

Tomi Nguyen
Service Manager
Clay Cooley Volkswagen of Park Cities
5555 Lemmon Avenue
Dallas, TX 75209
Dealership Experience
8 yrs, 9 mos
62 Reviews
Write a Review62 Reviews of Tomi Nguyen
April 30, 2025
Great! Everyone was so nice and kind and professional. Didn’t take long for an oil change Everyone was so nice and kind and professional. Didn’t take long for an oil change More
Other Employees Tagged: Robby Robertson
April 28, 2025
Excellent service and communication. Ricky is a great service advisor. Very helpful cashier at check out too. Ricky is a great service advisor. Very helpful cashier at check out too. More
Other Employees Tagged: Robby Robertson
April 28, 2025
They always treat me right in the service department. I always feel they have my car in their best interest I always feel they have my car in their best interest More
Other Employees Tagged: Robby Robertson
April 22, 2025
Great customer service friendly Environment very professional Excellent communication fast service my truck was clean professional Excellent communication fast service my truck was clean More
Other Employees Tagged: Robby Robertson
April 12, 2025
Very poor customer svc and management! The car has been in the shop twice since I bought it in 11/24 after putting a $1500.deposit down! 1st😤 & 2nd🤬 time! The car has been in the shop twice since I bought it in 11/24 after putting a $1500.deposit down! 1st😤 & 2nd🤬 time! More
Other Employees Tagged: Robby Robertson, Hayms Badai, Tamara Mhmd , Alex, Brennon,
April 11, 2025
The car was in service for over 3 weeks for a simple software update which is What we were told was the problem. The car came back very dirty dusty inside as the windows were left down for some time. software update which is What we were told was the problem. The car came back very dirty dusty inside as the windows were left down for some time. And what was more frustrating is we left 2 messages for our service writer and I personally called a 3rd time to leave a message for the service manager of which neither of them called us back. Very frustrating. Providing a rental car was helpful so at least we had transportation for the 3 weeks. More
Other Employees Tagged: Robby Robertson
April 04, 2025
I just scheduled my appointment The service was really good And quick and they wash my car good And quick and they wash my car More
Other Employees Tagged: Robby Robertson