Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Tommy Tong
Refer Me
263 Reviews
Dealership Experience
22 yrs, 3 mos
Industry Experience
30 yrs, 10 mos
Cantonese263 Reviews
Write a Review
263 Reviews of Tommy Tong
March 13, 2023
Tommy is a very honest sale person. He told me about the $5000 markup in the price, which is normal for Palisade nowadays. I waited about 2 months for my car because it was shipped from He told me about the $5000 markup in the price, which is normal for Palisade nowadays. I waited about 2 months for my car because it was shipped from Korea. Tommy kept me updated about the shipment status while I was waiting. The financing process was very smooth. Phillip helped me find the best interest rate for the loan. Great service! Thank you! More
by CARLZHOU2004
Verified CustomerOther Employees Tagged: Phillip Robinson
Helpful 
February 28, 2023
Dealership was clean there were plenty of sales people available. The service was very friendly available. The service was very friendly More
by bradjweissbrot
Other Employees Tagged: Andrew Lee
February 26, 2023
Matthew service manager is great, follow up with ordered part, make sure car is fixed correctly part, make sure car is fixed correctly More
by NYB
Other Employees Tagged: Andrew Lee , BRIAN SUE, Matthew Service Manger
February 26, 2023
Everyone at the Dealership was exceptional. Very helpful and considerate. Andrew is so thoughtful. He helped me learn the features of the car before I left the dealership and assisted me in Very helpful and considerate. Andrew is so thoughtful. He helped me learn the features of the car before I left the dealership and assisted me in recovering items that I left behind. He is one of the reasons I keep coming back to Hyundai. I am happy with my new car and I know (based on my previous experience) that maintenance of the vehicle will be a pleasure at Star Hyundai on Pidgeon Meadow Road. I feel confident that my experience will continue to be a good one. Thanks for setting me up with a new car once again. More
by TPOLUMBO
Other Employees Tagged: Zack Lintz, Phillip Robinson, Andrew Lee , lorenx jacques
February 21, 2023
I had a great experience buying my car from Tom. He was very friendly, helpful and honest. He answered all my questions and explained everything clearly. He also gave me a fair price I would highly He was very friendly, helpful and honest. He answered all my questions and explained everything clearly. He also gave me a fair price I would highly recommend him to anyone looking for a car. More
by josephdror
February 02, 2023
The dealer made a very poor attempt to give us a great deal as far as financing. We were there for much longer than we should have been, In addition to that , their inventory was very poor and we were una deal as far as financing. We were there for much longer than we should have been, In addition to that , their inventory was very poor and we were unable to obtain the base model Elantra that we really wanted to purchase. The sales associate was not willing to negotiate with us as far as the price of the car. We will never use this dealership again, and will recommend that our friends and neighbors avoid this dealership as well. More
by GREGORYSMOM414
January 15, 2023
Went in to get a first hand look at 2 vehicles I was eying. Tommy Tong explained and let us test drive the one available. Decided to go a vehicle after consideration. Tommy helped in the purchase of the eying. Tommy Tong explained and let us test drive the one available. Decided to go a vehicle after consideration. Tommy helped in the purchase of the vehicle, and as a first time buyer, helped me get my car insurance at a very generous price. No overbearing pressure or rush in closing a purchase, which is highly appreciated and made the experience much better. Took the time to explain and set up the car features, can't ask or get any better. More
by RICKY
December 09, 2022
The repairs were NOT complete/performed correctly. The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix it. I was informed a new seat is 6-8 weeks. The service department replaced the control piece in the ceiling with the dome lights. However the new piece was defective and the sunroof will not tilt. Very dissatisfied. Can you see if I can order the first time and the proper dome light assembly should have been ordered. This should have been an expedited order and if they did not have any stock to do the right thing as per customer courtesy they should have taken it off another vehicle. That is on a lot that they're not sell yet More
by spiroelectric
Other Employees Tagged: Phillip Robinson, Simon Kim, JESSICA SANTANA, Andrew Lee , Seon Han, brian lee, BRIAN SUE
Dealership Inventory (137 Vehicles)
2023 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four Wheel Drive
