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Criswell Chevrolet

Overview Employees Reviews (931)

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Criswell Chevrolet

4.8

931 Lifetime Reviews

503 Quince Orchard Road, Gaithersburg, Maryland 20878 Directions

Sales: (301) 637-3760

Service: (301) 637-3760

Parts: (301) 637-3760

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Excellent

96% Recommended

4.8

931 Lifetime Reviews

View 6 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Criswell Automotive began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we’re still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler, Jeep Dodge, Ram, Honda, Nissan, Fiat, Chevy Commercial Trucks and Isuzu Trucks.At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service. Our success is due to an excellent employee team that is committed to providing our customers with outstanding sales and service. We are very proud of our customer retention rate with over 70% of our customers being repeat or referral buyers. What does this mean to you? Whatever your needs - from award-winning New vehicles, to high quality Certified Used vehicles, to our state-of-the-art Service Facilities - Criswell Auto has trained professionals ready to give you exceptional customer service and satisfaction. Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!

Top Reviewed Employees

Anthony Vattuone

New Vehicle Sales Consultant avattuone@criswellauto.com

5.0

View 47 Reviews

Mario Adams

Pre-Owned Sales Consultant madams@criswellauto.com

5.0

View 44 Reviews

Russell Carter

Sales Consultant rcarter@criswellauto.com

5.0

View 113 Reviews

Steve Krantz

Finance Specialist skrantz@criswellauto.com

5.0

View 68 Reviews

More Employees More Employees

Latest Reviews

October 21, 2018

"Great customer service "

- Highlander16

Mr Anthony help in finding the vehicle I wanted and he was very professional in his job. And I would recommend him to any one who is looking to buy a new or use car and in the future I am willing to go back and buy a second car.

Employees Worked With

Anthony Vattuone

5.0

October 16, 2018

"Great Experience "

- Buyscarskelly

This is the second vehicle I have purchased from Russell. He gives the best customer service and is honest. I will only buy from him.

Employees Worked With

Russell Carter

5.0

October 06, 2018

"Search of a used VW"

- Gina

Our son started the process by contacting Mario about a used VW. He met with him the next day to check out the car. He told us that the car looked good, but he was really impressed with the salesman, Mario. He thought he was a genuine, good guy. We made the 1.5 hour drive out there, and Mario agreed to stay to meet us even though he was getting off sooner. Mario was very pleasant, and we saw why our son spoke highly of him. Mario was very helpful and not pushy. He has a genuine personality and is a true professional. I would highly recommend him as a salesman to my friends. Thank you for your assistance Mario.

Employees Worked With

Mario Adams

5.0

Rob Flowers

4.0

More Reviews More Reviews

Photos & Amenities

Free WiFi
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Instant Financing
Authorized Parts Store
Shuttle Service
Television
Vending Machines

View all amenities

Criswell Chevrolet, Gaithersburg, MD, 20878

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