Tom Rayner | Page 2

Great experience from sales to service. Have worked with this dealership in the past and always feel satisfied they listen to our needs and requests. Great experience again!! Thanks Landmark Have worked with this dealership in the past and always feel satisfied they listen to our needs and requests. Great experience again!! Thanks Landmark Ford!!!! More

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Great experience! Great experience, Tom was very helpful and patient ! Didn't push me to purchase anything and was very knowledgeable! Highly recommended! Thank you so Great experience, Tom was very helpful and patient ! Didn't push me to purchase anything and was very knowledgeable! Highly recommended! Thank you so much! More

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Exceptional buying experience From start to closing this was a very smooth sale. It was a pleasure to work with a sales person who knows his product and inventory. When our new SUV From start to closing this was a very smooth sale. It was a pleasure to work with a sales person who knows his product and inventory. When our new SUV became available for pickup we closed the deal and I was driving home in less than two hours More

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Another Truck purchase. My family has purchased numerous trucks from Landmark and Tom. He is always professional and very knowledgeable of the all the numerous options. Never My family has purchased numerous trucks from Landmark and Tom. He is always professional and very knowledgeable of the all the numerous options. Never wastes our time and the entire process never takes more than an hour. Would never even consider dealing with anyone else. More

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Buying an F-150 Made Easy After trying to buy this same basic pick-up from my local dealership for over a year, and seeing not much selection on high-end (expensive) rides, it After trying to buy this same basic pick-up from my local dealership for over a year, and seeing not much selection on high-end (expensive) rides, it was SUCH a breath of fresh air to go someplace with no pushy, in-your-face salesmen, but rather a more professional environment. And there weren't jus 3 or 4 trucks to look at, there were like 20 or so, when I found the one I needed at the price I wanted. More

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Great dealership from top to bottom. Very professional ! Just purchased a new Lincoln MK C, great sales staff to work with, and very customer satisfaction oriented ! Credit department and new car sales manag Just purchased a new Lincoln MK C, great sales staff to work with, and very customer satisfaction oriented ! Credit department and new car sales manager were also a big help and very professional. More

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Great Experience at Landmark Ford Diane not only showed the vehicle but worked hard to help me get a better price and the exact car I wanted. When I showed up late both Tom and Diane h Diane not only showed the vehicle but worked hard to help me get a better price and the exact car I wanted. When I showed up late both Tom and Diane helped me get through the process as quickly as possible. This is my second purchase at Landmark and there will be more More

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Tom was honest and easy to work with. He went out of his way to make the experience painless and went the extra mile to meet my needs. I used to dread the car buying experience with the hours of haggling, b way to make the experience painless and went the extra mile to meet my needs. I used to dread the car buying experience with the hours of haggling, but my experience with Tom was quick and easy and I got a fair deal the first time around. Evelyn in Internet sales was also extremely helpful during my initial inquiry process. More

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Contacted Landmark via Internet, and was engaged by Tom Rayner. Tom was immediately responsive on all of our front-end queries, including what was available in their inventory. (I should also mention tha Rayner. Tom was immediately responsive on all of our front-end queries, including what was available in their inventory. (I should also mention that this was the first time ever we had seriously considered buying a new "American" car, having always before bought either Japanese or German products.) We were looking for a hybrid, with estimated mpg in the mid-40's, which uses "Regular" fuel, auto transmission, which would be towable behind our motor coach without any warranty-voiding alterations to the drive-train. In addition, we wanted an attractive "white" color, and an assortment of power and electronic gadgetry, as well as, leather or as a minimum, leather-trim seats.Tom researched Landmark's inventory and the models' capabilities and assured us he could meet our needs for color, trim, vehicle-function, as well as, tow-ability. We went in to the dealership, met Tom, test-drove and bought the 2014 pearlescent white Fusion Hybrid Titanium model using two existing trade-in vehicles as our down payment; on balance we were treated fairly on trade-in values, got additional factory and dealer incentives, a bit of discretionary flexibility by Tom and his boss, and an excellent APR for a 48-month financing. Tom is a veteran sales guy, 13-years at Landmark, knowledgeable of their products, very easy to work with, and committed to doing the deal. As for their service department, I have had years of experience taking a company car for routine maintenance at their service department, which is every bit as professional and friendly as their sales-side. We highly recommend Tom Rayner and Landmark Ford in Portland if you are considering a new or used car. Bill and Jennifer Karns More

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Landmark Ford went out of their way to provide exceptional service. They addressed every one of my needs in a friendly manner, and I never got the impression that I was being difficult with them. exceptional service. They addressed every one of my needs in a friendly manner, and I never got the impression that I was being difficult with them. I had shopped around with several dealerships before I made my purchase, and what sold me on Landmark Ford was how they treated me as a valued customer. Highly recommended, especially working with Tom Rayner. Great guy and easy to work with. A+ More

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