Tom Urbina
Tom Urbina at Arrowhead Honda

Tom Urbina | Page 28

Assistant Service Director

Arrowhead Honda

8380 W Bell Rd.
Peoria, AZ 85382

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277 Reviews

Industry Experience

27 yrs, 10 mos

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rated

277 Reviews

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277 Reviews of Tom Urbina

January 22, 2018

Dealership Rating
Employee Rating

Enjoyable buying experience. Highly recommend Arrowhead Honda to friends and neighbors. Our salesperson, Bill Kopta, is very knowledgeable and pleasant to work with. He made our More

by Gobevs2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Kopta

Jan 24, 2018

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Bill Kopta , Tom Urbina in service, and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to seeing you again .Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 08, 2017

Dealership Rating
Employee Rating

Simply superb sales & service I worked with Taylor to purchase my 2017 CRV Touring. He was absolutely the right man at the right time for the right job! He worked hard to get me More

by Toni "Yoda" B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Eberle, Brandon Whitaker

Nov 08, 2017

Arrowhead Honda responded

"Yoda" Thank you very much for taking the time to review Brandon Whitaker and Tom Urbina in service and Salesman Taylor Eberle. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Nov 08, 2017

Arrowhead Honda responded

MAY THE FORCE BE WITH YOU . ARROWHEAD HONDA!

March 22, 2017

Dealership Rating
Employee Rating

Exceptional resolution service I want to take the time to say thank you to Arrowhead Honda for handling my dispute timely rather than it go ignored or unnoticed. More

by kmarodell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis

March 10, 2016

Dealership Rating
Employee Rating

My experience with Gary Hamilton and the Honda team wasGreat I am very happy and pleased with all aspects of the deal. Gary took his time and was very courteous! He answered all of my questions. I did not feel p More

by NormaTheDietDiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Heximer , Gary Hamilton, My salesman was Gary Hamilton. His name did not appear above for sales.

Mar 10, 2016

Arrowhead Honda responded

Thank you very much for taking the time to review Jason Heximer and the Arrowhead Honda Team. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com

November 17, 2015

Dealership Rating

Arrowhead Honda Rocks Brian "Twitch", makes buying a car a whole lot better. The entire experience at Arrowhead has been smooth and easy, all the way through financing. More

by Hirschpch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Heximer , Brian Alexander

Nov 17, 2015

Arrowhead Honda responded

Thank you very much for taking the time to review Tom Urbina, Jason Heximer and Brian Alexander aka Twitch ( We love it ) .Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """""""

November 13, 2015

Dealership Rating

Mike Diley, Jeffrey Sokol, and Tom Urbina are great!! This is my second new CRV purchased in the last 10 years. My 2005 CRV lasted the longest I have ever had any vehicle. I also purchased a used Civic in More

by Vicki V. from Peoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey-Finance

Nov 16, 2015

Arrowhead Honda responded

Thank you very much for taking the time to review Mike Diley, Tom Urbina , and Jeffrey Sokol .Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """""

September 22, 2015

Dealership Rating

Service from Thomas Urbina I received expedient, polite, and professional service from service advisor Thomas Urbina this morning. Having interacted with Thomas before, I know t More

by Butcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2015

Arrowhead Honda responded

Thank you very much for taking the time to review Tom Urbina and Arrowhead honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com

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