The service was excellent from beginning to end Highly
Recommend this place love the service
Recommend this place love the service
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by Mendietaf76
Other Employees Tagged:
Garret Williams excellent
Sep 27, 2021 -
Tom Peacock Nissan responded
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
The service reps are always very courteous, friendly and
helpful every time I take my car in for service
helpful every time I take my car in for service
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by J. Faye
Other Employees Tagged:
Serena Perez and Nathan Phillips
Sep 22, 2021 -
Tom Peacock Nissan responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
I bought my 2016 Nissan at Tom peacock and I am very
happy wit this car and when I take it in for service they do excellent work
happy wit this car and when I take it in for service they do excellent work
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by josemariagarcia62
Other Employees Tagged:
Esteban Saldana
Sep 16, 2021 -
Tom Peacock Nissan responded
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Everyone is so attentive and they care of our needs.
Excellent customer satisfaction!
I have recommended friends and relatives to go visit their vehicle and get great service
Excellent customer satisfaction!
I have recommended friends and relatives to go visit their vehicle and get great service
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by joyce.moctezuma
Sep 10, 2021 -
Tom Peacock Nissan responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
The employees are courteous, knowledgeable, polite and
concern about their customers. I feel comfortable knowing that whenever I would go to the dealership I would be taken care of above and beyond by my
concern about their customers. I feel comfortable knowing that whenever I would go to the dealership I would be taken care of above and beyond by my representative. Keep up the good work.
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by middletown2003
Other Employees Tagged:
Sonya Gordon
Sep 09, 2021 -
Tom Peacock Nissan responded
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
The service was great. The customer service agent was
very curteous and friendly and the dealership was very clean. I would bring my vehicle back again.
very curteous and friendly and the dealership was very clean. I would bring my vehicle back again.
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by Jameswhitaker
Sep 04, 2021 -
Tom Peacock Nissan responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
The service was Awesome! The service team is always ready
to assist .The customer service is OUTSTANDING!!!’
to assist .The customer service is OUTSTANDING!!!’
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by Dupree4024
Other Employees Tagged:
Esteban Saldana
Aug 30, 2021 -
Tom Peacock Nissan responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Excellent customer service the service department is
excellent the way they took care of my vehicle was superb and they met all of the qualifications needed for my service
excellent the way they took care of my vehicle was superb and they met all of the qualifications needed for my service
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by ronalice1965
Aug 24, 2021 -
Tom Peacock Nissan responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
The services is excellent, I like it the prices and all
the time is clean the waiting area
the time is clean the waiting area
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by Henry Rosa
Other Employees Tagged:
Feliz Fuentes
Aug 23, 2021 -
Tom Peacock Nissan responded
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
So, my sister and I are buying a car for my 73 year old
mother. My sister shows up, and immediately gets a sales person to recommend a used Nissan Sentra for about 12k. The price is online, and she says t
mother. My sister shows up, and immediately gets a sales person to recommend a used Nissan Sentra for about 12k. The price is online, and she says that our mother needs financing. The salesman says, no problem, what can you put down. We say, 5000 usd. Perfect. My sister gets an offer for 16k, with some extras. She agrees, we pay the 5k and the car gets delivered. Here where the fraud begins. The car starts having issues. Warped rotors, Ac not working. We take it back, they try to fix, and then the bank sends an statement saying we owe 16k, as if there was no down payment. We go back to the dealer, where their service department tells us that there is a code for the transmission, and that they need to change it, but they need authorization to do so. Second time around , the code magically disappears. So, no replacement. They are not addressing the discrepancy on the financing amount and the offer amount yet, so we are heading again tomorrow to deal with this. Notice that there was another review talking about the exact same scam. Looks like their financing department is scamming people left and right. Stay away from these guys. If they can, they will Rob you blind. To do this to a 73 year lady is criminal
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by Erumbos
Aug 23, 2021 -
Tom Peacock Nissan responded
We acknowledge your review and are currently looking into the events you’ve detailed.
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