Tony Bertocci | Page 24

New car purchase A few days ago my husband and myself met with your salesman Chip Berkowitz on a prearranged appointment to buy a new car. We bought our previous car, A few days ago my husband and myself met with your salesman Chip Berkowitz on a prearranged appointment to buy a new car. We bought our previous car, a Honda Odyssey nine years ago at this same dealer and we were ready to trade it in for a new model. Chip is an outstanding young man who listened to us to determine our wants and needs. We settled on a new 2016 Odyssey SE. Chip went over all the Benefits of a new Odyssey by explaining the many features. His knowledge impressed both of us.. After a test drive we went over the pricing and Chip, brought Tony in to finalize a price that we were satisfied with and the sale was written up. I would also like to add that I serviced my previous Odyssey here at Hyannis Honda and have nothing to say but good things. The car never required any service other the standard service. All in the service department have always been courteous and helpful and the waiting area is large and clean with fresh coffee and donuts to munch on while waiting for service to be completed Nancy B More

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Friendly Highly Informed Employees. I worked with Jake Roberts to lease a 2016 Honda CRV. He is not only super friendly, but highly knowledgeable and has a great sense of humor. He was a I worked with Jake Roberts to lease a 2016 Honda CRV. He is not only super friendly, but highly knowledgeable and has a great sense of humor. He was able to answer all of my questions and then some. I felt extremely comfortable knowing that he was a Honda expert and that he was willing to help me to make an informed purchase. I also interacted with Tony, Sandy and Scott Ames. All were extremely professional and kind. I did not feel pressured to purchase a car; instead I felt enlightened and at ease. Further, Jake let me know that he would be available in case I had any questions or concerns. I tested this out and found him to be true to his word. I would highly recommend Hyannis Honda to anyone who is interested in buying or leasing an automobile. I am very satisfied with my experience at Hyannis Honda. More

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Tony Bertocci and David Hunt are EXCELLENT! This is my fourth vehicle, each time I specifically contact Tony Bertocci because he has always been excellent to do business with. Very fair, honest, This is my fourth vehicle, each time I specifically contact Tony Bertocci because he has always been excellent to do business with. Very fair, honest, and easy to work with. This time I was extremely pleased to work with Dave Hunt as well. I highly recommend both individuals and will look forward to doing business in the future with them. More

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Wonderful experience! From the moment we walked into the dealership there was no pressure. The price on our Honda Pilot was the best we found. Cody was so pleasant and in From the moment we walked into the dealership there was no pressure. The price on our Honda Pilot was the best we found. Cody was so pleasant and informative. Tony was helpful as our sales manager. Overall we had an excellent experience purchasing our new Honda Pilot and would recommend Hyannis Honda without reservations!! More

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Great experience My wife and I have purchased many vehicles from Hyannis Honda and we appreciate how you have rewarded us with good deals. Thanks Tony\mark My wife and I have purchased many vehicles from Hyannis Honda and we appreciate how you have rewarded us with good deals. Thanks Tony\mark More

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Outstanding Great dealer and sales person and patient I came back and forth several times and they were always helpful even though I changed my mind several time Great dealer and sales person and patient I came back and forth several times and they were always helpful even though I changed my mind several times Excellent deal and they found the color I wanted Best dealer on cape cod More

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2016 hrv easy and fast with a lot of friendly help!!! Geoff was very helpful in helping me with my selection of our new HRV and we would gladly refer him and easy and fast with a lot of friendly help!!! Geoff was very helpful in helping me with my selection of our new HRV and we would gladly refer him and Hyannis Honda to all of our friends More

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Excellent Experience! We decided to visit Hyannis Honda after talking with other Honda dealerships and were most favorably impressed. They were welcoming and extremely wel We decided to visit Hyannis Honda after talking with other Honda dealerships and were most favorably impressed. They were welcoming and extremely well organized with their presentation. We had no feelings of disappointment as every question was responded to clearly and rapidly, Within a very short time a most satisfactory lease of a new Honda CRV was completed. We would highly recommend Hyannis Honda to anyone! More

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The good, or the bad ?? I'll start with the "good", as Paul Daphnis, definitely deserves a shout out. I felt comfortable with him from the start. Let's face it - most people I'll start with the "good", as Paul Daphnis, definitely deserves a shout out. I felt comfortable with him from the start. Let's face it - most people do not relish the prospect of purchasing a car - so this was important to me. Paul was very friendly, but professional. He was knowledgeable about all aspects of the car-buying experience, and willing to take the time and patience to answer any of my questions. Five stars for him! Now for the "bad". When I decided to find out what I might get for my trade-in, I was handed a laughable and insulting quote ... remember that Honda stresses their car's impressive resell value. When I balked at the figure in front of me, a second employee came on the scene, and my positive experience took a turn for the worst. In an attempt to defend his quote, he became aggressive and confrontational. Since I was becoming increasingly more uncomfortable, and there was no way I was accepting this offer, I got up and left the dealership. I wonder if he would have treated another man this way? Anyway, Paul ended up "saving the day", and I love my new CRV, so it all worked out in the end! I would also like to mention your financial consultant, Will Holland ... very nice man, who expertly explained my financing contract, and answered all my questions. So in the end, the "good" outweighed the "bad", and I shall return to Hyannis Honda when I'm looking for a new car! More

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To CR-V or Not to CR-V We looked at four different brands of small SUVs to replace our 14 year old Escape. Our salesman, Geoff Giampapa was the most knowledgeable about the We looked at four different brands of small SUVs to replace our 14 year old Escape. Our salesman, Geoff Giampapa was the most knowledgeable about the competitors as well as the CR-V. Geoff got us an excellent deal on the CR-V Touring model. More

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