Tommy Difilippo | Page 8
General Manager
Lakeland Automall Certified Pre-Owned
1430 West Memorial Blvd
Lakeland, FL 33815
I have made a career out of a willingness to find solutions to customers needs and concerns when other gives up. I am completely accessible to our customers and ready to help! Personally I enjoy experiencing new things with my family, and Gaming! I proudly served in the US Army, and Love helping out my Vets!! Questions? Ask away I have over 30 years experience in the industry and am always willing to help!
Read more100 Reviews
Write a ReviewDealership Experience
14 yrs, 7 mos
Industry Experience
34 yrs, 5 mos
Languages Spoken
English
100 Reviews of Tommy Difilippo
November 06, 2021
When a manager receives a call from a dis-satisfied customer it’s not always the start to a good day. But it can be. Tommy answered promptly and met with me personally. He’s a personable guy, understan customer it’s not always the start to a good day. But it can be. Tommy answered promptly and met with me personally. He’s a personable guy, understanding of my situation and willing to do all he could to negotiate a deal that we both can live with. Not to say it couldn’t have better had we started in a different place. But we started where we did and forward from there we went. You learn a lot about a guy when dealing with a problem. I happy with our resolution. I was treated with respect and I love the car. I met a lot of really good people and I really like Tommy. I’m happy to be a valued customer of Lakeland Automall. When a business has that many really nice people working for them, it says a lot, and I’m sure Tommy Defilippo has a lot to do with that. Larry N More
October 29, 2021
Gerrick was awesome very patient polite and professional. Was very knowledgeable about the product pointed us in the right direction of what we wanted got us through all the process and now we have our new c Was very knowledgeable about the product pointed us in the right direction of what we wanted got us through all the process and now we have our new car! Which we love so much Russell the sales manager also played a huge part in helping us great team I recommend them to anybody!!!! More
Other Employees Tagged: Gerrick Svitzer
October 20, 2021
Bill was patient and understanding with my personal auto shopping stresses. He maintained a friendly and NON negative communication. Thank you Bill for my AWESOME EXPERIENCE shopping stresses. He maintained a friendly and NON negative communication. Thank you Bill for my AWESOME EXPERIENCE More
Other Employees Tagged: Bill Belardo

