Armando and Karen made the process really enjoyable.
Allen in finance was great as well. I would definitely recommend this dealer.
Allen in finance was great as well. I would definitely recommend this dealer.
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by JOHN S
Verified Customer
Verified Customer
Apr 28, 2025 -
Sierra Honda responded
John, nothing means more to us than your satisfaction, so thank you for your awesome review of Armando, Karen, and Allen! We're pleased they did everything they could to make sure your transaction was flawless. Congratulations! Best wishes for amazing
travels in your new Honda!
Transparency and straight forward!
I appreciate it very much! It was a pleasure experience for me!
I appreciate it very much! It was a pleasure experience for me!
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by misabela
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Rodriguez
Apr 21, 2025 -
Sierra Honda responded
That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your visit was insightful and straight-forward. Please come see us again some day!
Everyone at this dealership was welcoming and warm.
This allowed me to be comfortable throughout the buying process.
This allowed me to be comfortable throughout the buying process.
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by gabrielcee81
Verified Customer
Verified Customer
Apr 15, 2025 -
Sierra Honda responded
Thanks for letting us know our team provided you with an accommodating and comfortable dealership visit, Gabriel! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!
Highly recommend Anthony!
!! He was very professional and got me a great deal. Thank you!!!
!! He was very professional and got me a great deal. Thank you!!!
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by LIZZI007517
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Rodriguez
Apr 15, 2025 -
Sierra Honda responded
Thank you for your 5-star review, Lizzi! We're thrilled to know how pleased you were with Anthony's support. Congrats on the new Honda! Best wishes for awesome travels, from the whole team at Sierra Honda.
Sierra Honda Monrovia helped me with all my questions
buying my lease car, they reviewed my options and gave me a good deal.
buying my lease car, they reviewed my options and gave me a good deal.
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by znovo1013
Verified Customer
Verified Customer
Other Employees Tagged:
Kenny Poon
Apr 08, 2025 -
Sierra Honda responded
Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!
I called beforehand, and got a great vibe from Tom.
I felt that he was a straight shooter who would make the process easy and wouldn't pull any of typical "car salesman" tricks.... and that's exactly w
I felt that he was a straight shooter who would make the process easy and wouldn't pull any of typical "car salesman" tricks.... and that's exactly what happened! I dealt with Kenny Poon at the dealership, and he was as easy to deal with as Tom. Was a simple process throughout without any nonsense (which was not the case at some other dealerships I've visited).
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by george
Verified Customer
Verified Customer
Other Employees Tagged:
Kenny Poon, I don't recall his name, but the man I spoke to in the finance department was also 5 stars.
Apr 03, 2025 -
Sierra Honda responded
George, we're thrilled you enjoyed a satisfying and smooth dealership experience with Tom and Kenny! Thank you for taking a moment to share the highlights. We wish you all the best in your new Honda, from the entire team at Sierra Honda.
I have been going here for years.
Everyone is great. Tom Redd is the main reason we keep coming back!
Everyone is great. Tom Redd is the main reason we keep coming back!
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by CRISTOPHER.COTTO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yessi
Apr 03, 2025 -
Sierra Honda responded
Cristopher, thanks for taking a moment to share positive and encouraging feedback on Tom! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!
Tom was very helpful and gave us a great deal with our
new Honda CrRV Hybrid Sports. Excellent customer service.
new Honda CrRV Hybrid Sports. Excellent customer service.
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by KENNETH_AVISA
Verified Customer
Verified Customer
Apr 03, 2025 -
Sierra Honda responded
Congratulations on your new CR-V Hybrid Sport, Kenneth! We're thrilled you enjoyed a pleasant and supportive buying experience with Tom, and we appreciate your positive feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Honda.
The salesmen in this dealership are dishonest.
I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what
I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what I wanted. The events that took place was complete opposite.
There were 4 salesmen involved who played tag team.
Salesman 1 gives me an iPad so that they could start running my credit. I told him, before you run my credit, I want to negotiate. I ask for a $500 discount.
Salesman 1: He goes to salesman 2, then comes back to tell me the price is firm So, I I threatened to leave.
Salesman 2 comes out and gives me gave the discount.
Then they tried to sneak in an extra $4000 for optional equipment. I said "no, then the deal is off."
So Salesman 2 said they will remove the $4000.
Then Salesman 2 comes back and says only $3000 can be removed. I said "no". Then he removed all $4000.
Then Salesman 2 says my interest rate is 9.99% . I told them that I qualify for Honda Financial interest of 5.99% for a certified prepwned vehicle. Honda corporation and all Honda dealerships advertise the rate.
So I walked out of the building.
Salesman 1 chases me and said they will give me 5.99%
Then Salesman 3 comes out saying that there is no 5.99% offer, so they will give me 6.99%
So i told saleman 3, that's it, I'm done. I'm leaving . He says "ok" then leaves.
Then a saleman 4 comes out and starts talking to the other salesmen.
Salesman 2 comes and tell me they
called the owner of the dealership and got me approved for 5.99%
These salesmen were doing their job of executing on all of their dishonest sales tactics.
Ultimately, 3 hours later, I took ownership of the car, but it was the worst car buying experience in my life.
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by rodel
Other Employees Tagged:
Prosper Umudu
Mar 31, 2025 -
Sierra Honda responded
Rodel, I'm so sorry your buying experience was a bumpy one. If you would like to discuss any of this with me, or if you have any questions I can answer for you, please get in touch at your convenience. I would be more than happy to have that conversation with you. Thanks for bringing all of this to my attention.
Armando Valdez
General Sales Manager
Sierra Honda
avaldez@sierracars.com
Great experience.
Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly
Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly
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by RUBES1968
Verified Customer
Verified Customer
Mar 31, 2025 -
Sierra Honda responded
Thanks for letting us know Saul and Edgar provided you with an accommodating and informative dealership visit. Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!