Dealership Experience
20 yrs, 6 mos
Industry Experience
39 yrs, 1 mo
Specialties & Trainings
Multiple Honda council of sales leadership awards
240 Reviews
Write a Review240 Reviews of Tom Richardson
August 24, 2019
Personable After visiting another local dealer and coming to Matt Burne, the difference was considerable. From the attentive customer service and genuine demeano After visiting another local dealer and coming to Matt Burne, the difference was considerable. From the attentive customer service and genuine demeanor of the employees to the pricing (because hey that's really why we're "shopping around"), Matt Burne really nailed it. Tom and Tom were really great to work with. My sales rep Tom was very knowledgeable and went above and beyond when answering my questions. He and Tom, the manager, worked with me to get me the car I wanted within my budget. Matt Burne is the "smaller" dealership in the area but I knew in the long term I'd want to deal with them and trust them with my car journey. More
Other Employees Tagged: Sean Mundt , Tom Carey
August 13, 2019
Excellent staff and mechanics Quite simply the people that work there r great and they treat you fairly and kindly with respect,they do an excellent job both service and mechanics Quite simply the people that work there r great and they treat you fairly and kindly with respect,they do an excellent job both service and mechanics More
Other Employees Tagged: Egon Berardinelli, Thomas Duffy, Mike Gramigna, Jack Munley
August 08, 2019
7 STAR EXPERIENCED TOM RICHARDSON ITS THE BEST OF THE BEST SALESMAN.....NEVER SAY NO, NEVER SAY IMPOSSIBLE, REALLY RATIONAL PERSON NO PLAY AROUND, DIRECT ANSWER. IF YOU TOM RICHARDSON ITS THE BEST OF THE BEST SALESMAN.....NEVER SAY NO, NEVER SAY IMPOSSIBLE, REALLY RATIONAL PERSON NO PLAY AROUND, DIRECT ANSWER. IF YOU WANNA BUY HONDA AT MATT BURNE, YOU BETTER GET TOM RICHARDSON. YOU WONT REGRET AT ALL.... More
August 01, 2019
Excellent sales dept. Knowledgeable and friendly assistance goes a long way when shopping for a car in my book. Matt Burne Honda was excellent in both areas based on my ex Knowledgeable and friendly assistance goes a long way when shopping for a car in my book. Matt Burne Honda was excellent in both areas based on my experience! More
Other Employees Tagged: Kevin Moylan
July 27, 2019
New CR-V purchase with trade-in issues. Had a 2018 Civic that my wife and I had trouble getting in and out of. A real headache on our trips To and from Florida, not to mention that I was 14 Had a 2018 Civic that my wife and I had trouble getting in and out of. A real headache on our trips To and from Florida, not to mention that I was 14,000 miles over my lease amount in the first year! Decided to buy the CR-V instead of lease. After talking to my regular Honda Dealer, i got nowhere. Went to Burne Honda, which was where I bought my very first Honda in 1977, and received exceptional service, plus they beat the other dealers price by $500, and bought me out of the lease, which was another $1000 over what the other dealer was offering. Total savings of $1500. I highly recommend shopping Burne Honda before buying anywhere else. More
Other Employees Tagged: Sean Mundt , Sean McGuire, Lori Trygar, Reception personnel very nice and friendly.
July 17, 2019
No need for this question Very helpful Understood my desire for a very early fluid change, i knew full well it wasn’t needed but I just wanted to treat the car extra careful Very helpful Understood my desire for a very early fluid change, i knew full well it wasn’t needed but I just wanted to treat the car extra careful More
Other Employees Tagged: Mike Gramigna
July 16, 2019
Friendly, courteous service I’ve been dealing with Matt Burne Honda for at least 15 years. I have always received excellent service. The staff is friendly and courteous and th I’ve been dealing with Matt Burne Honda for at least 15 years. I have always received excellent service. The staff is friendly and courteous and the job gets done in a timely manner More
Other Employees Tagged: Rick Kinney , Tom Carey, Jack Munley, Guy Palmer
July 16, 2019
Great Service From Nice People We have been loyal customers of Burne Honda for more than 20 years. We have always received great service....excellent work done on time by great peop We have been loyal customers of Burne Honda for more than 20 years. We have always received great service....excellent work done on time by great people. More
Other Employees Tagged: Kevin Moylan , Egon Berardinelli, Brittney Brong, Morgan Green, Jack Munley, Brian Walsh, Jr
July 07, 2019
Awesome experience We just bought my 2019 CR-V today and it was an awesome experience! The staff was super friendly and helpful. We worked with both Kevin and Tom and th We just bought my 2019 CR-V today and it was an awesome experience! The staff was super friendly and helpful. We worked with both Kevin and Tom and they were both extremely professional and helpful. They didn't try to push any sales on us or rush us, which both my husband and I appreciated. I would definitely recommend this dealership to my friends/family and especially recommend Kevin and Tom to them! More
Other Employees Tagged: Kevin Moylan
June 26, 2019
We were treated very well. We purchased a new Honda Accord. Tom was very helpful in explaining all of the features of the automobile especially safety features which we did not We purchased a new Honda Accord. Tom was very helpful in explaining all of the features of the automobile especially safety features which we did not have in our older car. We are very pleased with our new vehicle and will recommend HONDA to our friends. More
Other Employees Tagged: Sean Mundt , Tom Carey

