Tonci Klaric | Page 3

First time car buyer, Amazing Experience! I had an amazing experience at Koons Tysons Toyota. I am a first time car buyer and went in with my mom. Toney saw us walking around the use car lot I had an amazing experience at Koons Tysons Toyota. I am a first time car buyer and went in with my mom. Toney saw us walking around the use car lot and immediately started helping us, He is extremely knowledgeable, and went through all aspects of the car, and was able to answer any and all questions we had. He was very patient, friendly, and extremely thorough. He understood what i wanted and what my mom wanted and was able to find a car that fit me perfectly. He made the process a lot less stressful for me and my mom, and fun. I also worked with Tonci, who was great as well! Very friendly, patient, and thorough. He explained things so that they were easy to understand and answered all me and my mom's questions. I would absolutley recomment Koons Tysons Toyota, and Toney Jeter. More

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2014 Tacoma TRD Baja TX Series Great truck! I can't say enough about how it drives and performs; let's just say I have a smile on my face all the time while driving it. Hassan Usami Great truck! I can't say enough about how it drives and performs; let's just say I have a smile on my face all the time while driving it. Hassan Usami and Tonci Klaric were fantastic throughout the whole buying process. Great price off of MSRP using the USAA discount with TrueCar. If I had one complaint with the whole process, was that my trade in was definitely undervalued. In the end, I understand this is a business and I am happy that we could agree on a number and complete the deal. Despite the small issue with the trade in, I would recommend this dealership to others based on the professionalism of the staff. Thanks! More

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" Excellent Service & Friendly staff " From the moment we arrived at the dealership we were treated with respect and our concerns were listened to. At any point in time did we feel not bein From the moment we arrived at the dealership we were treated with respect and our concerns were listened to. At any point in time did we feel not being pressured into a purchase.George effortlessly guided us through the process of buying our 2014 Toyota prius. I can't say enough about his product knowledge, professionalism and attitude. From start to finish, the experience I had buying a car at Koons Tysons Toyota was excellent. George made us feel welcome and answered all of our questions. He was very patient with us as we are very deliberate shoppers, especially for large purchases. He made sure we found the car that we wanted and didn't settle or ask us to settle for anything less. In the end he found us our perfect car. Both he and Tonci worked with us to get the numbers to where they were comfortable for all parties involved and we ended up driving home in a new car that day. George Salme was so much fun to work with. He explained all of the add-ons, etc. and made sure I was comfortable with all of the features before i buy the 2014 prius III car. I have also had questions since my purchase and He has been very helpful and responsive. Tonci Klaric made the purchasing a vehicle very easy. He was very easy to work with and made sure we understood all of the financial information through the process.. As the title says, this was a wonderful experience. I usually have great stress and anxiety when making large purchases such as this and they made the experience very nice. Thank you all. I love my new car! More

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Great buying experience Toney and Tonci know their stuff and treated us great. They answered our questions thoroughly. They were fantastic with our two toddlers. Both profe Toney and Tonci know their stuff and treated us great. They answered our questions thoroughly. They were fantastic with our two toddlers. Both professionals encouraged us to take advantage of deals, without getting pushy. We felt that they respected our decisions. Great experience working with two men who live their principles. I'd recommend them and the dealership. More

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This was our first new car purchase and our families have been driving Toyota's for decades. Koon's in Tysons corner was the 3rd dealership we visited and we instantly pleased upon arriving. They have a very been driving Toyota's for decades. Koon's in Tysons corner was the 3rd dealership we visited and we instantly pleased upon arriving. They have a very large selection of vehicles and we were met with nothing buy pure courtesy and hospitality on our visit. Sean instantly dropped what he was doing to help us decide between several vehicles. He was humble, polite, and extremely helpful. As he helped us with the vehicle we wanted, Ricky consistently checked in to make sure the deal was progressing comfortably and was a helpful communication tool for us as well as Sean. Finally, Tonci walked us through the financials, explaining everything very distinctly and made us feel truly valued. All three people that helped us that day worked as a successful team and made this an amazing car buying experience. We feel valued, are happy with the deal we received, and love the lack of pressure and hostile sales tactics here that we experienced at other dealerships. We will definitely be back here for our next Toyota and will also pass forward our great experience to any prospective toyota buyers. More

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From the beginning to the end the one person that made the place, time and process very comfortable and friendly was Cecil Left. He is such a great addition to your team. They were all helpful but he we the place, time and process very comfortable and friendly was Cecil Left. He is such a great addition to your team. They were all helpful but he went above and beyond getting people connected and not losing us in the process. "Cecil, my husband and I are very greatful for your service and we kept talking about you after we purchase the car on how wonderful you have been. Thank you sincerely for all of your help" Marlene and Efrain More

