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Tom Richardson
240 Reviews
Dealership Experience
20 yrs, 6 mos
Industry Experience
39 yrs, 1 mo
Specialties & Trainings
Multiple Honda council of sales leadership awards
240 Reviews
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240 Reviews of Tom Richardson
November 13, 2019
First Car Buying Experience Tom took great care of me throughout the car buying process. He was very helpful as I navigated through the different car options and helped me unders Tom took great care of me throughout the car buying process. He was very helpful as I navigated through the different car options and helped me understand what I was getting with the Honda Civic 2019. He made buying my first car very easy and enjoyable! More
by bobby3casey
Verified CustomerOther Employees Tagged: Kevin Moylan
November 10, 2019
World Class Cars, World Class Service I wanted to purchase a compact SUV, did my homework and learned that Honda CRVs are top in their class. I went to Matt Burne Honda where Tom Richardso I wanted to purchase a compact SUV, did my homework and learned that Honda CRVs are top in their class. I went to Matt Burne Honda where Tom Richardson introduced me to the CRV that was just right for me. I love the silver color, the leather seats, the all-wheel-drive, and the fabulous safety features. He showed me how to operate the SUV until I was comfortable driving it. I love my new car and I am confident I made the right choice! Kevin Moylan made the financing so easy, it went 10 times faster than I anticipated. Matt Burne Honda is staffed with the best professionals. Mike Gramigna was also very helpful and provided easy to understand answers to my questions. More
by FrankHondaCRV
Other Employees Tagged: Kevin Moylan , Mike Gramigna, Mike Gramigna
October 21, 2019
Excellent Service I knew exactly what I wanted when I showed up to the dealership and at no point did anyone try to sell me anything I didn’t want. Within minutes of st I knew exactly what I wanted when I showed up to the dealership and at no point did anyone try to sell me anything I didn’t want. Within minutes of stepping on to the lot I was given wonderful service, and I really appreciated that. More
by MORGANFYOCK
Other Employees Tagged: Sean Mundt
October 21, 2019
Personal care Friendly and efficient . Waiting lounge is fine with good coffee and snacks The only thing missing was the daily newspaper but the Wi-Fi made up for Friendly and efficient . Waiting lounge is fine with good coffee and snacks The only thing missing was the daily newspaper but the Wi-Fi made up for it. More
by DODGER1B
Other Employees Tagged: Jack Munley
October 07, 2019
Staff The employees are knowledgeable. If I have a question they explain the answer in a clear and concise manner so I am able to understand. They are co The employees are knowledgeable. If I have a question they explain the answer in a clear and concise manner so I am able to understand. They are concerned about the welfare of their customers They are courtesy and friendly. I highly recommend Matt Burne Honda. Marilyn Vitali More
by Marilyn
Other Employees Tagged: Kevin Moylan , Egon Berardinelli, Brittney Brong, Mike Gramigna, Morgan Green, Sean McGuire
October 05, 2019
Friend for Life 😄 From the time you make your appointment to the time you pick up your car everyone is so friendly. I have been a long time customer of Burne Honda and From the time you make your appointment to the time you pick up your car everyone is so friendly. I have been a long time customer of Burne Honda and the service us always first rate. Thank you !!! More
by gdchal3
Other Employees Tagged: Egon Berardinelli, Jack Munley
October 02, 2019
Awesome as always Came in for my inspection; quick, thorough and the guys are great. Didn't try to sell me anything I didn't need. Coffee and a muffin in the waiting r Came in for my inspection; quick, thorough and the guys are great. Didn't try to sell me anything I didn't need. Coffee and a muffin in the waiting room...what more could one want? Also got some assist from sales (Tom Richardson) and finance (Sean) and as usual top notch. Thanks, Burne! I have been a customer for 34 years...now if you could just get me a better deal on a CRV I'd be set More
by CAMERONVAL
Other Employees Tagged: Egon Berardinelli, Morgan Green, Sean McGuire
September 05, 2019
sales Great salesman with no pressure at all. Tom Richardson even called to ask if everything was ok with our new HRV. That meant a lot to me and my wife. Great salesman with no pressure at all. Tom Richardson even called to ask if everything was ok with our new HRV. That meant a lot to me and my wife. More
by WJLEWIS86
Other Employees Tagged: Kevin Moylan
August 26, 2019
Great service Brought my HRV in for an oil change and tire rotation. Dropped of on my way to work and got a call saying it was done before lunch. Always a great exp Brought my HRV in for an oil change and tire rotation. Dropped of on my way to work and got a call saying it was done before lunch. Always a great experience. More
by JIMMYR12002
Other Employees Tagged: Egon Berardinelli, Jack Munley
August 26, 2019
quick and painless Had oil change done. quick and painless. As always, Egon took good care of me. Starting to think about another vehicle. Hmmm, where should I go !! Had oil change done. quick and painless. As always, Egon took good care of me. Starting to think about another vehicle. Hmmm, where should I go !! More
by T_INGY
Other Employees Tagged: Egon Berardinelli, Jack Munley
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