Tony Burkhalter | Page 10

The salesman that helped me was outstanding. Rest of the staff also was very helpful Rest of the staff also was very helpful More

by STBIGDADDY11 Verified Customer Verified Customer

Report | Print

Team was very friendly and professional. They were engaged in the entire service process and for the first time in a long time, the service department was staffed! It was a great experience They were engaged in the entire service process and for the first time in a long time, the service department was staffed! It was a great experience! More

by ELYTE0001 Verified Customer Verified Customer

Report | Print

Great service adviser and it didn’t take to long for the service that I received. service that I received. More

by WILLIEDEJARNETTE8 Verified Customer Verified Customer

Report | Print

Was traveling from IL when we started having problems with my truck was towed to Classic GMC they went above and beyond to fix my truck to get us back on the road in record time for the problem we was ha with my truck was towed to Classic GMC they went above and beyond to fix my truck to get us back on the road in record time for the problem we was having. This place is great very nice people and they kept me informed on the progress of the work that was being done to my truck in my book this is a top notch place More

Report | Print

So far 5 stars because of Tony Burkhalter So far we are very pleased with our 2016 Buick Encore and service. Battery was replace after about a year and a half. Today, Nov. 14, 2019, battery So far we are very pleased with our 2016 Buick Encore and service. Battery was replace after about a year and a half. Today, Nov. 14, 2019, battery went dead 120 miles from home and the battery had been checked the week before with NO problems during regular oil change. I got a jump start, called Buick/Cad and asked for appointment to have battery checked. We have a full schedule. I understood. You'll have to drop it off. Will do. However, this will be the second battery replacement in just 3 years. I'm hoping the problem will be discovered and solved. So for now, still 5 stars. You can't keeping going if your battery dies every 18-24 months. Tony said they would work it in. More

Report | Print

Maintenance We had a 8:30 appointment and left the vehicle. It was there for an oil change and for a hub bearing replacement. We left for breakfast and returned We had a 8:30 appointment and left the vehicle. It was there for an oil change and for a hub bearing replacement. We left for breakfast and returned around 10:45. It was after 2:30 when we left there and that is just ridiculous. More

Report | Print

Dealer review Courteous staff. It has been a pleasure dealing with them. I am comfortable with them because I trust them. My bought my 2012 Enclave in 2013 & this d Courteous staff. It has been a pleasure dealing with them. I am comfortable with them because I trust them. My bought my 2012 Enclave in 2013 & this dealer is the only service department I have used. More

Report | Print

Excellant The experience was 1st class . Upon entering the building we were immediately greeted graciously and helpfully. This has been my experience, having p The experience was 1st class . Upon entering the building we were immediately greeted graciously and helpfully. This has been my experience, having purchased at least a dozen new Cadillacs at the Montgomery dealership over the past 3 decades. Our sales representative was Chase Johnson , making the transition go comfortably and smoothly. Tony Burkhalter has , for years, taken skillful care of all our previous Cadillacs. Alison Taylor worked efficaciously with the team. Danny Brantly was most helpful , leading to a most gratifying experience. More

Report | Print

Warranty/Service Very Great customer service. Work was performed in far faster time than what I was told. Extreme professional service. Would recommend this dealership Very Great customer service. Work was performed in far faster time than what I was told. Extreme professional service. Would recommend this dealership to anyone needing service on their GMC. More

Report | Print

New Tires Just purchased my 2012 Cadillac SRX in June after I completed a 3 yr. lease. Such a great vehicle that I decided to keep it. We noticed that the tir Just purchased my 2012 Cadillac SRX in June after I completed a 3 yr. lease. Such a great vehicle that I decided to keep it. We noticed that the tires were beginning to look worn, so got an estimate for new ones. They gave the best deal, so I took it in for 2 new ones. I will be going back in about 6 months to replace the other 2. Love all the folks at Classic Cadillac from salesman to service. They always treat me like I am special to them. More

Report | Print