Tony Burkhalter
Tony Burkhalter at Mullinax Buick GMC

Tony Burkhalter | Page 9

Service Advisor

Mullinax Buick GMC

833 Eastern Blvd
Montgomery, AL 36117

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4.6
154 Reviews
4.6

154 Reviews

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154 Reviews of Tony Burkhalter

September 30, 2023

Dealership Rating
Employee Rating

Completely professional, caring and helpful agent throughout process. I am always Completing satisfied. Thanks for your service More

by CCOPRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2023

Mullinax Buick GMC responded

Thank you for your kind words! We're delighted to hear about your positive experience.

September 28, 2023

Dealership Rating
Employee Rating

Always first rate service at Mullinax, previously known as Classic Cadillac. It’s my go/to for all my service needs. More

by JOHN.BAYPOINT@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2023

Mullinax Buick GMC responded

Thank you for your loyalty, John! We're thrilled to continue serving you with top-notch service. We appreciate your feedback.

September 28, 2023

Dealership Rating
Employee Rating

Tony is always very thorough and helpful. He explains the options, as well as checks warranty possibilities. More

by JKPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2023

Mullinax Buick GMC responded

Thank you for highlighting Tony's dedication! We value his approach to ensuring customers are well-informed. Your feedback is appreciated.

September 14, 2023

Dealership Rating
Employee Rating

Advisor on point updated me on vehicle progress daily … Friendly environment…Service Manager is Awesome More

by JCJACKSON1977
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Worthington

Sep 15, 2023

Mullinax Buick GMC responded

Thanks for the feedback! It's great to hear that our advisor kept you informed and that you found our environment welcoming. Kudos to our Service Manager! We appreciate your kind words.

September 12, 2023

Dealership Rating
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Very good service but prices are getting too expensive. The service time was awesome. I was in and out in approximately 1 hour More

by CURTISNOLEN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zanthia Rover

Sep 13, 2023

Mullinax Buick GMC responded

Thank you for the feedback. We're glad to hear you appreciated the efficiency of our service. We understand concerns about pricing and will take that into consideration. Your satisfaction is important to us.

September 12, 2023

Dealership Rating
Employee Rating

Great service. I used to hate taking my vehicles to this delearship for service. Customer service is way better since Mullinax has taken over More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saadiq Shakur, Lamont Johnson, Zanthia Rover , Justin Worthington

Sep 13, 2023

Mullinax Buick GMC responded

Thank you for sharing your experience. We're thrilled to hear that you've noticed a positive change since we (Mullinax) took over. We're committed to ensuring top-notch customer service and appreciate your trust in us.

September 11, 2023

Dealership Rating
Employee Rating

Tony always give his clients 100% of professionalism. He’s very respectful and seems to always have positive things to say even when clients are rude. More

by LEWISJACKSON331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2023

Mullinax Buick GMC responded

Thank you for sharing your feedback! It's great to hear that Tony consistently demonstrates professionalism and positivity. We appreciate your recognition and hope to serve you again in the future!

September 03, 2023

Dealership Rating
Employee Rating

This was one of the best experiences I had! Thank you so much for taking care of my car and getting me back on the road to Memphis! Traveling alone and knowing I was in good hands took a lot of More

by marthamwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Jackson

Sep 05, 2023

Mullinax Buick GMC responded

Thank you for sharing your experience! We're thrilled to hear that Chris put your mind at ease and got you back on the road to Memphis quickly. Safe travels and we appreciate your business!

September 02, 2023

Dealership Rating
Employee Rating

Tony is the best. You should be thankful to have him. 12 months ago I was committed to never using your dealership again. Service was bad. Tony has been a wonde More

by TMHR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Mullinax Buick GMC responded

Thanks for giving us another shot and for the great feedback on Tony! We're thrilled to hear that he's turned things around for you. Your business means a lot to us, and we're happy you've noticed the improvements!

August 12, 2023

Dealership Rating
Employee Rating

Tony was so kind to come and get my truck and get it going again. He is always so efficient. The wash job was amazing. My neighbor thought I had traded for a brand new vehicle. Thanks so very much. Ever More

by gtjacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zanthia Rover

Aug 12, 2023

gtjacobs responded

I was confused about the chart. My intent was to give Tony the highest rating commensurate with my verbal response. So sorry for my confusion. Give my highest thanks to Tony.

Aug 12, 2023

Mullinax Buick GMC responded

Hello GT Jacobs! Thank you for your glowing review on Tony's great service! If you do not mind me asking... Why did we earn a 2 star review? Esteban Ramirez General Manager Mullinax Cadillac/Mullinax Buick-GMC (407)529-8856

Aug 12, 2023

Mullinax Buick GMC responded

Awesome! I will send you instructions in the hopes that you are able to do so!

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