
71 Reviews
Write a ReviewDealership Experience
10 yrs, 2 mos
Industry Experience
30 yrs, 4 mos
71 Reviews of Tommy Luk
August 25, 2025
Izze is truly such an asset to this dealership. He made sure to address us as soon as he saw us outside, regretted us inside, opened the door for our daughter during the test drive to let her in an He made sure to address us as soon as he saw us outside, regretted us inside, opened the door for our daughter during the test drive to let her in and out, memorized her name, set expectations and exceeded them in every aspect! From the time we walked into the dealership to the day we walked out with our brand new 2026 X5 he was super communicative, professionally, and personal in the right ways! He even made sure to include a little teddy bear with a BMW hoodie for our daughter upon taking the car home! More
Other Employees Tagged: Carsten Middlelhede, Errol Nolan, Joshua Mitchell, Ali Ghassemian
August 12, 2025
I’m happy I chose this dealership, the GM Charles connan and team went above and beyond to address the few issues with my purchase, involving the whole team to resolve small issue, im happy I bought connan and team went above and beyond to address the few issues with my purchase, involving the whole team to resolve small issue, im happy I bought my car with them at the BMW of West Houston, everyone there from Tommy Huk, Camilo and the mechanic team, I’m so happy with my car, Thank you so much to everyone, Special thanks to Charles cannon for the special attention for listening quietly to me about my concern, I will definitely recommend my family and friends to visit the dealership in the future shopping for a car, Thank you so much to Everyone at BMW of west Houston, I’ll definitely be back in the future. Best regards. More
Other Employees Tagged: Camilo
August 02, 2025
Brendan and Tommy Luke were very helpful with my car purchase would definitely recommend this dealership ! purchase would definitely recommend this dealership ! More
Other Employees Tagged: Carsten Middlelhede, Errol Nolan, Joshua Mitchell, Ali Ghassemian , Brendan smith
July 10, 2025
Tommy Luk and his team have helped me get the best experience for 6 cars and counting, they make the experience better than I have ever had. Go see him if you want a great experience! experience for 6 cars and counting, they make the experience better than I have ever had. Go see him if you want a great experience! More
Other Employees Tagged: Camilo Lopez, Ming Xu
July 02, 2025
Excellent experience with Tommy Luk and Kevin. They made the deal work and took excellent care of me. I highly recommend Tommy and Kevin for your next purchase or lease! They made the deal work and took excellent care of me. I highly recommend Tommy and Kevin for your next purchase or lease! More
June 30, 2025
Tommy and Kevin and the whole team at BMW of West Houston were very welcoming and made me feel like a part of the family. I came in on a whim to see what they had available and left with a new BMW. The was v were very welcoming and made me feel like a part of the family. I came in on a whim to see what they had available and left with a new BMW. The was very pleasantly surprised at how painless the entire process was, and I would highly recommend that anyone looking for a luxury vehicle stop in to see them. More
June 07, 2025
BMW of West Houston provided me with the easiest and most accommodating purchase experience that I’ve had. Between the salesman, Tommy Luk and the finance representative I was extremely satisfied with the re accommodating purchase experience that I’ve had. Between the salesman, Tommy Luk and the finance representative I was extremely satisfied with the results. I would definitely recommend this dealership. More
Other Employees Tagged: Carsten Middlelhede, Errol Nolan, Joshua Mitchell, Ali Ghassemian
March 14, 2025
Helpful, knowledgeable, explained everything In detailed and answered all our questions, definitely refer him to our friends and answered all our questions, definitely refer him to our friends More
Other Employees Tagged: Carsten Middlelhede, Errol Nolan, Joshua Mitchell, Ali Ghassemian
January 03, 2025
Tommy Luk was my sales advisor. This is the third time I have worked with him on buying new BMW vehicles (X6, X7 & i5) with a resounding satisfaction. This is the third time I have worked with him on buying new BMW vehicles (X6, X7 & i5) with a resounding satisfaction. More
Other Employees Tagged: Carsten Middlelhede, Errol Nolan, Joshua Mitchell, Ali Ghassemian , Camillo