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Criswell Chevrolet

Overview Employees Reviews (892)

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Criswell Chevrolet

4.8

892 Lifetime Reviews

503 Quince Orchard Road, Gaithersburg, Maryland 20878 Directions

Sales: (301) 637-3760

Service: (301) 637-3760

Parts: (301) 637-3760

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Call (301) 637-3760

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Excellent

96% Recommended

4.8

892 Lifetime Reviews

View 6 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Criswell Automotive began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we’re still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler, Jeep Dodge, Ram, Honda, Nissan, Fiat, Chevy Commercial Trucks and Isuzu Trucks.At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service. Our success is due to an excellent employee team that is committed to providing our customers with outstanding sales and service. We are very proud of our customer retention rate with over 70% of our customers being repeat or referral buyers. What does this mean to you? Whatever your needs - from award-winning New vehicles, to high quality Certified Used vehicles, to our state-of-the-art Service Facilities - Criswell Auto has trained professionals ready to give you exceptional customer service and satisfaction. Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!

Top Reviewed Employees

Anthony Vattuone

New Vehicle Sales Consultant avattuone@criswellauto.com

5.0

View 37 Reviews

Mario Adams

Pre-Owned Sales Consultant madams@criswellauto.com

5.0

View 32 Reviews

Chip Bozga

Pre-owned Sales cbozga@criswellauto.com

5.0

View 38 Reviews

Steve Krantz

Finance Specialist skrantz@criswellauto.com

5.0

View 63 Reviews

More Employees More Employees

Latest Reviews

July 19, 2018

"Excellent buying experience with Anthony Vattuone"

- vettefever

I can't say enough on how well I was treated by Anthony Vattuone when purchasing a new car. My experience was excellent. He was very knowledgeable on the vehicle and there was no pressure at all. I worked with Dan Lithouser in finance. He made the financing quick and pleasant. The team made buying a car enjoyable and fun.

Employees Worked With

Anthony Vattuone

5.0

Other Employees : Dan Lithouser

July 18, 2018

"Gene takes care of you, just like family."

- Redhdmedic

We now have placed keys to cars from Criswell into the hands of 4 generations of our family, all because of the incredible relationship with Gene. He listens to your needs, helps you find the best ride and works to make sure you are satisfied. This family will be a customer of Gene, and Criswell by default, for years!

Employees Worked With

Gene Hoffman

5.0

July 18, 2018

"Purchase of 2018 Chevy Suburban"

- M. Smith

We purchased our 4th car from Criswell a few days ago. The entire experience from our trade-in to picking up the new Suburban was fantastic! The entire process only took a couple of hours, from the test drive to finalizing paperwork. Kevin, Jason, and Anthony went above and beyond for us. We took advantage of purchasing the extended warranty, Cilajet, and wheel protection. We were also able to take advantage of the GM rebate program, which offset the increasing finance rates. We look forward to continuing our relationship with Criswell Chrevrolet maintaining our Suburban with their service dept. Our main goal when purchasing a vehicle is not looking for the lowest price. We are looking for honesty, capability, and great customer service that will continue for the duration of our dealings with the dealership. We have had this with Criswell Chevrolet for nearly a decade and it is what keeps us loyal to them. You can purchase a car anywhere for the lowest price, but a relationship built on trust is hard to find.

Employees Worked With

Kevin Szot

5.0

Anthony Vattuone

5.0

Jason Witte

5.0

More Reviews More Reviews

Photos & Amenities

Free WiFi
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Instant Financing
Authorized Parts Store
Shuttle Service
Television
Vending Machines

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Criswell Chevrolet, Gaithersburg, MD, 20878

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