Tomas Gates | Page 52

We are very satisfied with the customer service, pricing, financing, and delivery relating to our purchase of a 2009 Nissan Murano SL at Gates GMC/Buick/Nissan. This is our second vehicle purchased fr financing, and delivery relating to our purchase of a 2009 Nissan Murano SL at Gates GMC/Buick/Nissan. This is our second vehicle purchased from Gates and both times the experience been very good. Gates staff are professional, knowledgeable, friendly, and manage to keep the process laid back and enjoyable. More

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This was the second vehicle that was purchased from Gates GMC. Both times we have been very satisfied. The only reason for a 4 for the price is because I would have loved to lower my current payment price, b GMC. Both times we have been very satisfied. The only reason for a 4 for the price is because I would have loved to lower my current payment price, but at least it was kept the same (and with a newer vehicle). More

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I have purchased many vehicle over the years and have I have purchased many vehicle over the years and have never felt as relaxed with any dealer. The sales staff was very knowledgable about the vehicle I have purchased many vehicle over the years and have never felt as relaxed with any dealer. The sales staff was very knowledgable about the vehicle and listening to my needs in a truck. There was never any pressure from Tomas to purchase like you get from other dealerships,And was probably the second reason I purchased the GMC.The first was the reasonable pricing and trusted that you feel from the entire group at your dealership starting with the General Manager, Salesman and the fiancial dept. You could tell that the dealership has grown and the people that work there are proud of the success that they have had. I will refer any of my friends and relatives to give your dealership a chance because of your honesty and itegrity. More

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Great service, helped us find a replacement vehicle for ours that was in an accident and totaled, gave us information on fair value of old vehicle to help negotiate loss with insurance company. Made the pr ours that was in an accident and totaled, gave us information on fair value of old vehicle to help negotiate loss with insurance company. Made the process of buying a new vehicle pleasant even after loss of previous vehicle to accident. More

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All staff were very helpful answering all our questions, gave us a very good price, and were pleasant and personable. We were made to feel very welcome and would recommend this dealership to our family and gave us a very good price, and were pleasant and personable. We were made to feel very welcome and would recommend this dealership to our family and friends. More

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After searching for a truck in the past two weeks, I made calls to several dealers in the nearby Conn. area and parts of R.I., I ran into several dealerships that were helpful but could not deliver the truck calls to several dealers in the nearby Conn. area and parts of R.I., I ran into several dealerships that were helpful but could not deliver the truck I was looking for at the right price. Some did not even return phone calls, I was ready to buy used instead of buying new, only because with used you have to settle for whats out there. When I called your dealership I spoke with Thomas Gates and he was very helpful and honest and was also willing to negotiate a fair price with out having to make sacrifices on the truck quality and options. Very nice guy! I also appreciated the owner introducing himself and all of the people who came up to me because I wore a Patriots Jacket who wanted to talk about the Team! I TOLD THEM IT WAS GOING TO BE A BLOW OUT against DENVER :) The Finance manager was also very nice I believe his name was Nick, walked us through all of the forms and was very quick. Thanks for all of your help! Tony Caputo More

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I was referred to this dealership by a friend. I was pleased with the service and the sales staff ability to make the process Simple. pleased with the service and the sales staff ability to make the process Simple. More

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I saw a car on Autotrader that I was interested in, and sent an email inquiring about it's availability. Tomas replied and informed me it was still available, and we setup a time for me to come look at it. sent an email inquiring about it's availability. Tomas replied and informed me it was still available, and we setup a time for me to come look at it. During our email conversation he mentioned he had just taken another one in on trade, that was 1 year newer with a few more miles but would be in the same general price range. When I arrived to look at the Silver Corvette I had seen, I saw the additional Vehicle he mentioned was a Black Corvette. This one was a 2008, and loaded with every option, and extra concievable...and was ultimately the one I went with. The entire process was very friendly, anpother gentleman, Brian Howe, working with Thomas even made me a cup of coffee, and grabbed my son a coke. He was also a very friendly, helpful gentleman and the small gesture of the coffee and a coke really made my son and I feel like we were dealing with more than salespeople...but actually friends. Was a great experience, and any friend I know who is in the market for a new vehicle, and my family as well in the future, I will remember your dealership and tell them it's worth the ride to see what you have on the lot. The ONLY thing I would recommend to you, and it's not really a knock....but a Car of a class such as a Corvette should never have a large dealer sticker plastered on the body. The plate frame is one thing, and I will keep that on the car to spread the word for you guys....but I spent a half hour when I got the vehicle home removing that sticker, as I informed the sales team I would if it was there. Easy enough to remove, so not a big deal...but just hoping it helps you to know that a Corvette driver most likely wont want anything but the crossed flags appearing on the paint. More

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We walked in to your dealership to look at a used truck that was listed on your website. After talking with your salesmen for a while, he explained the value of buying a new truck instead. We had a great that was listed on your website. After talking with your salesmen for a while, he explained the value of buying a new truck instead. We had a great experience with you guys, and I am now enjoying my New Nissan Frontier! Thanks! More

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Overall all staff members @ Gates were friendly. Tomas particularly, was very friendly and profesional in conducting this deal, definately a valuable asset for the company. particularly, was very friendly and profesional in conducting this deal, definately a valuable asset for the company. More

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