Tomas Barreto

We bought a used 2017 Ford on March 15, 2024. I evaluate the selling company on the basis of the outcome for us. We dealt with salesman Eric Smith and with Dylan Heiring. Smith was very honest I evaluate the selling company on the basis of the outcome for us. We dealt with salesman Eric Smith and with Dylan Heiring. Smith was very honest with us and that suited us very well. Heiring was a very smart person with encyclopedic knowledge of a variety of brands of cars. Between the two of them, we were able to arrive at a fair deal for them and for us. If we had had more questions, I know they could have answered them. In our test drive, we discovered a steering issue that we thought could be a safety issue. They agreed to fix it and said we would be let out of the deal unless we were satisfied the problem was resolved. Would you believe the problem was resolved when we came to pick up the car? In addition, the detailing was done, and the multi-point inspection was completed. They even used synthetic oil in the oil change w/o our requesting it. The negotiations can be a bit tricky as they incorporate several charges into the total. We asked for simplification of the asking price and negotiated an acceptable price from that point on. We're thrilled with our vehicle and feel good vibrations toward Jackson Kia. I didn't mention the young woman who greeted us, but she was nice and friendly. More

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Drove up 3 1/2 hour from Miami in a blinding rainstorm and back to buy my KIA Sportage Hybrid EX from JACKSON KIA. They actually had the car in stock and gave me the best out the door price, hands down, and back to buy my KIA Sportage Hybrid EX from JACKSON KIA. They actually had the car in stock and gave me the best out the door price, hands down, of any of the 5 KIA dealerships I visiting in the Miami area. It was worth the drive and Eric Smith, the salesperson, along with General Manager David Morgan, and Finance Manager Tomas Baretto were helpful, respectful, and willing to earn my business. Highly recommend JACKSON KIA in Cocoa, Florida. More

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Best car buying experience ever. The salesman, Ron Mobley, was exceptional. He was very professional but personable at the same time. He listened to our needs, took action and my son The salesman, Ron Mobley, was exceptional. He was very professional but personable at the same time. He listened to our needs, took action and my son and I left with a new Kia Soul. Never once did he make us feel pressured, that we weren't being listened to, or that we didn't matter. He gave us 100% total customer service. Everyone at the dealership was so professional, personable, not over bearing and just a staff of people who seemed to love what they do. I would 100% recommend you next Kia from Jackson Kia. More

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Salesperson had no idea what options were included with the vehicle, so I was told things that weren't included. Being short in stature, a MUST for me was power liftgate. Yup, I was told, it has it - NOPE, the vehicle, so I was told things that weren't included. Being short in stature, a MUST for me was power liftgate. Yup, I was told, it has it - NOPE, it doesn't. Another nice would be wireless charging, Yup, I was told, it has it - NOPE, it doesn't. Emails and calls and texts to both dealership and corporate regarding the lies told during the sale have gone unresponded to. Negotiate and buy it here at your peril. Will not even take vehicle back for service - not trustworthy at all. Hmm, interesting, my salesman is not even shown in the photos. More

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