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Tommy Luk
37 Reviews
Dealership Experience
8 yrs, 11 mos
Industry Experience
15 yrs, 1 mo
Cantonese37 Reviews of Tommy Luk
November 02, 2020
The dealership is very nice and clean and the people are very professional. Tommy was great, but I think his assistant, Alonso, set the tone for the entire transaction. He was very personable and answered e very professional. Tommy was great, but I think his assistant, Alonso, set the tone for the entire transaction. He was very personable and answered every question I had. He never made me feel like I was asking a stupid question and was just an all about great person to work with. Tommy made sure I understood the numbers and even Alexis in finance put the cherry on top. Would definitely recommend... I’ve already told my mom to go trade in her BMW. More
by Britney.M
Other Employees Tagged: Alonso Munozcano
Helpful 
September 30, 2020
The support I received from Tommy Luk and Alonso Munozcano were simply exceptional. Knowledgeable, proactive and eager to help throughout the purchasing process.... from vehicle selection to feature Munozcano were simply exceptional. Knowledgeable, proactive and eager to help throughout the purchasing process.... from vehicle selection to features inclusion to open communication. Kudos to both Tommy and Alanso. I have been a BMW customer since early 1990s, and I would consider my recent experience with both Tommy and Alanso as EXCEPTIONAL & would rate them as A+++++..... Would certainly purchase my future BMWs from Tommy.... Hands down.... :c) More
by vxg139
Other Employees Tagged: Alonso Munozcano, The lady who helped finalize my vehicle's purchase... sorry, don't know her name!
September 30, 2020
Thank you so much to our salesman Mr TommyVery please Thank you so much to our salesman Mr Tommy Very please with the time dedication and service that he provided to us. Thank you for helping and making Thank you so much to our salesman Mr Tommy Very please with the time dedication and service that he provided to us. Thank you for helping and making the purchase possible. it More
by Klazzykidz10
August 28, 2020
Tommy and Alonso were incredibly helpful and transparent during the entire process. They helped me find my dream car and took fantastic care of me the entire time, and I would happily do business with them during the entire process. They helped me find my dream car and took fantastic care of me the entire time, and I would happily do business with them and the entire BMW West team again. More
by Rrmecchi
Other Employees Tagged: Alonso Munozcano
August 27, 2020
Amazing service... Tommy has excellent communication and was able to get me exactly what I was looking for and the home delivery was amazing... I will definitely be a return customer. was able to get me exactly what I was looking for and the home delivery was amazing... I will definitely be a return customer. More
by Misskimhop
Other Employees Tagged: Lourdes Ymson
August 12, 2020
Great They did a really great job getting me a vehicle that I am very happy with. I appreciate them being straightforward and to the point. They did a really great job getting me a vehicle that I am very happy with. I appreciate them being straightforward and to the point. More
by Adamdrhodes
Other Employees Tagged: Alonso Munozcano
August 05, 2020
Go see Tommy Five vehicles from BMW West and four of those from Tommy. Completely different vehicles (age, price, make) each time but always the same excellent hel Five vehicles from BMW West and four of those from Tommy. Completely different vehicles (age, price, make) each time but always the same excellent help, care and attention from Tommy. With additional support from Alonso you can’t ask for a better team and car buying experience. Be it another new or used vehicle my first stop is with these guys. Haven’t gone wrong yet. When it’s time for a service, Joanna Wolf has always taken care of things. Thank You! More
by Adrian.kubran
Other Employees Tagged: Alonso Munozcano
July 27, 2020
First class BMW dealer Highly recommend BMW of West Houston. They set the bar for other complimentary dealerships. Tommy Luk and Alonso Munozcano are exceptional and consist Highly recommend BMW of West Houston. They set the bar for other complimentary dealerships. Tommy Luk and Alonso Munozcano are exceptional and consistently go above and beyond to ensure client satisfaction. Pre-Sale and Post-Sale both Tommy and Alonso have ensured all my questions and concerns about my vehicle were addressed. They are both very reliable and follow through on their commitments. BMW West Houston is the premiere BMW dealership in the greater Houston area. More
by jaime.mani
Other Employees Tagged: Alonso Munozcano
July 24, 2020
Super fast and friendly Was able to pick the car online and handle everything remote- Tommy was excellent and made this surprise for my husband perfect! Thank you Tommy and t Was able to pick the car online and handle everything remote- Tommy was excellent and made this surprise for my husband perfect! Thank you Tommy and team! More
by Bvega1
July 21, 2020
Outstanding experience at Momentum BMW West Houston We were in the market for a certified vehicle. Tommy Luk was my salesman and he was extremely knowledgeable, responsive, transparent, and fair. Over We were in the market for a certified vehicle. Tommy Luk was my salesman and he was extremely knowledgeable, responsive, transparent, and fair. Overall, most of the transaction was completed over the phone and the I purchased an excellent vehicle at a great price with an amazing warranty. I would certainly purchase another vehicle from BMW West Houston - Tommy Luk provided outstanding service, honesty, and a very good deal. More
by Mireolatham
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