Tom Rawson

My husband and I went to Criswell on Thursday evening to meet with Tom Rawson and look at a 2013 Chevy Tahoe. Even though it was an hour before the dealership closed, we were met with great professionalism meet with Tom Rawson and look at a 2013 Chevy Tahoe. Even though it was an hour before the dealership closed, we were met with great professionalism, pleasantry and respect. After careful negotiations we agreed on a price for our new Chevy and are LOVING it. In fact, all the staff stayed until after midnight with us carefully reviewing paperwork and going over the details of the car. Criswell was a great experience and should be what all dealerships strive to be like. We were quite impressed with everything. Tom, Gary, Greg, and Brian were exemplary employees and we will happily work with them in the future!! More

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Mr.Rawson has been the best salesman that we have ever delt with, him and his sales manager(sonny) went above and beond to give us the best price and getting us aproved for our loan.they were willing to g delt with, him and his sales manager(sonny) went above and beond to give us the best price and getting us aproved for our loan.they were willing to give us the most for our trade and getting us the right truck that we wanted that fit our needs and wants.mr.rawson took us on a whole tour of the entire place so that when we came back for service or anything else that we needed we would be well familiar with the building and yes i would recommend him and we already have to anyone looking for a new car or truck More

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Having to buy a new car was not something I was looking forward to, but I lucked out when I came to Criswell Chevrolet and ran into Tom Rawson on the lot. Although Tom deals primarily with commercial vehic forward to, but I lucked out when I came to Criswell Chevrolet and ran into Tom Rawson on the lot. Although Tom deals primarily with commercial vehicles, he bent over backwards to help me find the perfect car for me and my family. I had done a lot of research online, and I knew exactly what car I was looking for. Tom took the time to get the car from another lot, took me for a test drive, and showed his wealth of knowledge on all the vehicles in the Criswell fleet as he explained the pros and cons of each one for my particular circumstances. In the end, Tom took the time to help me find the perfect car for my situation and then spent a good deal of time and effort to guide me through the financing process so that I could have a safe, affordable car, but still be in something I liked. I am a single mom and I am always hesitant about dealing with people in these types of situations, because I have had bad experiences in the past where people try to "get one over on the little lady." Within the first few minutes of meeting Tom I trusted him and knew that he would not try to swindle me or talk down to me. He was honest and fair and handled the entire transaction professionally but with a friendly, open manner. Yet, my positive experience with Tom and Criswell did not end there. Tom not only reached out to me multiple times after my purchase to make sure I was still happy and to thank me, but also showed me around the lot and made sure that I knew how to schedule my free oil changes (Criswell gives new car buyers 8 free oil changes!), and even helped me install my rubber floor mats and new license plates! All in all, I was very lucky to have the experience I was dreading turn into a pleasant surprise, but found a car dealer in Tom that I actually trust and hope to work with again in the future! More

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