Tom Redd | Page 10

Tom was very helpful and gave us a great deal with our new Honda CrRV Hybrid Sports. Excellent customer service. new Honda CrRV Hybrid Sports. Excellent customer service. More

by KENNETH_AVISA Verified Customer Verified Customer

Report | Print

The salesmen in this dealership are dishonest. I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what I wanted. The events that took place was complete opposite. There were 4 salesmen involved who played tag team. Salesman 1 gives me an iPad so that they could start running my credit. I told him, before you run my credit, I want to negotiate. I ask for a $500 discount. Salesman 1: He goes to salesman 2, then comes back to tell me the price is firm So, I I threatened to leave. Salesman 2 comes out and gives me gave the discount. Then they tried to sneak in an extra $4000 for optional equipment. I said "no, then the deal is off." So Salesman 2 said they will remove the $4000. Then Salesman 2 comes back and says only $3000 can be removed. I said "no". Then he removed all $4000. Then Salesman 2 says my interest rate is 9.99% . I told them that I qualify for Honda Financial interest of 5.99% for a certified prepwned vehicle. Honda corporation and all Honda dealerships advertise the rate. So I walked out of the building. Salesman 1 chases me and said they will give me 5.99% Then Salesman 3 comes out saying that there is no 5.99% offer, so they will give me 6.99% So i told saleman 3, that's it, I'm done. I'm leaving . He says "ok" then leaves. Then a saleman 4 comes out and starts talking to the other salesmen. Salesman 2 comes and tell me they called the owner of the dealership and got me approved for 5.99% These salesmen were doing their job of executing on all of their dishonest sales tactics. Ultimately, 3 hours later, I took ownership of the car, but it was the worst car buying experience in my life. More

Report | Print

Great experience. Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly More

by RUBES1968 Verified Customer Verified Customer

Report | Print

Pretty great service at Honda! He is so nice to help me everything!I will choose again! He is so nice to help me everything!I will choose again! More

by HEERMOSI5299 Verified Customer Verified Customer

Report | Print

We have purchased 4 cars from Sierra Honda. The cars are excellent--well made and reliable. Sierra's service and staff have been uniformly helpful and pleasant. The cars are excellent--well made and reliable. Sierra's service and staff have been uniformly helpful and pleasant. More

by MIKEHAIS1943 Verified Customer Verified Customer

Report | Print

Tom was amazing, and was truly looking out for my best interests. I didn't ever feel pressured, and he did his best to inform me of everything. I walked away very happy, and love my new car. Thank you, To interests. I didn't ever feel pressured, and he did his best to inform me of everything. I walked away very happy, and love my new car. Thank you, Tom!!! More

by ssumthing Verified Customer Verified Customer

Report | Print

Super easy to work with and a painless process when signing paperwork. Would come back for another vehicle! signing paperwork. Would come back for another vehicle! More

by AJGALGANI Verified Customer Verified Customer

Report | Print

I found the car on line, immediately the sale person called. I made an appointment. I was clear about what I had to spend. Sale happened quickly. called. I made an appointment. I was clear about what I had to spend. Sale happened quickly. More

by flamico Verified Customer Verified Customer

Report | Print

Anthony Rodriguez is the BEST sales person ever if not for him i would have not bought this car.. He knows the car. for him i would have not bought this car.. He knows the car. More

by SKYKING310 Verified Customer Verified Customer

Report | Print

Tom Redd reached out to me, he was friendly and listened to my needs and concerns. He took the time to send me a quote so when I arrived it saved time and there were no surprises. It’s been years since I’ve to my needs and concerns. He took the time to send me a quote so when I arrived it saved time and there were no surprises. It’s been years since I’ve driven a Honda, I’m really pleased with my HR-V Sport!! More

by laurasutherland559 Verified Customer Verified Customer

Report | Print