Tom Reinard | Page 12

Just bought a car today from Bozard and hands down the best experience!! Thanks Patrick Robertson and Rick Garcia!!!!! You guys were very welcoming and super professional! best experience!! Thanks Patrick Robertson and Rick Garcia!!!!! You guys were very welcoming and super professional! More

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Rob was absolutely amazing! Best experience at a car dealership ever. He walked us through everything and gave expert advice. Wasn't pushy at all. First time I actually enjoyed the car buying process. dealership ever. He walked us through everything and gave expert advice. Wasn't pushy at all. First time I actually enjoyed the car buying process. More

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Just purchased my 10th personal vehicle yesterday. What a pleasure to deal with such professionals. My salesman was CJ Reynolds who made sure my whole buying experience was fun and complete. Tom Reinard a pleasure to deal with such professionals. My salesman was CJ Reynolds who made sure my whole buying experience was fun and complete. Tom Reinard was the main reason I was back for another purchase, he has taken such good care of me in the past that I will not go to any other dealership. I had a unique experience with James Oldham in finance as in the past it was just business as usual. James walked me through several extended warranty plans and was able to tailor one just for my needs and budget. Great job guys I will see you on my next purchase. More

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Dealership and staff are A+++++!!! We had a fantastic experience with Bozard and will definitely be returning for any future vehicle purchases. Rick Garcia went above and beyond for us, we can't say en experience with Bozard and will definitely be returning for any future vehicle purchases. Rick Garcia went above and beyond for us, we can't say enough great things about this dealership. Brett and Tom were key in this process and the entire experience was Superb. Thank you Bozard Ford for truly caring about your customers and making the car buying process safe and easy. Customer Service was outstanding! More

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Luis helped us immensely during our car sale. We were trading in one used car for a newer model. Later we had an unusual request that Rick Garcia made happen, to our complete satisfaction. The request trading in one used car for a newer model. Later we had an unusual request that Rick Garcia made happen, to our complete satisfaction. The request did not enhance the Bozard Ford bottom line, but they were more concerned with ensuring that we were satisfied. Told us a lot about this dealership. They have a customer for life. More

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Excellent We purchased our first vehicle from Bozzard in 2012. This began our experience with sales and service. The experience on both sides has and always is We purchased our first vehicle from Bozzard in 2012. This began our experience with sales and service. The experience on both sides has and always is first class. More

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Tom and Patrick made my experience amazing. Did everything they could to get me the perfect truck for my needs and kept it completely real with me. Beyond excited with my purchase and the service I everything they could to get me the perfect truck for my needs and kept it completely real with me. Beyond excited with my purchase and the service I received at Bozard. Pat was very low pressure and honest and Tom had his mind made up that he was going to get me a deal. Erik in finance has patience and explained things clearly and helped me go with the best option. More

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Quick and easy! Purchased 2 vehicles with in a couple weeks from Bozard and third in 4 years from them. Was a very easy process. All the people I dealt with from mana Purchased 2 vehicles with in a couple weeks from Bozard and third in 4 years from them. Was a very easy process. All the people I dealt with from management down to Pat in sales were very friendly and professional and made me feel like I was a friend and not just a number to them. Highly recommend and you will not get a better deal anywhere else they will make sure of that. More

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Best sales staff in the business Arrived at the designated time that I had set up with my salesman Luis Crespo. In a matter of about an hour and a half I was out the door with my new Arrived at the designated time that I had set up with my salesman Luis Crespo. In a matter of about an hour and a half I was out the door with my new car purchase. What a pleasure to deal with Luis and Tom Reinard, two of the best people at your dealership. I think this was my ninth purchase and probably the best ever. I you ever lose Luis or Tom I will probably shop elsewhere as I know you will never be able to replace the professionalism and care they take to make sure the buyer has a fantastic buying experience. See you down the road with my next future purchase. Totally grateful Mark A. Scharf USN Retired More

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Bad internet sale 8 minutes ago Never ever buy a car from this dealership over the internet. Saw a Porsche Panamera that I liked at the dealership. $80,000.00 plus. 8 minutes ago Never ever buy a car from this dealership over the internet. Saw a Porsche Panamera that I liked at the dealership. $80,000.00 plus. Beautiful car!! Worked with a kid named Zach and he informed me the car had been serviced by the Porsche dealership. He even drove the car. I take possession of the car and the very first thing I notice is the “service engine” light is on. These service lights will not go off unless the car is serviced by a Porsche dealership that turns the light off. With that said I immediately call Zach and tell him that it was on. . Zach of course answers by saying “ we had it serviced”. That didn’t help. I took the car to Porsche dealership to Springfield mo and they informed me it needed additional service and Their was 2 recalls on the vehicle. It ended up costing me $1,068.00 to get it serviced. Now I haven’t even had the car for a week. I call the dealership and send the paid invoice to the ford dealership hoping to get some compensation. They turn the situation over to a manager named TOM. Tom informs me that he will get to the bottom of the situation. ( ok I just explained it to him) Informs me that he will get some of the money reimbursed back to me. THE ONLY PROBLEM IS HE NEVER FOLLOWS UP WITH ME!!!!! Typical car dealership no fu##ing service after the sale. Bottom line don’t deal with TOM or this ford dealership unless you’re physically there. Or maybe don’t deal with them at all. Common sense would say “ hey this guy just bought an $80,000 car maybe we need to do something” not these clowns they are too classless to follow up. I was accurately thinking of getting my wife a food navigator from these clowns!!! GREAT CUSTOMER SERVICE. NOT!!!! More

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