Home

About Us

Company

Press and Awards

Events

People

Careers

FAQ

My Tools

Dealer Panel

Community Guidelines

Join

Criswell Chevrolet

Overview Employees Reviews (740) Inventory (674)

Dealership

Service Center

Write a review

Criswell Chevrolet

4.8

740 Lifetime Reviews

503 Quince Orchard Road, Gaithersburg, Maryland 20878 Directions

Sales: (301) 637-3760

Service: (301) 637-3760

Parts: (301) 637-3760

Chat with Dealer

Employees

Reviews

Inventory

Directions

Awards

Amenities

Call (301) 637-3760

Visit Dealership Website

Excellent

96% Recommended

4.8

740 Lifetime Reviews

View 4 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

Visit Dealership Website

Criswell Automotive began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we’re still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler, Jeep Dodge, Ram, Honda, Nissan, Fiat, Chevy Commercial Trucks and Isuzu Trucks.At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service. Our success is due to an excellent employee team that is committed to providing our customers with outstanding sales and service. We are very proud of our customer retention rate with over 70% of our customers being repeat or referral buyers. What does this mean to you? Whatever your needs - from award-winning New vehicles, to high quality Certified Used vehicles, to our state-of-the-art Service Facilities - Criswell Auto has trained professionals ready to give you exceptional customer service and satisfaction. Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!

Top Reviewed Employees

Russell Carter

Sales Manager rcarter@criswellauto.com

5.0

View 99 Reviews

Steve Krantz

Finance Specialist skrantz@criswellauto.com

5.0

View 47 Reviews

Abe El-Ghoul

New & Used Performance Vehicle Pro

5.0

View 40 Reviews

Jason Witte

General Sales Manager jwitte@criswellauto.com

5.0

View 24 Reviews

More Employees More Employees

Latest Reviews

October 09, 2017

"Competent, Courteous Service"

- Neil B

From easy online scheduling, to prompt service with an accurate estimate of the time required, to the courteous staff, the Criswell team was first rate.

Employees Worked With

Dina Bartolomeo

5.0

October 05, 2017

"S-F-P "

- MattM.

Smooth, Friendly, and professional! Chip and Rob were awesome. I drove from DC over lunch and was back at my desk by 2:30pm a New (to me) Tahoe owner. The crew wanted mt happy and that is just what I am about the experience. Everyone should be so lucky to buy from the Criswell team.

Employees Worked With

Chip Bozga

5.0

Rob Flowers

5.0

October 04, 2017

"Dina Bartolomeo - Service Manager"

- JamesFlynn258

Dina Bartolomeo handled all of my needs and coordinated activities between several different units to ensure I got in and out quickly while ensuring perfect workmanship. Jim Flynn

Employees Worked With

Dina Bartolomeo

5.0

More Reviews More Reviews

Featured Inventory

2017 Chevrolet Malibu

$23,017

View Vehicle Details

2017 Chevrolet Express

$43,122

View Vehicle Details

2017 Chevrolet Express

$42,212

View Vehicle Details

2018 Chevrolet Tahoe

$67,649

View Vehicle Details

More Inventory More Inventory

Photos & Amenities

Free WiFi
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Instant Financing
Authorized Parts Store
Shuttle Service
Television
Vending Machines

View all amenities

Criswell Chevrolet, Gaithersburg, MD, 20878

Reason for reporting the review:

Please state your concerns regarding this review.
Please be as descriptive as possible. We ask that reviewers read your private response within 5 days. This is a measure put in place to help identify fraudulent posts on the site, and in some cases we may determine that the review is not subject to removal even when the reviewer has not read your response. Which review do you believe this to be a duplicate of? Please provide the screen name, date, etc. Please provide any identifying information that you have regarding the former employee that you believe wrote the review – full name, email, social media links, anything that will help us research a connection between the review and that person. Please let us know what leads you to believe that this review was posted fraudulently. Which dealership do you believe this review was meant for, and what leads you to believe the review was posted to the incorrect page? Please let us know what leads you to believe that this review should be removed from the page. Please provide the exact content of the review that you feel is inappropriate.

Your email address:

Need some help

The report has been submitted to DealerRater support. To view the status of the report at any time, save this link.