Tom Shaffer
Tom Shaffer at Spitzer Buick GMC Parma
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Tom Shaffer

Sales & Leasing Professional

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Tom Shaffer

May 03, 2024

Dealership Rating
Employee Rating

My experience at Spitzer was amazing. They were all amazing and made my experience very easy. More

by mariahnichols76
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cseke, Dominic Difino, Adam Black , Joseph Ramic

May 01, 2024

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The staff is very friendly, knowledgeable and helpful. They asked the right questions to determine what car(s) best fit my needs and budget. More

by corcoransm
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brett Leek

May 01, 2024

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! Your positive feedback means so much to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

April 28, 2024

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We had a very good experience with our sales person, Tom Shaffer. Tom gave us an excellent overview of the truck including a test drive. He worked hard at getting the best money for our trade in and introd More

by 1cookie10
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Adam Black

Apr 29, 2024

Spitzer Buick GMC Parma responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and proud to know that Tom and Adam made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new ride- on behalf of the entire team!

April 28, 2024

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fast and friendly customers service on time. quick service and fast . they call you to remember the appointment. More

by alex
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino , Jayme Yates

Apr 29, 2024

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

April 20, 2024

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Very good dealership Tom the salesman took care of us process was fast and fair More

by ALDSTOR2
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Recommend Dealer
Yes
Apr 22, 2024

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that Tom could provide you with top-notch service and make your experience with us remarkable. Safe travels!

April 12, 2024

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I’ve had good experiences each time I’ve taken my vehicle in for an oil change. More

by ASHUCKEROW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino

Apr 12, 2024

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

March 18, 2024

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I just filled out a review this morning, but I guess this is a different one. As I stated in my earlier review, our experience was just great from the minute we walked through the front door. Our salesman More

by pill1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cseke, Adam Black , Selena Sooklall

Mar 20, 2024

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave Tom this amazing review! We greatly appreciate the opportunity to work with you, and so glad that he took great care of you. He definitely is an asset to our team, and will be honored to hear of your kind words. Please drive safely!

January 28, 2024

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Strait to the point. They make it happen good people highly recommend them to any body More

by Abcorey
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Recommend Dealer
Yes
Jan 30, 2024

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to let us know.

January 18, 2024

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It was a clean, pleasant environment. Staff was friendly, helpful, and knowledgeable . Good product. Thanks! More

by Clare
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Recommend Dealer
Yes

Other Employees Tagged: Susie Spitzer

Jan 18, 2024

Spitzer Buick GMC Parma responded

Hi Clare, Thank you so much for your positive review! Providing you with top-notch service throughout your visit is always the goal for our team. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 03, 2024

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The salesman, Tom Shaffer, listened to what we wanted and found the perfect vehicle for us at an amazing price! We will definitely refer others! He was fantastic to work with and took the stress out of car s More

by waltzmycat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2024

Spitzer Buick GMC Parma responded

Thank you for the lovely recommendation and feedback! Tom are happy to provide you with efficient service throughout your first visit with us. Wishing you the warmest congratulations on your new Lexus- on behalf of the entire team. We will see you on your next service appointment!

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