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I recently relocated to DC/NOVA area and my Honda Accord's transmission blew out and I was desperately in need of a car. I did my research and narrowed it down to a Mazda CX-5 and although I knew t Accord's transmission blew out and I was desperately in need of a car. I did my research and narrowed it down to a Mazda CX-5 and although I knew the Toyota RAV4 was very competitive, I leaned more towards the CX-5 based on customer satisfaction reviews. I spent two full days, visiting two Mazda dealers where I received internet pricing quotes from (Arlington and Fairfax) and was very disappointed in the way both dealerships handled their sales process. The first dealer pushed and intimidated me into purchasing a used 2013 CX-5 with 20k miles when I had not been interested in a used car. Wouldn't let me even go through the preapproval process until I expressed interest in the used version. Then claimed someone else was waiting to purchase it and he wanted my commitment ASAP. I left disgusted with this salesman and didn't go back. The second Mazda dealer had a brand new salesperson who was very friendly but was incredibly incompetent and lacked knowledge in his own product line. I was thinking about driving to Alexandria to try another Mazda dealer but decided to test drive a RAV4 at a Toyota dealer which was across the street from the Mazda dealer in Fairfax. Before visiting this dealer, I called back a nice friendly salesman, Emerald Walker from Koon's Toyota who had reached out to me earlier that day. I asked for a quote over the phone on a 2013 RAV 4 Limited Edition and he gave me a price that seemed unreal. Thinking that the salesman had quoted me a price to entice me to come to the dealership, instead I walked into the other Toyota and test drove the same RAV 4 I had inquired about . I immediately LOVED the Toyota RAV4 WAY better than the Mazda CX-5, it felt great on the road, the features were comparable and although I initially loved the CX-5's exterior, I ended up liking the RAV4, overall. However, when it came down to pricing, this Toyota dealer initial quote left little to desire. After an hour of negotiating and not going anywhere, I spoke with Emerald again and found out that the price was on the same model and it was a published internet price! Koon's published price was already $3500 lower than what the Fairfax Toyota dealer started the negotiation with and I ended up leaving this dealership at 9:45PM and headed to Koon's. Mind you, they close at 10PM and I know most dealerships and salesmen work until every customer leaves beyond closing time but I walked in at 10PM and Emerald Walker and his Scion sales manager, Ricky Jacobs greeted me warmly and was sincere in their approach. There was no hiding that I had came in ready to negotiate and purchase. However, the specific car I had wanted was not in stock and they were expecting shipment in couple of days. I ended up receiving additional discounts for the "inconvenience" of waiting but they had been upfront before I walked into the dealership that the car was on route. The car came in the very next day, I was informed via email and phone by both gentlemen who were so excited for me because they knew that I had returned my rental the previous day and commuting without a car. I was picked up at the train station by my salesperson, Emerald Walker, and soon I met Tonci Klaric who worked diligently to get me the best financing deal that I could receive based on my credit. My experience with Koon's was unbelievable. I have received updates, phone calls, emails from all three men following up with me, making sure that I was comfortable with my new car and Emerald even took the liberty of scheduling me for my first maintenance service. What impressed me the most was that their connection with me was genuine, they all understood my needs was courteous and respectful about the fact that I was new to the area and wanted to make my experience as easy as possible. My experiences with TOYOTA dealers in general was far more impressive than the MAZDA dealers in this area. But Koon's really impressed me with their service and at the end of the day with so many dealers with competitive prices, it's the service level that makes a real difference. I would recommend Koon's Toyota in Tysons Corner to anyone who is considering a Toyota or a Scion car. I also strongly recommend Emerald Walker and Ricky Jacobs (Scion Manager) because both men are incredibly PROFESSIONAL. More

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This was my first new car purchase and I couldn't be more happy with the outcome! Kader immediately helped and within a matter a minutes of arriving I was test driving my new 2013 Corolla. I sincerely a more happy with the outcome! Kader immediately helped and within a matter a minutes of arriving I was test driving my new 2013 Corolla. I sincerely appreciated how thorough he was explaining everything--- he even helped me set up my Bluetooth! While Kader was helping others, Phil stepped in and did a great job keeping the ball rolling and helping me with some final details. Lastly, Tonci helped finalized all the paperwork and did a great job explaining all the intricate details. He was such a pleasure to work with making the process SUPER easy! Thank you guys for making this a great experience! More

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I visited a number of toyota dealerships to find the right Prius C I was looking for. I was set on an Orange one but had a difficult time trying to find one. Once making it over to Koons of Tyson's I de right Prius C I was looking for. I was set on an Orange one but had a difficult time trying to find one. Once making it over to Koons of Tyson's I decided that I would come down from my desire of ONLY an Orange. Upon talking with West I deiced that I found the right Salesman for my personality. Informative and convinced me that the Red would stand out just as much as the Orange. The pricing for my trade and sale price of the car went VERY smoothly and we agreed in a matter of minutes! Then working with Tonci in Finance was an equally manageable and even ENJOYABLE experience! I would recommend this Dealership for all Toyota Needs. Plus their service department was HUGE and seems to be well managed and even seems comfortable. Even after having my sale they took the time to tell me about everything and were very helpful!! More

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Fair pricing with a little negoiation. Knowledgeable and efficient. All on all very pleased with everyone I've had dealings with. Curtis in sales, Tonci in finance and Leo in Service. It's all good so far. efficient. All on all very pleased with everyone I've had dealings with. Curtis in sales, Tonci in finance and Leo in Service. It's all good so far. More

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