Tonia Kelley | Page 3

Extremely Satisfied We went internet searching and Lafontaine came up. From setting up an appointment with Pam Turcan our Concierge to our Lease deal with Tanya Kelley, t We went internet searching and Lafontaine came up. From setting up an appointment with Pam Turcan our Concierge to our Lease deal with Tanya Kelley, to the lunch in your cafeteria, we were more than pleased with the experience. Even though the dealership is many miles from our home, we would return and recommend Lafontaine to anyone looking for a new car. More

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Exceptional Customer Service I worked with Tonia and Kirk to finalize the purchase of my 2016 Yukon SLE, which I love, love, love! Tonia was instrumental in helping me select afte I worked with Tonia and Kirk to finalize the purchase of my 2016 Yukon SLE, which I love, love, love! Tonia was instrumental in helping me select after market trim package options on my vehicle which in the end looked really tricked it out but is overdone, she has great taste! Kirk made the financing process seem less tedious through some great conversation topics and recommended a value added warranty plan which will give me peace of mind. I also wanted to comment on the dealership amenities. The gift shop, the deli bar, and waiting area are designed in an inviting and appealing way, hats off to the originator of creating a one stop shop, well done!. This is my first time working with Lafontaine and I will definitely return for my next purchase! More

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Lease of a New 2016 Enclave Tonya Kelley worked with us on defining our needs, which would try anyone's patience, but she was extremely patient and was successful in finding the Tonya Kelley worked with us on defining our needs, which would try anyone's patience, but she was extremely patient and was successful in finding the exact car that we wanted. We are extremely happy with the car and the sales experience and plan to come to this dealership for all our future automotive needs. Regards, Nancy and Jim Diehr More

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Salesperson We leased a 2016 GMC Terrain and your salesperson, Tonia Kelley, did an excellent job. She explained everything to us. She even called us at home tell We leased a 2016 GMC Terrain and your salesperson, Tonia Kelley, did an excellent job. She explained everything to us. She even called us at home telling us it was ready to be picked up . She went with us to the financial person, and she came over to get us when he was done. She even explained how to put a phone on the system using my sons phone. She is an exceptional salesperson and we, my wife and I, would be happy to recommend Tonia and La Fontaine to any one. More

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Do not trust used cars from here Sales person mislead me. Told me if the car was in that bad of an accident to bend something and cause steering issues it would state in on the carfa Sales person mislead me. Told me if the car was in that bad of an accident to bend something and cause steering issues it would state in on the carfax report. To this day no one helped me make this car drive straight, no one make sure that I was a satified customer. this car has been in the service department way to many times and I was told nothing was wrong. Other places told me the allignment can not be fixed. I have bought and paid off two new cars from this dealership. I decided to buy a used GMC certified vehicle which I thought I could trust that nothing was bent. What a joke and a huge stress on my life and everyone in it. I am driving a unsafe vehicle. I owe 10500 on a vehicle that is only worth 5000. Never will recommend this dealer. More

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LaFontaine is worth the drive Tonia did a great job finding and delivering the GMC Canyon SLT truck I wanted. Did it all online, i just dropped off my leased Cadillac ATS they took Tonia did a great job finding and delivering the GMC Canyon SLT truck I wanted. Did it all online, i just dropped off my leased Cadillac ATS they took care of the Ally lease turn in and i purchased the new truck. Tonia made the process fast and easy. More

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Buying experience with Tonia Kelley. Tonia was great from the moment I started looking at my car. She was full of energy without any pressure. She's great for Lafontaine. Tonia was great from the moment I started looking at my car. She was full of energy without any pressure. She's great for Lafontaine. More

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Great customer service & fair prices Tonia Kelley was excellent in helping me find and get the car I wanted and Kirk Shubert made the credit process super easy. I got the car I wanted at Tonia Kelley was excellent in helping me find and get the car I wanted and Kirk Shubert made the credit process super easy. I got the car I wanted at a price I felt was very competitive. I'd recommend anyone looking to purchase a new vehicle to visit LaFontaine and see what they can do for you. More

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Best sales experience in a long time I dealt this past weekend with Tonia Kelley, who along with the financial manager Kristen got me into a brand new 2015 Terrain. Even given my bad cred I dealt this past weekend with Tonia Kelley, who along with the financial manager Kristen got me into a brand new 2015 Terrain. Even given my bad credit, they still managed to do it. My best car buy experience in a long long time. I'm also very impressed with the dealership's image and the amenities on-site. Thanks, PatrickZ More

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Ease of purchase! Everything was taken care of over the phone due to my brief illness. All done in a professional manner. Without the benefit of eye to eye contact Ton Everything was taken care of over the phone due to my brief illness. All done in a professional manner. Without the benefit of eye to eye contact Tonia Kelley was still able to save me $70.00 per month on my lease! More

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