto tan bien durante el proceso. Definitivamente recomendare a mis familiares o amigos que visite Tom Peac
brindo uno de los mejores servicios y se porto tan bien durante el proceso. Definitivamente recomendare a mis familiares o amigos que visite Tom Peacock Nissan!
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by Ana Bravo
Other Employees Tagged:
Leo Zavala
Sep 29, 2021 -
Tom Peacock Nissan responded
¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese!
Sinceramente,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Great service. I would highly recommend this place to buy
a used vehicle. Wonder service.
a used vehicle. Wonder service.
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by Chantaneciat
Sep 29, 2021 -
Tom Peacock Nissan responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Leo & the team made it happen. I said no a million times
then they said YES. 10/10 recommend.
then they said YES. 10/10 recommend.
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by MRoss
Sep 29, 2021 -
Tom Peacock Nissan responded
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Pablo was great! Excellent service, really attentive and
I didn’t wait too long getting my car serviced
I didn’t wait too long getting my car serviced
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by Erick Rivera
Other Employees Tagged:
Pablo
Sep 29, 2021 -
Tom Peacock Nissan responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Bueno primero compre mi primer carro 370z me aye dieton
muy bien y el servicio es de primera atienfen bien al cliente
muy bien y el servicio es de primera atienfen bien al cliente
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by barriosmanuelh
Sep 29, 2021 -
Tom Peacock Nissan responded
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Don't sell your car to Tom Peacock Nissan. Why? Read on,
my friends.
By the way, I’m a young woman who was selling my car alone.
At first, it was going swimmingly. I was working with Nathan, who was a
my friends.
By the way, I’m a young woman who was selling my car alone.
At first, it was going swimmingly. I was working with Nathan, who was able to match my offer from another dealership when I let him know the situation. Everyone I interacted with was very friendly and seemed sincere, so I felt comfortable agreeing to a deal with Nissan since it was so welcoming. We finalized a price, signed preliminary documents, and I was told I could pick up the check on Friday (this was Wednesday). Shame on me, I didn’t ask for any paper copies at the time. I did ask for emailed copies once I got home, and honestly I wonder if that spurred on what happened next.
Thursday rolls along and I’m going about my day. I get a voicemail from Nathan, who urges me to call him back ASAP. Alright, they’re probably going to say some garbage and try to get me to take a little less for my car. NOPE. Nathan tells me that “all of my control arms are broken” and “the repair costs 3k, so my manager can only offer you 2k less” than we agreed upon. Wow, they really think they can pull the wool over my eyes, don’t they? Yeah no. I hadn’t noticed *any* symptoms of control arm damage, much less them both being broken. It’s laughable. Also, he said “all”? There are only two control arms. Lmfao. Even IF the arms were damaged or broken, I got a same day quote for a full repair for only $800, not the obscene 3k Nissan stated.
So, as one does, I take my car to my mechanic for a professional second opinion. Guess what? *gasp* Nothing’s wrong! And I’m definitely not doing any business with Tom Peacock Nissan in the future.
Honestly, I’m not sure how much of this was Nathan and how much was his manager. Either way, I am unspeakably disappointed with my experience and that Tom Peacock Nissan felt they could take advantage of me to swindle their way out of a fair deal. I wish I could say that I’m surprised, but it looks like the car dealership stereotype strikes again.
Bottom line: I absolutely do NOT recommend Tom Peacock Nissan.
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by Natalie
Sep 27, 2021 -
Tom Peacock Nissan responded
We acknowledge your review and are currently looking into the events you’ve detailed.
Great customer service and great work all around.
Comfortable waiting area and staff and service advisors explain things thoroughly.
Comfortable waiting area and staff and service advisors explain things thoroughly.
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by roderickjackson911htx
Other Employees Tagged:
Oswaldo
Sep 28, 2021 -
Tom Peacock Nissan responded
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Was offered GAP insurance, and when I finally had.time to
look at my ,contract, was charged 3000$ for a service contract,that I had no clue about. FIRST new car ,I purchased in 25 yrs. GAP, was a new thing t
look at my ,contract, was charged 3000$ for a service contract,that I had no clue about. FIRST new car ,I purchased in 25 yrs. GAP, was a new thing to me..53$ ,added to my payment a month. So again,i was told GAP was to cover,incase car was totalled out !! NOT FOR A SERVICE CONTRACT !! VERY UNHAPPY CUSTOMER..
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by Sbanda5144
Sep 24, 2021 -
Tom Peacock Nissan responded
We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience.
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com